Behavioral Support Partnership

The services my child has recived from all the therospist at bsp had been awesome, from speech to occupational and behavioural theropy. very nice and helpfull. But even more valuable than that through the parent consults they have shown me how to properly deal with these behaviors. Where are the traditional approach failed the pivotal response training has been a life changer thank you so much to the entire staff

This ABA provider is awful. Very unprofessional and non helpful staff. Parent concerns are not a priority for this company. Be prepared to be brushed off if you have any questions whatsoever. This company makes you jump through hoops just to go on outings with therapists. Therapy is also very repetitive. They do not work on much at all. Scheduling is also a joke. Make ups are impossible to come by and sessions are always cancelled at the last minute and sometimes they don’t even notify the family.

They took us on a long runaround ending up telling us they do not have enough staff to initiate services. We spent a week on phone and mail on pretense that they did. At a very basic level, buyers beware and prepare to hear one thing and expect another.

I have six therapists I’m working with for my toddler’s developmental needs — and I can’t complain about any one them. They’re all diverse in their approach but yield the same consistency that have lent to nothing short of stellar results in just the last three months alone. I find them tremendously accommodating, helpful, and of course highly trained in ABA therapy. My child is also pretty fussy about how he chooses to like and he hasn’t had a single issue with anyone. The parent consults have been equally valuable — I now know more about parenting and I didn’t even know I NEEDED to know anything else. Most importantly perhaps is that they’ve guided me down the right path to getting additional treatment for my toddler, advising me how to navigate through uncharted waters when it comes to his education and development needs. I’m sure my toddler also appreciates all the very cool and stimulating toys I was encouraged to get for him — a recommendation list I no longer question because it’s been a home run every single time.
Special kudos to therapists Javier, Lindsey, Jodi, Christina, Sharon, Mike and Stephanie. You’ve all been incredibly exceptional each step of the way.

This BSP provider is horrible, no wonder they don’t have much clients to rate them yet since they’re on the business. They have very poor knowledge about psychology to treat the kids, they don’t care what the kids’ feelings, they just want to serve more hours for more money. Even the billing process, it is also troublesome for me, the chief officer billing guy doesn’t even know how to generate an invoice with some useful information to help for review later. I had to ask him to add things here and there in the invoices. I think he is the only guy taking care of billing process. There are no way to know what services have been served or any information to lookup for reference if I look back the old invoices. We just switched to a better provider.
So, be careful when you choose this provider to therapy your kids.