Burger King

Drive thru order: Girl says, «Go ahead with your order.» Right away I figure she doesn’t want to be there. I ordered a cheeseburger, a 6 piece nugget, and a small root beer. After an almost 10 minute wait (3 cars in front of me), I got to the window and handed the girl my card to pay. She gave my card back, with a MASSIVE cup of root beer. (I only wanted small because it was for my son.) I didn’t say anything about it. Then, 3 minutes later, she comes to the window and hands me a large bag FULL of food. I explain this isn’t my food & that I just wanted a cheeseburger & nuggets for my kid. The girl yells at the other girl standing in the front, «Man, this ain’t even her order!!!» Then they fuss back and forth, trying to figure out what I ordered. I showed her MY receipt, just so she could understand what I was telling her. My kid is a picky eater (as most kids are) & we were coming back from basketball practice. He was hungry. Chicken nuggets… not difficult to understand. A few minutes later I get a bag with 10 nuggets & a cheeseburger. Finally! I figured the extra nuggets were for my time, then I looked back at the receipt and saw that she rang me up for 10. All that and the cheeseburger bun was STALE!!! I’ll never go back here.

Awful they are always slow to take drive thru orders. They are not friendly their buns were stale. I was made to sit at the window for 15 minutes (I timed it!) And my fries were cold. Why did I have to wait so long on a very simple order and still get cold fries?! It’s not like I order a ton of food it was maybe 5 value menu items at LUNCH time with no special request. Guess I should have questioned why in a as the only car there at lunch time!

UPDATE to review below;
I went into this BK on 05/​22/​2014. It had been completely remodeled for about 1−½ years now. There was a person standing at a cash register waiting to take orders. As with most all Fast Food joints, your order is taken and then you wait. Well the wait was standard, less than 4 minutes. It looks nice after the remodeling.
The restroom for the Men is a single use restroom. Meaning when you go in the restroom it is up to you to lock the door. The lock is similar to an airline restroom door. There is a message that shows up on the outside as, Occupied or Not. This is not unusual. The restroom was nice as it was included in the remodel. It is an open concept and there is no stall around the toilet, but it is a single use facility so if you walk in on someone, it is they’re neglect in not locking the door that is the reason you are forced to observe a person sitting on a toilet seat. Personally I prefer a private, single use restroom. Therefore I have increased the stars to 4 from 2.
Like most fast food places the staffing seems to kept to a minimum and therefore floors and tables are not cleaned constantly. This has become a standard in most fast food joints, even Wendy’s which used to be pristine and years ago when McDonald’s used to have the cleanest facilities, especially the restrooms, but no more.
It seems the management has improved the way orders are taken and the low class staff that used to be there.
The soda machine is a little daunting in the very large selection but if you have a problem figuring it out as I did, one of the staff came out and demonstrated it for me, kudos.

Seems everything i go in there its dirty! food everywhere trash overflowing, some of the younger people are rude and when he went to clean the lobby he stop and said i ain’t doing this, in front of a couple of people told the girl that she needed to do it. Took forever to order cause he wanted to stand and talk with the people in front waiting for their food.
The bathrooms are weird, only one seat in there?! Also the door was hard to lock, idk who though about this idea but it was horrible!
The food was OK it could of been better it was sloppy and only had a very small tomato on the whopper.
If i didn’t work close to this one and other people didn’t want it i wouldn’t be going back there!
They had the game on when we went and it was SO LOUD so the people in back could hear the game it was just horrible!

The only reason I checked in was because of the strangest burger king bathroom I’ve ever been in and I had to leave a tip. Huge, meandering corners and just one sit down toilet. But then I had my experience with the employees and decided to go ahead and complete a review.
The food wasn’t horrible, its a Whopper, not a bad burger, compared to most. Well, now that they found horse meat in Whoppers in the UK, I might change that thought. But anyhow, I was on I-​85 coming into Charlotte and was somewhat in a hurry, so I pulled of the exit when I saw the food sign. Once getting off said exit, I realized it was a couple miles off the exit, but by that time my stomach had made a decision that my brain couldn’t argue with.
I finally make it by there and have to pee badly. I walked into this seemingly normal looking Burger King bathroom only to be THOROUGHLY surprised. You walk in and its NICE, but then you notice there are no urinals. You take a couple steps in only to see a solitary commode on the right with no doors and man looking very vulnerable with his pants to his ankles. It looks like there might be more bathrooms around the corner, so you pretty much have to walk up to said man trying to do his dooty just to find its just a meandering wall. Its almost like they had room for many more toilets but never got a permit to put them in. Very strange and quite awkward. That was going to make this a 3 star review, but then I ordered food.
The lines were long inside and I REALLY didn’t want to stand behind this man after taking all of his dignity so, I went to my car to make a drive-​thru run (remember also, I was in a hurry). The lady in front of me took a while to order, I started to get a little anxious. When it came time for me to order, I said clearly, «Whopper combo, no cheese, no onions, small fries, and a small Dr. Pepper». I was prompted to go to the first window. I sat there a few minutes until someone finally came, there was no one in the drive-​thru line besides me at this point. I get up the main window where a relatively young employee asks me loudly «You get a Whopper junior»? I said no, a whopper combo. She promptly yells at here manager and said «See, I tolds you!» and they start bickering. I finally just asked for my food which was in her other hand and she hands it too me, but I still have no drink, and normally they give you the drink first. I know this because a lot of times they will give you the drink first, but then wait to give you a straw in the bad (annoys the hell out of me, sorry for the off topic rant, LOL). So, then I finally say, could I please have my drink and pointed to what was obviously mine and the girl gives me and evil eye and says «Damn mister, hold your _​_​_​_​_​_​_​_​_​-​in horses, I’m fittin to get it» I gave her a little mean eye back and then she started to say something to me again but got real quiet when the manager walked up. I was in a hurry so I drove off and let this girl keep her job. But, don’t ever yell at me for you not doing your job when you work in the service industry.
The food was pretty average BTW.