Brookhaven Pet Hospital

My first and only experience here. It was bad. I came in today because my dog developed a hot spot on his lower back. Of this is a common sign seen in flea allergies. My appt was at 0940 and I still waited about 45 minutes. Finally I get into the room and it’s a bit dirty for my liking especially being an RN. So the vet tech takes my dogs weight and says the vet will be back. Wen the vet (Asian lady) walks in she said hi and that was it. She had a flat affect. No intro and nothing else. I told that I suspected an allergy of some sort. He is a 6 month old Shephard with no history. He was laying on the floor and I picked him up and put him on the table. She looked at the wet spot on my dogs back and said it was a flea allergy. I gave her a quick recent history of my dog. The only thing that was different was the change in diet from Nutro Ultra to Blue Buffalo. She immediately said it wasn’t that because Blue Buffalo is a great food and she personally likes it. She recommended a steroid shot and steroids for home. I mentioned that he didn’t have fleas and insisted my dog had fleas. I am allergic to fleas and I would know first hand if he had fleas. She picked up a black spec off of the table and told me that it was «flea poop». I looked around the counter and table and those black specs were everywhere. So the plan of care that she recommended was that they sedate my dog to shave him and since he was under she recommend that I neuter and get his few claws removed as well. I felt like they were attempting to milk me for my money. I decided not to go with plan of care. Then the vet said that my dog had hip dysplasia. She had never ever seen my dog walk. He was laying down and I picked him up to put him on the table. How in the world did she make that diagnosis! Of course I was upset. It’s like saying you have osteoarthritis without a work up. My dog does not bunny hop up stairs or wag his hind as dogs with hip dysplasia do. To confirm this disease the dog needs to be sedated and X-​rays to confirm. Mostly the doc needs to inspect under sedation. So I let them shave my dogs hair, gave him a steroid shot and then sent me home with a topical spray, antiseptic shampoo, and prednisone. $ 126 dollars later I went and got a second opinion. I normally go to another a bit farther away and some what pricier, but out of convenience I went here to Brookhaven. The final diagnosis was that my dog could of been bit by something else. No fleas were found on him. I changed his food back to Nutro. The vet gave him another injection for inflammation, antibiotics and told me to use Epsom salt with water to ease the itching. I should of went to my original vet instead of going with convenience. I spent another $ 110, but my mind is at ease. No fleas. No hip dysplasia and my dog is doing better.

My boyfriend and I took our bunny, Bun Bun, here to finally get her spayed! This was the best price that we saw while we were looking for options on where to go to get her fixed. It was priced at $ 80 for both the surgery and pain medications, which is a great price! I believe it used to be $ 78, but $ 2 is nothing to complain about.
We dropped Bun Bun off in the morning between 7 – 9 AM and we were able to pick her up at around 3 PM to take her back home. We received a call from the vet at around 1 PM saying that her surgery went well and that she would be ready to be picked up soon.
I’m really glad that we chose Brookhaven to take our bunny too since now she’s better off! I just wish that the staff was a bit more polite and acknowledged my boyfriend and I when we first walked into the lobby to drop off Bun Bun. The lady at the desk was busy talking to someone at the time, but it would have been nice to hear a «Hello! Hold on, I’ll be with you in a little bit.»
Hopefully everything goes well with my Bun Bun while she heals from her spay. I would continue to come back to Brookhaven if I was ever in need to spay or neuter a rabbit in the future.

My review is only pretaining to my experience with my bunny getting spayed. Process went very smoothly. Surgery went well, no complaints. I’m hoping she will become a little less hormonal and agressive… we’ll see.

This place is close to my house so when I rescued my doggie from the street I brought him here to get vaccines and an eye removed (we found him on the street with an eye popped out
:(…He healed so fast and the people were so helpful and friendly. Price was fair but what I liked the most was the concerned look on their faces and the way they treated my doggie. They really cared. :)

