1040 US Tax Center

Really need to read this one… Been going to Mr. Lee for many years,(over 8yrs) always so helpful, nice, and proffesional, recomended by my ex, always did a great job, never paid the IRS. Had an appointment I get a call saying he can’t see me this year, no reason, just because like any other business they have the right to refuse service to anyone,? Well what that really comes down to is that my ex still goes to him, I claimed our son before she did last year and I bet he got in trouble for that, he knew it, and it came back to him. What other reason? I don’t know. You would think he would have the decency to at least call you after being a client for so many years, after all, services were not free. And like everyone else His daughter is very Rude, lost another client, I am sure it won’t make a hole in their pocket.

Never disappointed here. My wallet gets fatter! One of my favorite times of the year! ALL my family and friends get maximum returns! Mike and his staff are knowledgable and straight forward. No bs here. They don’t do anything to put you at risk for an audit. They are good at what they do. Mike Lee is an EA with 35 years under his belt. He taught his staff over the the years. Today I have seen people complain in the waiting room with a frown and then finish their appointment with a big jolly smile. All the regulars know to lock in an appointment a year in advance and we always expect to wait. (Doesn’t bother me because they play movies and we always get a bite to eat in the mean time) I wouldn’t want to go to a place with «no wait» I have no doubt and trust everyone in this office.
Note for those who can’t get an appointment with Mike Lee: A few of my friends told me they got an appointment with «little mike» and they said he’s really good! Good luck!

First time here. I was greeted at the front desk by Jennifer and Katryna both were extremely informative. The wait was a tad bit long but the front desk prepares everything and the actual appointment was quick. They have other associates there so if u don’t want to wait you have the option of seeing another preparer. I opted to wait for Mike. Everyone was so helpful. Small mom and pop shop but busy like a large Corporation. Recommended to make appointments a year in advance for returning clients.

Been a loyal customer here and love the service. The wait is worth it. Jennifer was very helpful and the entire staff handle the busy rush very efficiently. Will definitely come back.

First and foremost — working with Mr. Lee was great. He is very knowledgable and builds trust immediately. However, they are running a family business where his children are managing things for him. Unfortunately, his children are not as concerned with the reputation of his «35 years of experience» than he is. Specifically Jennifer and Mai Lynn are very rude. I treat people with respect having years of customer service, never spoke rude to these folks and followed through on everything we agreed upon. However, the backend communication between the family members is poor. I communicated instructions to one family member and she failed to communicate that to others resulting in a discrepancy that took over a week to fix and ended up as a huge (unprofessional) phone argument between me and Mai Lynn. Overall, as long as these folks have your money they are happy. However, their professionalism under pressure is not good. I guess that’s the breaks of dealing with a private business.
Once again, to reiterate, I was pleased with Mr. Lee and his efficiency and my taxes. I was very unsatisfied with the customer service.

Mike Lee is magic! Don’t leave money in the table. See Mike Lee! Have been going for years. Usually a long wait but worth it! Simple process for the taxpayer. Friendly helpful staff. And Mike Lee is the best!

Been going here for year but they have been going way down hill. You can’t even see mr Lee anymore. Hired tons of new people very shady with deductions. So rude now when I call. Lost a client!

Mr. Lee is the man, not only is he very detailed with the break down of your taxes, he is a friendly man. He made feel very comfortable throughout the whole process and he answered every question I had. Book him early!!!

Had them do my taxes. It went ok, but I didn’t like their attitude with me. I may still use them for my taxes, but I’m hoping that they will have a better attitude. I’m going to give them the benefit of the doubt and say that they were having a bad day.

I was recommended to come here by a friend. I called in February and the only date open was in April for Mike. I took it hoping it will be worth it doing my taxes so late.
I came in for my 730 pm appointment and was out by 815pm. I did schedule an appt with Mike Lee since my friend told me to go see him. However when I told them I had an appt I was seen with Steven. Still good enough for me. I paid $ 165 for them to do my taxes, I say worth the wait then!
However, they were pretty unorganized when signing in though. No one was in the front and there’s no instruction on telling you what to do. There was a clipboard with names but nothing that says you made an appt or not. But I was lucky to get someone to guide me and he took my information and he was the one that did my taxes for me at the end. Even though it wasn’t who I made my appt for.

Had such an amazing experience here. People were incredibly friendly, service was fast and efficient, will definitely come back next year and recommend this place to friends!

I recommend this place been coming here for years my husband and I and feel like family here .lol not really but I trust them and people are friendly

Just did my taxes here and Im blown away by how Mike Lee spoke to me. Very rude and I will bring my business else where. Any accountant can punch in numbers and get the same out come if they know what they are doing but customer service is what bring the customer back! I ask him a simple question and he flip out, saying hes the expert and know what is best. Im paying $ 200+ for his service at least he can explain to me whats what. This will be the first and last time I come to him. Was refer to him from a friend but it was a mistake. I dont like to be negative but this guy just piss me off.

