McDonald’s

WORST MANAGER EVER!!!: MARIO
I came in here with my friend to claim the free sandwich offer from the App. I ordered a quarter pounder. When my order came up, I asked politely if I may have Ranch sauce. Mario (one of the managers/​assistant managers?) gave me a nasty look and said «25 cents, you already got the sandwich for free, you’re not getting the sauce for free too. 25 cents». Like WTF? I have no problem paying extra for sauce but the dirty look and extremely rude attitude made me lose my appetite so I told him nevermind. BUT WAIT, IT GETS WORSE! I’m pretty easy going so I thought whatever, and went to sit down AND THEN when my friend’s order was ready (we ordered separately) Mario was also the one to give her the food. She asked for a cup of water and he gave her the same Dirty stare before giving her a cup and said «You already got the sandwich for free eh? Don’t try to get soda with that cup» in front of other customers, LIKE WTF??? I wasn’t even standing there and I could hear what he said across the room. Unbelievable.
THE GOOD NEWS: there’s a Del Taco right accross the street that has great food and the staff has always been more very friendly. I also used coupon offers here before and they have always been very nice about it!

This is my neighborhood McDonalds. After some years coming here, I decided enough is enough. The only reason I have come in the past is for convenience, but finally the lack of quality, service and cleanliness prompted me to write this review.
When I see my McNuggets getting cold on the ready tray for over 5 minutes, because someone forgot to make my fries. Or how about the cashier who doesn’t greet or doesn’t say thank you, instead just hands me the receipt to inform me that my transaction has been completed. I shouldn’t have to wipe down my own table to rid smears of ketchup and crumbs on the seat.
Somehow, McDonald’s cannot figure out why they are in a steady decline. I will now trade a minor inconvenience of driving 7 more minutes to In-​N-​Out where I can order, eat what McDonalds can never accomplish.
If you are the franchise owner, you should reconsider your staffing requirements and expectations. If you are corporate, come have a look at this location.

Like to come here, especially during the summer so my daughter can play in play area with ac. One of the only McDonald’s around with in door play ground. Sometimes a little messy so many kids.

Great food & service
The chicken nuggets and fries are good and the place is clean. My daughter bought ice cream for such a low price. We will be back.

This place is by far is one of the worst ive been to in orangecounty. Looks like poor management l, avoid if you can. Inside is allways very dirty. Girls in The drive through are rude, they never say hi, or welcome third time there and they dont have any kind of pies, at 1015 pm. They say oh we close at 11 So we dont have em. And rude about it huh. if you are corporate and reading this, replace the manager. Save the great name there. cuz this place is very poorly managed