James Auto Center

They’re not honest anymore. I’ve gone here for years and Nick retired, and the new guy that runs it now wants to make a fortune. If you want an honest mechanic, don’t go here anymore.

They’re a bunch of con artists. Got into a car accident damaging one of my wheels. After 3 hours of waiting at the shop they decided to call a «specialist» claiming I had frame damage and quoted me 2 grand to fix it. Long story short, i took my car else where and it was just a damaged wheel hub. this wasn’t my only bad experience with them.

Don’t advertise a certain time & open up only to tell waiting customers you don’t provide that service until two hours later.

I have come here for nearly 10 years. I noticed the last couple of times, they tried to add in a whole bunch of craps I didn’t need.
Things that were repaired from my last service, which was only a couple of months earlier, another mechanic said I needed to repair. When I told him that those things were repaired the last time I was there, he turned away in embarrassment. I knew that that was it for me. I am so done with this place.
The owner’s wife got some serious serious issue with jealousy n possessiveness with her husband.
Since I’ve been coming there for years, just out of conversation, I asked why we haven’t seen her husband around anymore?
She said they’re divorced and she’s got the business n all their properties from the divorce.
Sympathetically, I felt bad for her n said sorry for their divorce.
A couple of months later, I saw her husband there, so I asked: what are you doing here? Your wife said you’re divorced?
He said, oh she was only playing around. Omg, these people are so retarded. Not sure what kind of games they’re playing, but so so so done with this place.
I go to Thanh’s Auto Repair now, right behind them on Standard st. Came here right afterward, and to find out nothing is wrong with my car.

Iv had never had an issue with this shop and I used to go in for oil changes. sometimes they would forget to turn off the oil change light which was kinda annoying but no biggy. One day my oil change light came on so i deiced to go get my oil change, I kid you not!!! I pulled in and turned off my car. I talked to Andy (hes always cool) he asked an Asian man to take my car back and when he got in my car the car did not start!!! WTH! iv had issues with this car so i figured it was the stupid car and id have them fix it, turns out all i needed was a new battery which i did NOT get with them after nick gave me the worst service eeevvvver HOOOOolly MOLLIE like i said I had never had an issue with this place till now. He comes over and tells me «what are you not telling me» and i said what? i thought he was just asking me a legit question but uhhuhhh he starts telling me that im a liar and that i have bad intentions .I clearly told him that I had been a long time client and that i was a honest person and i had no idea what was wrong with the car and i asked if he could fix it and he responds «how do you want me to fix it if your over here lying to me» I said «I have no idea what was wrong with it! it seriously just died» I asked if he could plug it in to the computer scanner to see what was wrong with it and he says I wish it was that easy (with attitude). um yes bro it is its called a code scanner… I was irritated and asked if he could document this so I could take it to the dealer I got if from since I thought my 2012 was simply just a lemon which i still think it is and he says sure let me write you a bible! freaking really dude really i have never had such shitty service. avoid this place give your time and money to a auto shop that really deserves it. yes i called nick out and told him he was acting like a real as*h#@e to long to type. i did my own research turns out my car brand chugs battery life and has horrible electrical wiring. hes a mechanic shouldn’t he know this kinda stuff!!! AVOID AVOID AVOID!!!

Brake and Headlight Inspection. DMV Certifications for salvaged cars.
Performed inspections within 20 minutes and for only $ 70 total. This is the lowest I’ve seen these inspections priced. Personable staff and performed what appeared to be a thorough inspection.

I took a vehicle in for a smog check, and had a wonderful experience. There was a comfortable place to sit outside, but I didn’t have to wait very long (10 – 15 minutes). My father has been going to this place for years, and I’ll be recommending it to all my friends.

I got a nice surprise at the end of a successful trip to James Auto Center. They got me into rotation as soon as I arrived for a tire alignment. They were courteous and efficient and had the alignment instruments on my wheels within 15 minutes.
I was able to chat with someone getting her smog checked and soon they walked up with my alignment report. They showed me where the issue is and explained how to fix it. They couldn’t repair it because of my solid axle so they said I didn’t owe them anything!
Thanks James Auto Center.

Next time my vehicle is broken down on the highway, I will just have it towed straight to this shop. I dealt with Nick today. His pricing was very competitive. Will definitely use these guys again. Thank you James Auto Center!

