Ross Dress for Less

Very affordable although they could work on organizing their shelves. Love this store, i always go here

Wanted a dress shirt when to Ross the price was amazing I end up with 4 shirt for the v price of one thank you ross

We went on a Friday night, so naturally it was crowded as a NYC subway during rush hour. The line wrapped around the entire store, and even though my friend found a cute top to buy, she didn’t want to stand in line and risk missing the Bart.
It’s kind of cool to look at though; funny how different each Ross is depending on the city. They had some pretty weird stuff, but also some pretty cool things. The clearance section was massive, and I’m sure there were cool things in there. But that line just isn’t worth it.
I suggest you go during an off-​hour, when no one will be there.

This is a pretty solid Ross. Better than the one in Orange.
Great shoe selection, lots and lots of cute shoes, well priced. Too bad I find some really hot heels that are a half size too small usually and then I just tease myself with that which cannot be mine.
I’ve purchased many cute tops here and even better, capris that actually fit and look good on! You really cannot beat their prices although the quality in the clothes isn’t always there. You can find some good designer finds (Michael Kors anyone).
Clean store, but the staff really needs to learn to smile!
This place is usually pretty busy but its not I-​Want-​To-​Kill-​Myself busy like your typical Walmart.

Vanessa helped us today she brings a whole different element to Ross that we never experienced at a Ross store. who can actually say a Ross employee rather then just pointing and showing you where to go she actually takes us there or if we are in the fitting room bring us something along the lines that we want she knows the true meaning of customer service and how to please a customer she gained loyal guest because of her humble and sweet personality she genuinely cares about how

Customer service HORRIBLE!!! Cashier chit chatting with another cashier and I’m waiting like a dumbass for a few minutes. Then I say excuse me!

The first time I shop in here I’m being followed by loss prevention. I don’t know if it’s because I’m Asian and Black or wore a hat, but I couldn’t shop and even go to the bathroom without that Mexican Loss Prevention following me everywhere. Just to let you know brown haired bored out of your mind loss prevention guy I’m a nurse. So you shouldn’t profile people. I make more in a week then you’ll ever make in a month. So if you want to shop at Ross don’t go here if you want Loss Prevention thinking you’re going to steal based off your ethnicity.

Pretty standard location for the chain. They have the normal offerings that one would expect to find. It’s pretty well kept and clean so that’s a good thing since sometimes these stores can be a little chaotic.
The cashier was friendly and helpful on the way out and the line moved quickly since they had the one line for several registers method.
Overall: B+
Good location with normal finds.

Place needs new manager that can see the mess in the store and not so friendly cashiers.

Ehhhhh it’s alright Alit messy bathrooms R dirty prices all over the place cashiers talk abit long compared to other Ross’s shoes scattered everywhere but if u Dnt mind that ok place.

Boo. Long story short. I shopped 2 hours. Couldn’t believe it when I walked up and there was no line. I know Ross is not known for its customer service, but this was ridiculous. Just as I’m winding down that long squiggly line they have, just as I’m getting to the front with my stuff, a woman walks up to the side of the line, and the manager on duty, jeremy, decided that she was there before I was. Told me that she was there first, even tho she wasn’t, and instead of asking one of his 3 employees (who were standing all around, not helping any customers) to help me, he told me flat out that that lady was ahead of me, and that I had to wait. The lady knew I was first, but didn’t say anything. I told him, no actually, I was here first, but he just wanted to argue, instead of trying to find a solution. Needless to say, I left all my stuff there, prolly 200 $ worth of crap I don’t need, I walked out, and told him to enjoy. I called back to get the number to corporate headquarters, and he answered, put me on hold, and never came back. I will be calling corporate to make a complaint. He walked by me at least 4 times while I was in the store, never made eye contact, never smiled, never asked if I needed help with anything. Very poor customer service. A smile would’ve gone a long way, but letting someone else cut in front of me in line just did not sit well with me. Very rude, I won’t be back.

This location is so unorganized and run down!
Also, whats with the cashiers not even finishing with a customer before they yell for the next person? HELLO! I’m still standing at your register! You’re still working with me. Poor customer service is what it is. Its turning more and more into a thrift store.

