Anfesa’s Jewelers

Not only the best jewelry store in Raleigh, but in NC! I had a great experience. The place is gorgeous and the staff are super friendly. You can tell it has hometown roots, not like those big conglomerate chain stores. I just moved here from Maryland and I only shopped at Tiffanys or Diamonds Direct, it wasn’t until I went to Anfesa’s that I learned I was paying for the name brand and not quality! They have a new customer for life!

Not impressed. I called them up to ask if they could replace my watch’s battery, and they said they could.
If they’re not really interested in doing small-​money jobs like that, they shouldn’t bother.
I dropped the watch off and killed 10 or 15 minutes while the battery was changed. The lady who checked me out was very interested in getting my address and email for her mailing list (and a little too interested in the ethnic/​religious implications of my last name — awkward!), but I noticed that they hadn’t polished the crystal on my watch (as every other jeweler/​watch repair shop has in the past when I’ve had a battery replaced), or even set it to the correct time!
This place is ridiculously over-​the-​top in terms of décor (and architecture!) so it became obvious to me that they couldn’t care less about small-​ticket items like a watch battery replacement. Why even offer the service, then?
Then, within a day or two, my watch stopped keeping the correct time. I’m not saying they broke it, but I am saying that it was working before the battery died and it wasn’t working after they changed the battery.
I brought it back, and they wouldn’t even open it up to see what was wrong without charging me another $ 18. Last time I set foot in the place.

Was looking for a Christmas Present for my Wife, I had always bought a gift from here for her on all occasions, this year was no different, I had the Sales girl trying to help me figure on what to purchase this time, it seems they had reduced their inventory and my choices were limited, I picked out a couple of items that intrigued me, I called my Wife to get a better idea of what she might want, I decided to go to lunch and think about which item to purchase, I told the girl I would be back at 2:00 and would she still be there, she said she would and as I was walking out I noticed a grin on the cops face that was watching the door and in the reflection of the glass I could see the girl making a gesture like I’m glad that’s over with a look like he won’t be back. Well she is right, if that’s how they want to treat a coustomer who was about to spend 5,300.00 on a Pendant, I won’t be back. ill take my business elsewhere. Johnson’s now has a new customer.