I’ll try to keep this short but feel I do need to share my experience. I brought my cat into this vet office in March because she wasn’t eating, was loosing weight and not acting normal. The doctor was in the room for about 3 mins, never looked me in the eye and was not compassionate to my ill cat. She took her temp (which was very high) and gave her an antibiotic. She started to seem a little better but I called after about a week to say she she had gone back to not being well and I was told to give it more time. I ended up taking her to another vet and after a simple blood test was informed my cat had severe hepatic lipidosis. Mind you this was discovered only days after being at Brookhaven. Had they suggested any other test or had me bring her back in like I wanted, this would have been caught and could have been treated. Long story short, after weeks of visits at the new vet, thousands of dollars and a month of having to see my baby girl so sick and struggling for her life, she had to be put down last night. Brookhaven is more concerned about getting people in and out rather then quality time and listening to owners. This could have been caught, treated and she still be alive had they would. She just turned 8 and was otherwise healthy. I know nothing can bring her back but maybe this will get their attention and possibly save someone else’s animal in the future. I also have two dogs that I will no longer be taking to this office due to the lack of trust I have in them. I absolutely do not recommend this vet office any longer.

Not the experience I was hoping for. I called to make an appointment and was happy that they were able to accommodate my dog at the time that worked with my schedule. Also the exam is affordable at $ 27 compared to my dogs normal vet of $ 57. We walked in, were greeted and brought into the exam room on a timely manner. The exam room didn’t seem like it was cleaned or wiped down from the previous visit. There was dog hair all over the exam table. Dr. Tamura came in, didn’t introduce herself, and just started touching my dog. With pets, you’d think they would try to build a relationship first or at least address them by their name so that the dog trusts you to touch them. Well no, so my dog was fussy and had to have a muzzle put on (my dog has never had to do that at OC vet). The vet also suggested I have my dog spayed because she was fussy. Well excuse me, maybe if you would have approached her differently then she wouldn’t have been fussy. She’s normally a calm dog. I guess they can just sense caring vs lets get this exam done so I can see my next appt. Also, I had to keep asking questions during the exam otherwise I don’t think she would have explained anything. My dog came in for right eye redness with discharge and warmth to bilateral ears. They didn’t even take her vital signs (they do at OC Vet). Aside from diagnosing my dogs eye, she said my dog was starting to have yeast in one ear and recommended an ear wash. Be aware, there’s an additional fee of $ 15 for a tech to TEACH you how to clean your dogs ear with the solution. So the tech that came in to clean my dogs ears and apply the wash did not even wash his hands prior. I don’t know maybe I’m just OCD because I’m a nurse. Anyways, I was excited to finally get out of there. The lady at the front desk who checked us out was nice. It was weird to me that the eye drops they prescribed my dog came in like a prefilled bottle with just their own label? Perhaps they have a big bottle and just distribute it in little bottles. It said «pred eye drops» Oh okay Prednisone eye drops because I’m in the medical field. What about everyone else who wouldn’t know what the heck the medication in that bottle was. The ear antibiotic did come in its own pharmacy labeled box and tube. Lastly, I had to ask for a copy of the summary of the visit for my records. I guess they don’t give it unless you ask for a copy. Anyways, I won’t be returning and I wouldn’t recommend this place. My poor dog is already sick and top it off with a traumatizing experience.

The staff here are very nice. I brought my puppy for the first time to gets shots. (Keep in mind that this is my first pet) the guy who took me back just weighed my puppy and gave her a shot and said that we were done. I asked if my dog was ok and he said that she looked fine. He never introduced himself and I asked if he was the vet and he said no that he was the vet tech. The vet was in surgery. He didn’t give me proof of vaccines until I asked for it. It is nice that they are low cost but I just wasn’t happy. I found another place where they examined my dog and ask me questions about her and gave me useful information about my puppy. I will not be returning here.

This last Tuesday I came back here to get Chance nutered after having an excellent experience with his yearly examination 2 weeks ago. I called about 8 facilities in the surrounding area and Brookhaven beat everyone’s prices by a landslide. SERIOUSLY they charged less than half of what everyone else was asking for. I dropped him off in the morning and came to pick him up after work later that afternoon. Everything went smoothly and he is healing up just fine. The only thing that was not included was the cone which I happily purchased at petsmart because they do not carry them here.