I needed a brake and lamp inspection. I called in advanced and the lady said that it will take 30 minutes. I brought my car in and they worked on right away. It took 40 minutes but who’s counting. The price was most reasonable. Happy camper :)

So I have a 2006 Ford Fusion, Manual transmission which is apparently rare. My clutch went out for the 2^nd time in less than a year. I took it to James Auto Center the 2^nd time. The first was a shop in HB that was recommended. They replaced my Master and slave cylinders. Having been a auto guy all my life, i figured it was the slave cylinder to begin with. But they didn’t listen and replaced the master only to replace the slave just after that. However, less than 7 months later I had the same issue. This is when i decided to take it to James Auto Center. I knew Nick the manager was a great guy and honest mechanic. I towed it over just after they closed and was let in the back to park it for the night. The next morning I spoke to Nick and told him that I figured the slave or master had gone out. He called me a bit later and said the master and slave looked good from what they could see, so he recommended dropping the tranny. Quoted me 500 and change. He called me late that afternoon and stated that they misdiagnosed the problem. That the tranny was fine and it was the master and slave. He said, they made the mistake, they eat the labor costs. He then had to order the slave and master cylinders, paying for overnight shipping and got the car right back into shape the next day. The cost was less than the original quote and the work was done quick. Nice to see honest mechanics who don’t try to cover their mistakes with your money!

Don’t come here, they will make u spend a lot of money and make your car has many problem. I will never come back here anymore.

Went back because my car was squeaking. Turned out it was a belt that they had replaced before. Since it shouldn’t have worn out so fast, they replaced it again for free. (I seriously wouldn’t have remembered when the belt was last replaced, if they hadn’t brought it to my attention).

This place is a sh. t ass service… when i got there no one even greeted me… i got there first than a lady. they all walk up to the lady and ask her what she need and ignore me… this place shouldn’t be in business at all.
I definitely will not show up to this place at all.
Thie guy name andy wasn’t helpful at all. and gave me this dirty ass look.
I don’t recommend anyone go to this place at all.
Actually a no star!!!

I went for Break and lamp Inspection for my salvage vehicle as per the DMV requirement.
Initially the lady on the phone told me that it will take 1hr for the whole process. I thought whatever, I just need it whatever time it takes.
I went straight ahead to the shop which is right on the busy road. Newcomers might miss the shop sometimes due to the location and also they might not know where to park as parking is very tight out there.
Having said that, I went and it took less than ½ hr to get the brake and lamp adjustment certificates for DMV.
All in all done in $ 70. I think its a good deal compare to what others are charging like $ 135 or $ 100.
Friendly and experienced Guys.
Language is also no a problem as they speak English.
I just reduced one star due to the poor condition of the waiting area — which is basically a shed on the road in hot summer.
Otherwise my experience was satisfying.

Had lower power and check engine light on during a drive down to Anaheim. Called thanh auto repair and they recommended James. Was not disappointed. They did a free quick check, which showed a cylinder misfiring, before closing up that day and had me drop the car off the next morning. Got a call a few hours later explaining what was wrong with the car (a bad wire) and when I came to pick it up they showed me what was wrong, how to fix it, and didn’t charge me anything, not even the basic inspection fee. Extremely happy and these guys made my weekend. Highly recommend.

My coworker recommended this place for me. The service is great and it’s very cheap. I love it.
I come here for everything besides oil change. Air filter, transmission oil, etc.

Don’t come here, shadiest mother F**kers to ever walk this overly polluted earth.
A few years back my brother brought his Acura here, he had a problem with his ignition switch and had them change his radiator fluid.
ON the freeway my brothers car heats up and fucking SMOKES UP!
They put on the wrong cap and when we came to confront those ass holes just gave us the cold shoulder and ignored us. A week passes by and my brother couldn’t start his car, the ignition switch was faulty, came back 4 fucking times to get it repaired since it was still covered by their shitty warranty.
Sometimes I wish I just ended up going to law school so I can sue them for the shit that they pull. Don’t came here, they will rip you off, save your hard earn money elsewhere. Till now my brother doesn’t like thinking about James Auto, says it brings back bad memories.
I cannot stress enough how everyone needs to educate themselves on the duration and difficulty of a repair. Shop around for part prices and call ahead for labor cost.

AVOID!!! they will fail smog on purposes to make extra money from you. i bought a car and need to smog my car so i can register my car. bought my friend who witness everything. my friend saw the machanic took the evap tubes out and went ahead and smog my car in result of failed and put the tubes back. the macanic say i failed and need to be inspected and quoted me a bogus price.
i went to another smoh station and pass with flying color. do not trust the fat gut with the watch tattoo on his arms.

Just got back. Really honest, great service. I got a tire alignment for about $ 40 and K was who helped me. He showed me my tires and cambers. He was really thorough in explaining what I did and didn’t need, provided I understood Vietnamese.
Nick, the older white gentleman was the one who took my call and seemed busy but he took the timeout to chit chat with me about his grandson and son. I think that he’s just inundated with so many different duties he can come off as standoffish but I found him to be very nice.
Great service and excellent prices. I will be back.