Best Western Plus by Mammoth Hot Springs

I have reviewed this place a couple years ago. I am updating a little. My big complaint is still the same, WAY too expensive.
For location, you canNOT get better than this (unless you stay inside Yellowstone). It is just about a 4 minute drive to the entrance of Yellowstone National Park (northern entrance).
This is an old styled hotel — what I’d term «rustic». The rooms are nothing special, but they are definitely clean and the beds were very comfortable. The bathroom was spotless and very functional.
The price is insane. I stayed in June, 2015, and paid $ 187 a night. This hotel is about an $ 85 hotel, certainly not $ 187. That being said … I will continue to stay here when I’m not camping inside Yellowstone because it is so close and convenient. I moan and groan about the high pricetag, but that’s life — no sense in complaining.
Parking and wifi are free and there are several shops and restaurants that are walkable from the hotel. In fact, the entire town was walkable.
With my room rate, I got a free breakfast at a restaurant next door. It was a breakfast buffet, but wasn’t worth free. They ask you when you go in if you have the free coupon, and if you do, your service is very limited. We kept having to ask for water. Seriously, NOT worth even free. People ordering off the menu seemed to fare better than us.
I’ll stay here again and again. And, complain again and again. Bottom line: Clean, friendly at the checkin desk, comfy beds, and I loved the little lamp with the moose on it in my room. Cute!

It’s a room to stay the night or two, not many extras other than location to the north entrance, the best thing would be the free Buffett breakfast every morning, really should look to update this hotel

The Best Western in Gardiner, MT was a good place to stop. It is right outside the Roosevelt Arch at Yellowstone. It had an indoor pool for the kids. The rooms were older so there weren’t many places to plug in electronics, but they were clean and nice. Breakfast was served in the restaurant next to the hotel. They had scrambled eggs, sausage, pancakes, biscuits and gravy, pastries and more. The staff was friendly and helpful. They even had fresh baked cookies in the lobby.

I’ll be honest, it’s a rare day when I’m not happy with my experience at a Best Western establishment but then again even the sun shines on a dogs ass some days. This experience was less than stellar and I definitely won’t be going back there again.
First off while I was checking in one of the current guests came in to complain about how his entire one wall was covered in flies. The woman at the front desk says «It’s because of the river, there is nothing we can really do about it.» Then the other front desk guy says he’ll be up in 30 minutes to vacuum them up. Excuse me, did you say there was nothing you could do about it? Customer service 101 lady… you do everything you can to fix a guests situation. Even worse is that this is obviously a known issue that has been occurring for awhile. They should be installing bug zappers or something. Once the night came you were confined to your room because the door was just covered by bugs like a blanket. This was awful!
I spent most of my night sitting near the bathroom where I left one light on so I could kill them one by one. The room was clean and all, but WHO CARES!!! If I have to sleep with bugs all over me I don’t give a freaking crap how clean the place is.
Now lets talk about their free breakfast. This breakfast is over at the Yellowstone Mine gift shop and restaurant. Sounds excellent. EHHHHHH WRONG!!! This place was really crappy and they expected you to tip the woman who clears the tables when it was advertised as a free breakfast. Now, I don’t mind tipping, but no one came in there with cash because they were not expecting to have to tip. The food was also just god awful. They had out sliced peaches that looked like they came from a really old can of peaches. The french toast made me gag and I couldn’t wait to just get out of there.
I wouldn’t recommend this place to my worst enemy. I mean nobody deserves this place! I give the Best Western Plus by Mammoth Hot Springs 2 Doubledays. It would have gotten 1 but the GuestHouse Inn in Norcross, GA has set the bar for a 1 rating and this was definitely not GuestHouse Inn Norcross bad, but it was getting close.

Decent hotel located just outside the North Entrance of Yellowstone, in a really cute little town. This hotel is a couple miles into the town, an runs along the river, which is cool. A few steps away and you can hear the sounds of the river. It’s so nice! Love that sound.
Folks at reception desk are nice. Upon entering the room we were a little disappointed. The room is pretty old, and outdated. The carpet/​drapes, etc seemed old, and I shuddered to take my shoes off. Beds were comfy though, which after walking all over Yellowstone is all that counts, I guess.
The hotel has a pool/​jacuzzi, although we didn’t have time to use them. They also offer a hot buffet breakfast, which is awesome! If you walk up to the hotel, you get hot food, which i think is a nice added touch. And the folks at the restaurant were friendly, too.
Overall we had a nice stay here, and yes, I’d still recommend it. It just needs some updating. It’s seen better days, but it’s still a fair to decent hotel.