The reps are always welcome you. Answer any all questions. They are great help. Have patience with my father. He can not hear. My next purchase is definitely going to be at the store.
Niki M.
Classificação do local: 5 South Lake Tahoe, CA
went here & was blown aways w/how friendly & knowledgeable they were! all the representatives gave opinions as to what i had questions about & it was not a competition between them, but just great service to help me as i honestly didn’t know much about what i wanted in terms of which phones would best suit everyone in my family! they took their time to make sure i was happy & comfortable w/what my final decisions were about everything i was getting. Justin was the main rep who took care of us but the other reps were just as friendly & helpful! i appreciated all the help & the time spent to give us a fantastic experience here! couldn’t be happier!!!
Carole T.
Classificação do local: 5 Gardnerville, NV
Totally disagree with the other reviewer from South Lake. We have been using this store from the time it first opened in Gardnerville. The staff are knowledgeable and patient. I have never had a bad experience there and never found them pushing purchases or phone plans. We now have a family plan with our daughter and granddaughter and are very pleased. We go to them with iPhone issues and they can always resolve them. My only complaint is they are often hard to reach by phone so we usually just go to the store.
April G.
Classificação do local: 1 Irvine, CA
I will never step foot back in that store. Creepy representatives. The trainee looked more like a thug than a rep. Intense insistence upon opening our account on line even though I clearly said we were just information-gathering and weren’t making changes. I told him our current plan does not fit us any longer and we knew how much money we would be willing to pay. He ended up insisting, and my husband gave in and gave last four digits of social and dr. lic. Creepy, creepy situation. He spent an inordinate amount of time staring at the computer with our information on it rather than answering the questions I had about the phones on display and potential plans. And some of the information he imparted I found later was dead wrong. Both names tags were turned backwards. Not professional at all.