Usually I would take my puppy for all of her vet needs at the Golden State Humane Society but when I came there for a vet consultation they said her baby retained teeth are not an issue and does not need to be taken out unless it is still there within around three years. Still concerned I looked up the information and everywhere is stating that it should be taken out asap to avoid any future issues.
I called in and was able to get an appointment the same day just to wait there for thirty mins and having the front helper stating I did not have to have the vet see my puppy because she is still young, and we just needed to make an appointment for the teeth extraction itself. Not sure if I why the person who picked up my call couldn’t have just told me that even though I stated that my puppy was almost 7 months during the call.
Not sure how much it will cost exactly but I will be write an update soon.
Update 3÷22÷16: Total cost was $ 65 with the pricing breakdown of $ 40 for anesthetic and $ 25 for three baby teeth. Pricing will probably depend on the size of your pet and how many teeth they have to extract. My puppy was about 12 lbs.
Also we were given the option to keep her teeth!

ABSOLUTELY HORRIBLE EXPERIENCE! I called this veterinary office ahead of time, because I had a medical emergency with my bearded dragon (reptile). My bearded dragon’s usual veterinarian is located in Torrance, and unfortunately was unable to see her. I looked towards Unilocal and found this location. I telephoned them to ensure that they specialized in exotics and was told that the did. I immediately rushed over there.
Upon arrival, the receptionist told me to fill out new patient paperwork and that I would be called in shortly. She was very kind and I have no complaints about her demeanor or service.
Once I was called in to the exam room, the male vet assistant weighed my bearded dragon; didn’t ask me what was wrong with her at all and simply stated that the doctor would be right in and then stepped out of the room.
Several minutes later, a female Asian veterinarian walked in to the room and asked me what was wrong with my bearded dragon. She did not introduce herself; therefore I do not have a name for her. She immediately told me that my bearded dragon was dying, and couldn’t assist me with anything. She then walked out and mentioned that she would total an estimate for euthanasia and disposal. I was mortified and in total shock! My boyfriend was extremely upset and told me that she was not dead, and that she was breathing and her eyes were open. The female receptionist walked in and gave me a euthanasia quote, but we told her to get the veterinarian to come back and check out my bearded dragon again.
The veterinarian walked into the room again and finally grabbed her stethoscope to listen to my bearded dragon’s heartbeat, but she told me she couldn’t hear a thing. We showed her that she was obviously breathing and alive, but she told me that there wasn’t anything that she could do for her and just gave me a blank stare. I told her that I wasn’t going to euthanize her and she then mentioned that she could give her fluids, so I agreed.
I never saw what she did to my bearded dragon, because the veterinary technician took her away.
Once we checked out, the receptionist told me to call the following day if she wasn’t feeling any better, so that they could give her antibiotics. Once we got in our car and drove off, I noticed that my beardie was bleeding profusely from her right hind leg. I began to worry that my bearded dragon would die overnight if I didn’t take her elsewhere for an actual diagnosis.
I ended up going to another veterinarian. He diagnosed my bearded dragon as being dehydrated and having an upper respiratory infection. I cannot believe that a woman with a medical degree suggested euthanasia for a dehydrated reptile! I am extremely upset and today has been a mentally and physically exhausting day. Also, the veterinarian that properly diagnosed my bearded dragon, mentioned that the injections (fluids) that they gave her, are not appropriate for bearded dragons. I am going to file a complaint with the board of veterinarians and the better business bureau about this horrible experience. No pet owner should experience something so awful!
Unfortunately, my bearded dragon passed away the next day, following this devastating ordeal. This case definitely constitutes further review of this facility and this «so called» female veterinarian.

I have been going to Brookhaven for about 8 years on the recommendation of a friend. When Sandy was there, the service was fast, she was very approachable, she explained what was going on and the priced before proceeding. Since she left, I’ve been seen by the vet 3 times and each time 1) she doesn’t smile, 2) she tells me my animal needs a bath and 3) she doesn’t explain anything. The last few times, we’ve been left in the exam room to get a shot and the front desk lady has come in to ask if the tech has come in yet. Do they not know who is next and what patients are waiting on? The last time I was there for 1 ½ hours with an appointment; 30 min. wait, 5 min. with the vet, and the rest of the time waiting for the shot. After the last treatment, I am taking my animals to a different vet.

I send just about everyone I know to Brookhaven to get their rabbits fixed!
They are one of the very few like this on Orange County and so a great job.
I can’t speak about their care for cats and dogs but I do hear they are very good and always busy! Easy to find location.

