Planet Fitness – Garfield Heights

The manager or whatever he is, is extremely rude as is the majority of the staff. Nothing but attitude. He should be fired. There is one young black girl and one young white girl with glasses that are always friendly. Everyone else is horrible. I’ve had nothing but problems with this gym ever since I started here. What ever happened to «the customer is always right». I seriously think the attitude has something to do with the neighborhood. I’m going to use la fitness or golds. Both are closer to home and have friendlier staff. To be fair, the Planet Fitness in Parma is much better but too far from where I live and work.

Not a bad place if you want rude, cheap crowded, smelly and busy.
I was told when I joined that they had ‘trainers’ on staff and in the gym, all you had to do was ask. The three or four times I asked a question they didn’t even know the basics like how to use a machine. One employee was giving dangerous advice to someone who clearly was not doing a lift safely. Oddly, the entire staff seems to turn over every few months.
I’m also tired of waiting in line to use machines or deal with the broken equipment.
I finally quit when they didn’t charge my fee (and gave me no warning that they were going to stop). When they refused to let me in for a unpaid balance I asked why. They said my credit card had expired (it hadn’t) and said that they no longer accepted credit cards but wanted my checking account number so they could take the fee out directly.
They had a stack of people’s forms and bank numbers sitting on the counter so I didn’t trust that they had any security measures. Besides, who wants someone pulling money out of you checking account given the recent rash of cyber thefts. At least with a credit card you have a barrier between the thief and your money.
I’ll gladly pay more to go to a better place with trained staff and maintained equipment.

Solon planet fitness doesnt have a page on here that i can locate. So heres my review for solon.
My only issue is one staff member. I think it is rude to name people so I won’t but I’ll say her name starts with a J and ill give an exact description. Caucasian, tall, dark hair, thin but not super skinny. She is always rude, can’t ask her anything or you get a sigh like you’re annoying her time of just standing around. Asked her about tanning products and prices and the process got me nothing I came back later and asked one of the guys who are always helpful and very nice. He showed me all of them and never made me feel like I was annoying him. A few days ago was getting my stuff out of the locker room and the women staff member was in there, she rolled up her shirt and made a statement like «gotta show off what I got since these fat a**es can’t». I think that is unacceptable. Every time I walk in with my 3 other family members (we all have black cards) and she is there we all don’t even want to approach her just to scan us in that’s how unapproachable she is. The other girls who work there are amazingly friendly and the guys are always friendly and jokesters in a good way!

Terrible terrible TERRIBLE location! «Anesah» was working when I visited the location as an out-​of-​town member. My planet fitness is 24 hours, so I was confused when she came around to turn the televisions off at 6:45. I did not know they closed early because upon my arrival, she simply pointed to the scanner. She did not sign me in as an out of town visitor or even acknowledge my presence. I quickly ran over to ask if I could tan at exactly 6:49 and she refused; stating that the tanning ended at 6:45. I explained that she had not even spoken to me upon my arrival, yet she refused to do anything to make it right. I would say that the manager of this location, Rebecca, certainly needs to retrain her employees. I visit hundreds of planet fitnesses across the country for work, and Anesah was certainly sub-​par in full fillin her duties and her delivery of customer service.

I’d only recommend this gym if you’re on an exceedingly tight budget. Honestly, I think that even beginners can get better results elsewhere for not much more.
It is very cheap, and I do understand that this will appeal to some. Like I said, if money is extremely tight, this might be the best choice for you. If you want results though, please consider the following factors.
First, the selection of machines is extremely limited. Most of them are the type that constrain one’s arms or legs to move in a tightly restrictive way. This results in less functional fitness and much lower strength gains, since all of the important stabilizer muscles are no longer engaged. (This problem could be easily mitigated by having a few cable machines.)
The second problem is the «lunk alarm,» which goes off if someone grunts while hefting a weight, accidentally drops it to the floor, or even breathes heavily. While the intent is to keep the place quiet, the result is that members will be discouraged from pushing themselves hard and making optimal fitness gains.
Third is the inadequate free weights equipment. There are no bench press stations or squat racks, for example — and these are two of the most efficient, most beneficial exercises around. When I asked the front desk employee about that, he explained that their gym wasn’t meant for bodybuilders. In response, I pointed out that I“m not a bodybuilder either, and that these exercises are not for bodybuilders only. Even absolute beginners can benefit tremendously from doing these moves. (Doing these exercises on a Smith machine is bad for one’s joints and nowhere near as effective.)
There are other problems, such as their free pizza nights, which can quickly undo several days worth of gym work. Suffice to say that while it’s possible to improve one’s health here, one can definitely make much better progress by going somewhere else.

I have the $ 20 membership here, have had it for a year now. My boyfriend has one too. The gym is always clean — do it yourself, if you use it, clean it. It isn’t the employees total responsibility. This brand gets a bad rep. Not sure why. Never had issues. I love the tanning and massage beds, they’re my treat after a workout. I also like how I can bring a guest whenever I want! There’s plenty of lockers, huge bathrooms, and locker area. bring a lock. There’s showers and changing areas if needed. I live so close to this one, that I don’t bother with showing there. It’s worth it, don’t let others talk down to this place. Try it and visit if you’d like. They also offer free personal trainers. Get the hook up!

Clean gym. This gym seems to have a worse reputation than it should. All the basic workout machines. Plenty of treadmills and arch Trainers

I joined this gym about a month ago and so far I like it. I pay 10 bucks a month and no contract. I may go with their black card to get the tanning package because my tanning salon recently closed down. They have plenty of cardio machines. The weight area is small but you can get the job down. They have circuit training and great deals for black card members. Defiantly worth the money. The Staff is nice and the place is always clean!

If you are looking for lots (!) of cardio equipment, plenty of weight machines, ample large screen televisions, blaring music, and a very reasonable price, then this is your place.
The staff has done an excellent job thus far in keeping the place very clean. The mens’ locker room is very well laid out and is usually spotless. (For obvious reasons I cannot vouch for the ladies’.) If you absolutely must have a pool and tons of fitness classes then this gym is not for you, but if you’re looking for tons of high quality equipment that is open pretty much any time you could possibly need it, it’s very hard to do better.