Just went to Burlington Coat Factory. Instead of moving my car, I walked over to Ross with my 2 and 4 year old. As I walked in, the manager told me that I could not bring the Burlington shopping cart in with me. With no Ross carts available, I left and will never return.

Alot if items from house hold to shoes and everything in between.
Some times this store is actually clean. but most times I have been here its messy. The cashiers are not always smiling :-(
Prices are good, and plenty of shoes for my big 13 size foot :-)
One thing that does SUCK! Is the very long lones and not enough cashiers… gee I guess that would explain the non smiley faces :-P

The variety here is hit or miss. the quality of the store is sub par to its ”bargain” competitors. The place is always packed with ghetto people for whom this place is the equivalent of a mall and the restrooms are revolting to say the least.

Awesome prices and its looking a lot more cleaner BUT PLEASE JUST SMILE PEOPLE

Finding items wasn’t the problem. I actually found a few cute pieces. I got to the checkout line with only one person ahead of me. They had two registers open: the returns/​exchanges and a regular check out. I waited behind someone for at least 10 mins. After I was first in line, I waited an additional 20 mins or more.
When I got to the checkout, the girl tells me, «our system is down, it’s cash only.» I was in the line for about 30 minutes and she tells me this now? I asked her why no one announced anything and she pointed to no one and said, «oh yeah he did.» HUH? No he did not! I was there, remember?
Only plus side was that I left to get cash and came back and she didn’t make me wait in line again (which was now 10 people long, who knows how long the wait was for them).
I’ll return to this store, but only if I can’t find anything at the Chapman/​Brookhurst location first.

My main mission was to buy my granny a pair of winter boots.
There’s plenty of parking, be careful driving driving in. The intersection of Harbor and Garden Grove is pretty scary.
The store is pretty well lit, clean, the majority of the stock was organized. There isn’t a lot of variety in the products. So there’s a lot of the same items.
It bothers me a bit to not be greeted at all when I spend more than 15 minutes in a store. In total, I probably spent about 45 minutes in the store. No one greeted me or asked if I needed help.
I wasn’t able to find the boot style that I was looking for. In the end, I picked a bathroom mat and curtain.
The only employees that I found were the cashiers. I found the line set up to be a bit confusing since it looks more like a corral.

It not able to impress with the service.
Organized and clean place but I didn’t found any sign of good service from the staff which need to provided quicker.
Affordable not for every products –should have given it less than I did but only doing this for it’s a cute staff.

my gf was shopping in this Ross today and found some good deals for herself. While at the cash register, these 2 annoying Vietnamese girls were having a loud conversation according to her. LOL
Anyhow I had the opportunity to hear them while sitting in the vehicle waiting for her when she got done shopping and told me these 2 girls were just loud and talking about «brainless stuff» like I have a Kim Kardashian bracelet and pulls it out to show the other girl at the cash register. LOL
Remember now, they did not know each other when they enter the store at separate times and became buddy buddies afterwards… LOL
4 Eyes: I don’t know what to do with my time. Yeah, you know? I really don’t have a life. I just shop. I have a guy friend who has lots of $$$ and has no fucken life either. He just shops all day (wouldn’t u like to BE her and him? LOL) We just don’t have a life, you know?.
4 Eyes: What are you doing right now?
Pretty Girl: Nothing.
4 Eyes: Me neither. Lets go do something. You know? You so pretty.
Pretty Girl: Thank You!!!(in a girly asian voice)
4 Eyes: You know? Here’s my car.
Pretty Girl: That’s my car. You drive.
4 Eyes: Doesn’t matter to me.
Pretty Girl: Do you smoke weed?
4 Eyes: You do? I do!!!
Pretty Girl: Oh my god!!!
4 Eyes: I do, OMG.
Pretty Girl: Let’s go to my house.
4 Eyes: ok! Oh my god!!!
They to talk outside behind our vehicle so we had to listen to every goofy thing they said above before they got into the 4 eyes girl’s white 3 series BMW and drove away to go smoke pot at the pretty girl’s home. LOL
Again, hilarious and these two made my gf just shake her head that Vietnamese girls can be just as clueless as American girls. Amazing.
My gf still couldn’t believe they were going to go smoke «pot» aka «weed». hahahaha.