I finally got around to neutering Buns, and Brookhaven came through again! A couple minutes after Buns sprayed pee on me, I called up Brookhaven and set up an appointment for him (Oct. 14, 2015). Again, they are extremely busy, so call in advance! I had to wait a week this time.
The receptionist was extremely nice and told me to drop him off between 7 – 9 AM. I arrived at 7:10 and filled out some paperwork while the receptionist called a man to come get Buns. She told me to call them at 3 to see if he’s ready to go.
I go about my day and called Brookhaven at 3. He was ready to go! As I picked him up, (poor thing was shaking) the receptionist gave me his pain medication and instructions on after care. I paid $ 54 for the neuter and Buns is doing just fine! Once we came home he just sat in his litterbox and didn’t move. A couple hours later he started eating and today he’s much better!
For the pain medication, the lady said to give it to him that night before bed, and continue to give for 3 days.
Thank you so much Brookhaven!!!
P. S. This good review is just about the rabbit neutering!!! I’ve noticed a lot of negative reviews about the vet so just letting everyone know that this is just about the RABBIT neutering! I’ve never met the vet at all!

I just wanted to start by saying that my experience wasn’t completely horrible (because of the technicians). But it was a pretty bad nightmare. The technicians were so kind and seemed to help us more than the actual vet. They seemed like they actually enjoyed being there and had a real love for animals. Exactly the kind of people I would want to care for my dog.
The vet that we had was an Asian lady with no expression and no greeting. The first thing she says to us is «does he bite?» and abruptly walks out of the room to get a muzzle without approaching our pup. When she does come in she immediately gives us the muzzle to put on him. Once the muzzle is on she grabs at him in a rough manner. She tells us she’s going to clean his ears but he is never usually in a muzzle and he is terrified. He resists and I feel like a lot of dogs do this when they’re in a strange place with strange people. Mind you, she didn’t try to pet him or let him smell her. She tells my boyfriend to hold him down and our little guy resists even more. He starts frothing at the mouth and panicking. She lectures us on why we don’t discipline our dog and why we spoil him so much. The last time I check she is our VET and our dog has the right to be scared because he doesn’t know what the hell is going on. He gets so terrified that he pees and poops all over the table, which she didn’t even seem to care that our dog was in distress. He resists some more and she yanks at the skin by his neck and yanks on the ear she’s trying to clean with the most angry face on. I don’t believe that any dog should be handled in that manner but our vet explained that they have to resort to that when dogs resist. Which makes me wonder what happens behind closed doors.
The technician who came in to give Bane his shot was so caring and gentle. Our little guy didn’t even feel it when he got his shot. THAT is how a vet should be and she should take some notes from the techs. Our vet didn’t even explain what to do with our dog’s medication. She said to take pills daily. When we talked to the nice lady in the front, she explained that we need to give him ¼ of a pill every OTHER day. I came out in tears because our little one was pretty much tortured by that horrendous vet. Worst experience at the vet we have ever had and I don’t think we will be coming back. The low prices are not worth the well being of our dog and no dog deserves to be treated that way, no matter who you are.

This is a good vet hospital and the Drs are really nice.
The only complaint I have is that even with an appointment there can be a bit of a wait. If you are bringing a pet for the first time make sure you arrive 15min before your appointment time so that you are not waiting too long to be seen. I also suggest stopping by the day before to get the paper work filled at home so that on your appointment day you have everything ready.
I came in today without an appointment and was seen asap!
The hospital seems a bit limited on the services they provide example no X-​rays are taken here etc but despite this prices are GREAT and customer service is amazing. I do recommend this hospital to friends and family.

