Freedom Performance Exhaust

Worst motorcycle business I have ever encountered. The owner asked to borrow parts of my Harley to use as fabrication, It was a lot of parts, after 6 months of not hearing from them I called and asked where my parts were, this is what they said and I quote «oh I’m sorry we must have thrown them away!» these parts were from a 2003 anniversary model and were clearly marked including my original carb. DO NOT TRUST ANYONE AT THIS PLACE!

STAY AWAY FROM Freedom Performance Exhaust… IT’S A JOKE! What a waste of my time. They must work out of a basement. 3 emails to Sales & customer service and 3 phone calls and no one can answer my question. How do you run a business that can’t get customer emails!!! They said «sorry, I don’t know what to tell you, I may never get your email» WHAT??? I’m looking at their 2015 catalog that I got from their website and they’re are telling me it’s wrong. OK, good luck selling a product if your catalog is wrong, can’t answer emails and don’t know your products. Heard the term «blessing in disguise»? Well, this is one of them… glad I didn’t do business with them.

This place manufactures motorcycle exhaust systems and is not a repair shop. They do not sell to the public and if they kept someones bike for several weeks, it would be for fabrication, not for repairs! The exhaust pipes they produce are top of the line!

I don’t know what this chick is bitchin’ about, this ain’t no bike repair shop and they don’t install pipes there! They must have been doing someone a favor to install some pipes and they probably just ran out of time or just didn’t find the time to finish it if it was there for 3 weeks, they’re always busy! I’ve been knowing these guys for over 5 years and they’re all stand-​up guys. Every pipe I’ve bought, and I’ve bought a lot, have been good quality or they cover it with their warranty, a little slow sometimes but, they DO cover it! I don’t do credit wit them, just pay for what I take so I don’t have any money issues ever with them, works better this way, I’m happy, they’re happy, everyone is Happy, that’s what it’s all about. A good shop to buy from, a good product to buy for your bike… unless you live in California! New Law, if you want pipes, you better drive that bad-​boy to Lost Wages or Phoenix for pipes ’cause you ain’t getting then in Cali any more!

This place sucks. They kept my husbands bike for 3 weeks and they didn’t even install the pipes he bought from them. They even wanted to keep his bike for another 2 weeks! We found another place to install the pipes. They get one star cuz the pipes my husband got from them are bad ass but everything else about this shop sucks!