A plus Recycling

Never coming here again! Why advertise open till 6pm when I show up at 4:30pm and it’s already closed.

Says they’re open til 6, but we showed up at 5 and they wouldn’t take our stuff. Guys weren’t rude but posted times are not true. That said, they did refer us to a place on Westminster just East of Harbor that is open til 6 so they get a star for that.

They are located on the same grounds as Dalat market.
A lesson the employee here needs to learn is if a customer is scolded for asking for a service you provide, made uncomfortable by feeling like you are doing them a favor and threatened with the «we reserve the right to refuse service» sign despite a reasonable request, it ruins their day. So if you like to be yelled at, rushed and belittled for asking for help, come here.
I came by on November 7^th around 12pm. (I hope the owner reads this. There were two men working. The younger one was fine but the older one was so rude I will never return and encourage others never to come here). At that time I was the only customer in line.
I asked the older employee to both count and weigh the items I had. With bottles weighing different amounts, sometimes one way of measuring (either counting or weighing) will give you more money. He insisted the amount is «the same» when, in fact, there was over a $ 1 difference (which is why I asked him to weigh the items too). It took about 20 seconds to count and less then 5 seconds to weigh. He was just being lazy.
So he scolds me *repeatedly* saying I don’t know what you want (even though I made clear I needed him to help me compare weight vs. count) and that I was wasting his time and he doesn’t have the time to both count and weigh even though IT IS HIS JOB! I couldn’t believe how he was speaking to me especially since I have the right, under CA law, to decide how I want my items measured. It’s not like I have a certified scale at home to weigh recycling and I’m not about to guess.
He even threatened me with the «we reserve the right to refuse service» sign after I spoke up and called him out for scolding me. It is his loss because, you know, customers are kind of critical for business. I am so disappointed with his lack of customer service. I come from a family of business owners and I would have fired him for that behavior because customers like me, with so many options, won’t give you a second chance after being treated so poorly for something that wasn’t their fault. And we will tell everyone how we were treated so he cost his employer not just my business but that of everyone I know.
There are numerous other recycling centers in the area (behind El Super on Harbor and behind Food 4 Less on Katella) that are much friendlier, more helpful and more patient that I hope you will consider. I go to both regularly and have always been treated well.