So. I am two years late.
This review is for the Asian Vet named Dayle Tamura. Yes, I’m adding on to the negative review on that lady. I’m 2 years late, but since I found a new place to go to, I figured I should post my experience here.
When the vet first entered in, there was no hi, no smile, and no greeting. She looks like she hates her job or had a complete shitty day. Sorry, but… I always thought Vets were happy people. I always had the impression that they love animals. She proved me wrong.
My dog is a little aggressive towards stranger that looks dangerous or tries to get too close to him. I didn’t have him when he was growing up so who knows what happened to him before me. Anyways, when she entered in, he immediately looked cautious. Instead of carefully observing his behavior, she immediately grabbed him at the back of the neck. It completely freaked him out. He started to Unilocal so loud it even freaked me out. I’ve never ever heard him make that sound before. Even when he’s making that scary ass loud noise and struggling to get away from her, she continued to try to push him down and pull him around. Oh my god, are you trying to traumatize my dog!!! She clearly doesn’t give a sh! t about animals. And why isn’t she observing his behavior first before grabbing him?! I don’t get it.
She even decided to spend a little time scolding me for not giving him proper training. Woooowwwww. I didn’t come here to be put on judgement trial. Obviously, my dog has behavioral issues and I have intention of trying to fix his issues but instead of making some snide comment, she could have suggested ways to deal with it, give me tips, or even give me a little education why he might be that way. But nope.
First you treat my dog like crap and then you decide to go ahead and try to make me feel bad. Never ever ever coming there again.
So today, 6÷4÷15, I went to another location and THANK GOD I did! The vet there treated my dog way differently! I was so surprised but I am so grateful. When she came in, she had a smile and introduced herself. She stood at one side of the room just watching him for a bit. When she did come over to my dog, she would only touch him if he seemed calm and immediately let go if he started to freak out. Wow. Completely different treatment than the other vet. I was blown away. He still struggled a little when she had to exam him but it was way less intense than last time. He didn’t make that scary Unilocal so thank yoouuuuu. I was in and out so fast. I’m a happy camper.

I arrived on a Saturday 4÷25÷15 which is Brookhaven’s walk-​in day, meaning «no appointments». Which as a pet owner — I’ve always had dogs — I expected and I didn’t mind the 1 hour and 20 min. wait.
My little Pom-​Chi had a fever and my own assumed diagnosis was wrong. She had a completely different medical issue that the Doctor promptly identified and pointed out to me from the physical exam, and along with my description what was happening at home.
This wasn’t my long time vet but I was pleased with being able to find them on Unilocal,their walk-​in fee is posted, open Saturdays, and they were 1mi from my home was the other reason I chose to look into trying them this occasion. My actual vet is 30+ mi. away.
I recommend Brookhaven and this is a good backup emergency or your first-​choice pet care facility. The Veterinarian is female, 25 years experience, there are 3 gentlemen staffers, quiet but quick and courteous in a busy environment. There is ample outside seating under a shady corridor to wait your turn, great! And places to walk your dog to relieve themselves nearby.

Wish I had read the latest reviews, but since this place was always great for our rabbit, we didn’t even think about it until now. Sandy, who always gave us great advice and great treatment, is no longer there. I’m not sure of the name of the vet we saw, but she was the most unsympathetic vet I have ever been too, and had a total lack of compassion. She claimed that our rabbit’s case of snuffles (a common rabbit ailment) was comparable to cancer and the rabbit would die shortly. She then went on to scold us for getting a rabbit from a butcher (my son felt bad for him, and bought him to save him from being someone’s dinner). My wife left the room in tears, and she didn’t even seem to notice.
I will never go to this place again. I miss Sandy an hopefully we can find another vet in Garden Grove who knows how to treat rabbits. Do not take your exotic pet here.

I found a dog left at the dog park for hours and My friend wanted to take it home to take care of it. Wedecided to take it to the vet to get it examined, and We also noticed a ball at his tummy (umbilical hernia).
I was able to schedule an appointment next day, front desk younger than the older lately was very sweet, waited for about 10 minutes. +1
Prices +1
We met the «Asian vet» and she didn’t introduce herself, didn’t approach the dog by at least letting him smell her hand. She immediately just grabbed him and seemed so careless the way she carried him. Of course, the dog was gonna try to defend himself. She immediately slammed him down and labeled him aggressive. How we should take him to the pounds because he is a «street dog,» demanded to put on the measles, and really recommended for us to not keep it.
She left me in the room with my friend to decide. I decided to keep the dog because the day before I had him, he was very kind. I also didn’t like how she treated him especially why would I leave him to the pound. No way, I love dogs.
My friend decided to keep it. When we told her that she seemed very unaccepting and rolled her eyes.
To update– the dog is in door, he is very playful and is very loving! :)

My loving dog lived-​5
Cost-4.5 (not much was explained before dropping off or picking up)
Explanations-​2 (only thing I was told was how many extractions were made, shown the microchip scan, and start antibiotics next day. For going through a surgery, I’d think you’d meet with a tech or a vet and get discharge papers, not just a bill:(
(More to come)
Low price. Safe. So if money is an issue for your loving pup, this is the place for you. But do your own research and ASK lots of questions and get answers! Unlike weak me!
They don’t talk much, I hate being placed on hold (1 – 5 minutes every time).