Autozone

Worst customer service, rude employees, rude manager, lazy employees when you ask them to look something up for you, just the worst.

I love this autozone location! I’ve been here twice to replace my car battery. Collin helped me last time and he was amazing! I called, came in, he tested my alternator then my battery, sure enough it was dead, bought a new one, he installed it. Boom boom bam and I was out in 15 min. Thanks autozone! Love your customer service!

Kaled A. Really helped me out tonight. My battery died and I called O’Riley who said they could help. So I drove over only to be turned away by a rude staff. Called Autozone and Kaled told me he could help me replace my battery. He was kind and courteous. I appreciate the great customer service.

If your white stay away. They are very racist. Went in to buy a battery. Only language spoke in here way Spanish. Not one person offered to help me. Went to Oreiily auto parts around the corner. They were helpful. I own a auto repair shop in Westminster. Thinking if this is how autozone does business I might have to close my commercial account. I plan on calling corporate office first thing after Memorial Day.

Ask for parts, get the parts, buy the parts.
Didn’t have/​need much interaction with the workers.
As long as they have my part I’m good to go.

employees are not helpful and are actually rude. goodluck if you have any questions or need help. god forbid you ask them a question cause if they do they look at you like jesus dropped from the heavens. horrible service and no courtesy or respect for anyone or anything. ill shop ANYWHERE else.

great location and service! the guy helped me carry the parts to my car and was very friendly

My review is based more on the store, and not the service. Hard to judge service when they go through employees faster then I go through women! lol
Variety — YES!
Price — Reasonable!
Quality — Even the cheaper products are durable!
Warranty’s — Even better!
I like to do basic mechanical work on my cars myself (breaks, tune ups, oil changes, etc) You’d be surprised how cheap it is to purchase these products and do them yourself versus paying someone hundreds of dollars!
Anyway, they have a life time warranty on break pads for as long as you own your car… F*CK YEA! So you only have to buy breaks once! Learn how to do breaks yourself, and you’ll spend an afternoon and $ 30-​$ 40.

I was on my way to the gym close by, but then I was like, what if my car dies? For the past couple of days, my car’s engine was slow to start and I had this feeling my car’s battery was going to give out. It has been about 3.5 years since I last changed my car battery. Also, my car’s battery was corroded with battery acid due to me not cleaning it. more like once in a blue moon, which will also weaken the battery and ruin it. It may even mean the battery won’t be able to recharge itself. There are ways to clean it (googled): baking soda + water, lemon juice, and spray cleaner.
It was a little too late for that because the damage was done. I decided to go to Autozone first before hitting the gym. I’m so happy I did. I parked, went inside, and asked them if they could test my battery’s charge. Their machine was down, so I was going to go to the other location on Nelson St. As soon as I turned my key in my ignition, my car was dead. Completely dead.
So I had to buy a battery… no other choice, but I’m glad I was in front of an Autozone. A nice fellow, David Gonzales, helped me out. I believe he was the manager or perhaps an assistant manager. He was very friendly, knowledgable, and out-​going. He took out my old battery (mind you it took forever with all that corrosion) and installed my new battery. I am a happy camper.
My car is running great and my battery came with a 3 YR warranty. Here’s hoping it won’t die right after the warranty expires, but if it does, I know where to come to.

These people have no clue.

Getting the vehicle ready for a road trip on a holiday weekend to Las Vegas — Autozone has become my go to guy, if Autozone were a person that is.
First WOW moment for me is when I call the location at Newhall and Westminster. I ask if there’s a part in stock and he lets me know that they don’t have it but where to go for it. He gives me the part number and lets me know how many their systems shows is in inventory at the other location.
Fast forward to this location:
Though one of their staff didn’t come out help switch out the burnt our tail light, while I was taking apart all that you have to, to change out one little old bulb, the staff was carrying things out for other customers to their cars. That’s service.
The only gripe I have about this place is the parking. Shared with some other popular businesses, and the fact that’s coming in on one way lanes, makes it tricky to maneuver around — made even more difficult because of the fireworks booth that took up parking spaces and brought lots of foot traffic in the parking lot.

Briefly, I needed a new battery in my car when it died while at the store. I was able to get a jump and go over to Autozone for new battery. The price are as you would expect.
The 5 stars come from one of the staff actually helping me replace the terminal post after it snapped off while installing the battery. Service went way above and beyond.