Great service, slow wait

Used him for a couple years. Saved me a lot of money. The office is pretty junky but you are not there long. I did wait, but once I’m out of there, I’m done. Doing my own taxes is frustrating, time consuming, stressful and i never get back much. So the wait if worth it.
Reading other reviews it is important to be not married, have no children, hold a steady full-​time job. This is exactly me. I can’t say if it matters or not. I just know what I’ve experienced.

This place was rated high by two of my friends, so I gave in and made the appointment. It took me nearly one month and finally went this past Saturday.
My friends both told me that regardless of your appointment, the wait would be 1 hour. Yes indeed the wait was more than an hour.
Everyone was going inside the room to meet with Mike and when they called my name, I got a female and she was blatantly explaining my taxes in the front of the reception area. I’m really glad that all the other 8 people could hear what I was getting.
Talk about lack of privacy! Then to charge me $ 160…
What a rip off! What a joke!
Terrible experience… Will not be coming back. From what I hear, a lot of people have been audited as well. If you want people to hear how much you owe/​or how much you will be receiving, please go here.
Never felt so violated

Here’s what it boils down to:
If you’re not married, have no children, hold a steady full-​time job, were not unemployed (and in effect, didn’t receive EDD), and have a 0 or 1 declared on your W4, you’re definitely at the right place to file taxes. If this applies to you and you habitually Unilocal,you’ll give this place a good review.
Potentially, if any of these things are not true, you won’t get the optimal results from their services. If this applies to you and you habitually Unilocal,you’ll give this place a bad review.
I personally do not claim to be an expert at taxes. In fact, I’m probably one of the least informed among those around me. But what I do know is that my situation allows me to get a refund each year, and I trust them to do it the right way, regardless of whether I get a refund or end up owing.
In general though, they usually get you much better results than most other places. And if not, then the reasons are more than likely a setback based on the client, not the inability of the service. Dealing with taxes can potentially be extremely confusing and frustrating for many, but that’s usually not the fault of these tax people.
If you pay attention to other reviews for this place, the trend seems to suggest that the positive reviews for this place are from people who get a giant refund, the negative reviews for this place are from people who end up owing money and blame it on the service instead of themselves, and there’s a typical sentiment across the spectrum that there’s too long of a wait. My personal opinion (as someone who has come here for at least 5 years straight), is that the long wait is a direct result of their appointments being completely booked from a variety of reasons, more than likely from return customers who were predominantly satisfied with their choice to see them. And when any of them have a more extensive and complicated tax situation, that usually pushes the following schedule of appointments back later and later.
Some of you who had a negative experience will always find damning reasons to look elsewhere and sway others to do the same. But as for the rest of us, we confidently recommend this place to others. If there are moments that you fear are too good to be true, my response is that I personally haven’t had any issues with improper tax preparation. Same applies for those who have returned to them for the past 25 years. And if you disagree, just check yourself.

I made an appt for right in the middle of the day hoping I wouldn’t have to wait long. I came in an hour early but still ended up waiting for 2.5 hrs. Finally after the longest wait ever, I went in and 5 minutes and 50 bucks later, I was out the door.
He definitely knows how to work the system to get you money back but the wait is awful.

I have been going to Mike Lee the last 4 years, paid $ 140 USD each time. I have thought he was good because he would always play scare tactics with tax input. If you have just regular taxes, then it’s fine. But IF you have some slight changes out of the ordinary, this is NOT the guy. He cost me thousands of dollars.
In April 2012, when we ask him a single question, yes, a single question and we asked politely, very politely, he got an issue with it and started getting mad.
So, Now is 2013, I wanted to go with a different guy, but I’m just lazy to find another person, so today I called the office. The receptionist answered that all is booked. I did not know if she meant this week or not, so I asked «How about next Wednesday», and immediately, she jumped «What did I just say ?», «What did I just say?» twice, so, I kindly drop the F word to her twice.
Imagine if there is an audit, Mike Lee and his office will conveniently disown your tax returns, I have NO DOUBTS about that.
They will treat you and scare you with taxes to get your money, but if you need help, they will DISOWN your return, it’s their personality.
My friend who referred me to Mike Lee 4 years ago has now switched to doing it himself and had the same issue with this office.
Totally rude, and totally unprofessional.

I had my taxes prepared by Michael Lee last year. Paid about $ 300 for his services, he inputted some bs numbers in his computer, 15 minutes later voila, my taxes were completed and I owed a handsome sum to the IRS. I had realized gains/​losses, the guy didn’t even look at my broker statements for the cost basis. I find that really lazy but I was just relieved it was done!
Anyway, fast forward about a year later, I had just received all my tax docs and proceeded to make an appointment with his office out of desperation since I will be going overseas soon. I had the misfortune of dealing with his daughter to set up an appointment, I guess she’s his receptionist. I’d rather not get into it, but she was extremely rude. Her name is Mylinh, when I asked her why she was being so rude, she said she’s Mr. Lee’s daughter. Enough said. Needless to say I am taking my business elsewhere. And be prepared when you have to ask them for guidance and support in the event you are audited, god help you. They will take your money, but don’t expect them to treat you with a modicum of respect. Really nasty people. STAY AWAY.