Nails Times

I typically don’t write reviews but this time I need to share my experience, don’t come here unless you want your eyebrows shaved off and you want them to cut and make you bleed you when they do your manicure and pedicure!!!

My sister and I came in to have our acrylic nails removed and a tech named Sheilla helped my sister and a tech named Linda helped me. Sheilla was super aggressive when it came to removing my sisters nails that she caused bleeding in multiple areas. My sister would tell Sheilla that she was hurting her and she would respond with «oh». She literally ripped the acrylics off my sisters natural nails and the pictures we took show how her natural nails are missing pieces. My sister told her that she was bleeding and had cuts everywhere but Sheilla didn’t care at all! Linda disappointed me because I asked her to cut my natural nails short and she had the audacity to throw the nail clipper at me and told me to cut them myself! I have seriously never been to a salon with such disregard to customer service! They have the absolute WORST customer service and don’t care at all! Be warned do not expect amazing service from these people because you won’t get it at Nail Times!

super bad service! Me and my friend went in expecting to get what we usually get in Costa Mesa, BUT their so rude here while my friend was getting her pedicure the lady said «I better get a good tip» SO RUDE! Then the hand lady was trying to persuade her to give a tip off her card, to both of them + tips are from generosity! And once my friend said no obviously cause off how rude they were acting, LIKE the whole salon starting talking bad about us! Like sorry I understand!!! NEVER COMING BACK & nobody should even consider getting their nails done here
Ps: her nails are so bubbly to

Walked in to get a new set. Originally had a woman helping me but she stopped midway because her appointment showed up. Another woman took over and then her appointment showed up so she rushed through my service and as I went to wash my hands I came back to find my purse on another chair and her appointment in my chair. The sign says $ 5 for gel but she charged me $ 10 for «gel color» as she said the sign was meant for the clear coat. The quality of work is 3 stars but customer service is worthy of no stars. Just be prepared to play games.

I used to really like this place, but now I dislike it. Every time I leave this place I leave unhappy and unsatisfied & wishing I hadn’t paid for their service. The work here gets worse and worse. I went in for a basic manicure and it didn’t even come out nice, it was messy and ugly. I got home and had to file and take off the nail polish because I HATED my nails it was a waste of money!

I love this place ! I’ve been coming here for years and have always got complimented on my nails ! Very good job and they are all so nice ! Awesome job on pedis !! Great prices !!

I have been coming to Nails time for years and after paying close attention I will never go here again. They are dirty and do half fast jobs. My grandmother had gotten a very bad infection inside her finger from their nail tools and myself have been cut many times by dirty tools. They don’t clean their spas with any product either just water it down for the next person. My nails always look uneven and bumpy. If you’re looking for a clean, nice place to do nails I definitely don’t recommend this shop.

The lady that did my nails doesn’t know how to shape nails at all. Kept finding flaws after flaws. I finally gave up and wanted out of that place. Can’t believe I spent $ 20 on a gel mani. Never coming back.

I have been a regular at Nails Times along with my mom for a while now. They remember our names. We usually call ahead of time and they are always ready for us as soon as we call. My mom is diabetic and has trouble healing any cuts especially on her feet so she has a specific manicurist that knows what to do. There is never a wait time and the people here do a super thorough job. The pricing here is honestly unbeatable and I am always in the mood to tip more because of their great service. If I’m ever on the road and wearing shoes, I can always stop by out of convenience because they have disposable slippers for guests that want pedicures. LOVE THEM so much.

One star because every time I make an appointment I have to wait an additional 45 – 60 min before actually being seen. It’s ridiculous. Why even book appointments.

I’ve been coming here now for a couple years. I’ve tried all the nails shops around this area and none of them come close to Nails Time customer service, price, and quality. Always super friendly. I even made my sister a fan of them so much that she drives up from HB.

Lily does such awesome designs! Always to the «T». Thanks Lily for always taking the time to do such a great job after 15 years!

DONT GO HERE! They’re so stingy with the nail polish like I AM PAYING FOR IT! They did a horrible job with painting and shaping my nails. It’s disgusting I recommend not going there. Save your money

I love coming here! Staff is so friendly and nice! They have many colors to choose from… I always leave with fresh toes and hands! They take their time and have variety of gel colors too! I’ve gotten my eyebrows waxed and it always looks on fleek! Gotta try the lashes next time!

If you are wanting to get your nails done go to lily. She’s so good… I went in with a picture of how I wanted my nails done and she made my nails look just like the picture.

Michelle is amazing! She does my manicure just the way I like em. Fresh and clean work. Stephanie does my pedicure and takes her time for sure. She knows how to clean em the way I need my toes to be. Love this place :)

Ivy did an amazing job. I was kind of iffy going to a new place but I tried it out and I was so satisfied. She is a perfectionist at its finest. She’s so patient, and kind and actually cares about how your nail looks. I will definitely be coming back for a fill. Thanks ivy

For the $ 15 pink and white acrylic nails I got, it wasn’t bad. Very sloppy job, I went home and filed them down myself twice. The red ties still look shiny a week later too! Got the spa pedicure for less than $ 20. Too bad I had to coach the ladies the entire time on how to do the nails to match. They glued one on funky! Then I got switched ladies a few times. Would go here for a relaxing time. Thru tried though. They did.

Love Michelle. She does great eyebrows & waxing! Recommended 100%. Great environment. Michelle speaks fluent English, even though the rest don’t, they make you feel welcomed regardless! Love it here for waxing and pedicures. Never tried my finger nails but I’d guess they’re great too. :)

I’ve been coming here for almost 8 years now and I refuse to go anywhere else! The owners are so nice and so is the staff. The lady who does my nails is lily and she is just amazing! She knows exactly how u like my nails and is always willing to de with my crazy ideas! The prices are unbeatable here, full set is $ 15 and if you wand gel it’s only $ 10 more you can’t find that anywhere!!! Everyone needs to fine here! ASK FOR LILY!!!