Nasr Bros

I just had a simple watch battery replacement and I was done in 5 minutes easy. Polished up watch ticking away again. Perfection. Great customer service!

So I have a crush. A long time crush. One that started when I was 16 and is still just as strong. It’s on Nasr Bros Jewelry. To be honest, it’s on every single Nasr Bros Jewelry. I grew up in Denton, and they were THE jewelry store in Denton. When I was 16, I got a beautiful set of princess cut earrings, necklace, and ring from my parents. My high school or college boyfriends got me jewelry from Nasr in Denton or Lewisville later on too. And now, my fiancé and I were able to get our wedding bands from Nasr in Garland.
It’s 100% their customer service, as there’s none like it in jewelry. They are super helpful, kind, and go out of their way to help you find exactly what you want. Plus, free engraving inside our bands, and a discount when we bought both from them, yes please!
I lost a back to one of those precious princess cut studs I got THIRTEEN years ago, from the Nasr in Denton, and the owner of the Garland location said to bring it in and he’d replace/​find one for me for free. Who does that? Kays or any other chain/​mall location wouldn’t.
Whatever you are looking for, go to Nasr first.

I just love this place! They are very personable, professional& efficient! I had a piece of jewelry in desperate need of repair. They delivered over & beyond! Thank you! Hope TX can see their worth which is shown in their quality of work!

I took my engagement ring in to have it re-​sized. They did a flawless job on-​site and even cleaned it for me. It is beautiful! Thank you!!!

Excellent customer service here! What more can I say? Customer service counts big time for me when I am shopping for something expensive! The owner is very friendly and helpful! I highly recommend shopping here!

I walked in the store three days before Christmas. I had been to three prior shops and they couldn’t accommodate what I wanted in time for Christmas. Nasr Bros special ordered the setting I wanted and had it overnighted and set the very next day. I picked up my gift the day before my flight back home. I’m so grateful they had the quality and service I needed to give the perfect gift! Thank you John and staff. Merry Christmas!

Super friendly and informative… No hassle or rushing for me to buy even when the store was full of customers. Will definitely come back anytime I need to buy any jewelry…

The best customer service. Love the individualized attention and genuine concern. Great attention to detail. Super helpful!

John and his wife are so nice and made us feel so comfortable with the intimidating process of designing a wedding ring. John completely understood our vision and made a beautiful ring that was ready in two weeks as promised.

I can not say enough nice things about John and his staff. I recently purchased an engagement ring from him and I couldn’t have asked for a better experience.
When I decided to start looking for an engagement ring I visited numerous jewelers in the Dallas area; looking for an establishment that would provide great customer service. At Nasr jewelers I found everything I was looking for. As soon as I walked into the store I was greeted and made to feel like I was a valued customer.
John was more than accommodating in allowing my fiancé’s cousin (her best friend) help me pick out the perfect ring. He helped us with multiple rings and stones working with us until we were happy never trying to pressure or up sell. Once I picked my ring out it was ready very quickly and looked better then I could have imagined.
After I made the purchase the customer service got even better. My fiancé needed the ring slightly resized and a prong adjusted; the folks at Nasr’s continued to take care of us amazingly.
Given all the options you have in the Dallas area I think Nasr’s is your best bet. The folks that work there not only make great looking jewelry but they excel at customer service.

Excellent customer service, he custom built a ring for my 20^th anniversary, very pleased.

In and out in about 5 minutes. Great family owned business. Took the watch to zales and fossil, where I bought it… they told me that for $ 32 they could send it out and have it back in 3 – 5 WEEKS.
NASR fixed me up in seconds for a very reasonable price.

I needed to get my wedding rings resized so took them in today. The owner was extremely friendly and informed us that my rings would be ready in two and a half hours. We almost thought we misheard but after getting some errands done we went back and they were ready. I was pleasantly surprised. They did great work, and even cleaned my rings and made them sparkle better then if they were new. I will be going back for all my jewelry needs. Plus they told me anytime I’m at firewheel I can pop in for a quick, and free cleaning. I’m starting to think customer service is alive and well.

Excited to find a great, local and family owned jeweler! Took a few watches for batteries and have links taken out. A little nervous about leaving a Michele watch but they are completely trusting and do great work. Watches were all working again and they even shined them up for me! They have beautiful, gorgeous jewelry! Will be back when we are ready to buy some new pieces!

John is amazing. Who would have thought that I’d be able to say I have a personal jeweler? Not me, but I do. John has helped me with personal gifts, taken care of repairing watches and jewelry and even designed and created my daughter’s graduation ring. I only have good things to say about NASR Jewelers.

If you’re looking for poor jewelry, you have plenty of options in Dallas. It seems like we’re a mecca for chain jewelry stores. You know who you are…
There are several reasons that I liked Nasr Jewelers: 1) they’re a locally owned, family run business; 2) But, they have multiple locations, so they can work out really good deals for you; 3) they seem to be very customer focused.
For my wife’s 40^th birthday, I replaced (and upgraded) the diamond she lost from her engagement setting (which had been upgraded for her 30^th birthday.) You don’t need to know too many details about my bidness, but I got a great deal on a .83 carat, VS1, J diamond with a new basket prong for the setting and they re-​polished the platinum on both the solitaire setting and the anniversary band. They looked brand spanking new.
I was very happy with both the product and experience.

Took my watch in for repair on Monday and it was ready for pickup on Tuesday! My repair was fast and inexpensive. Everyone was friendly too. I will definitely do business here again.