Brilliant Services

RUN! I purchased a Groupon for 3 hrs cleaning for a 2 bedroom, 1 bath EMPTY apartment I have already moved out of (which doesn’t include carpets which was fine anyway). First, they advise that it will take longer than the 3 hours cleaning and it will be about 100 bucks more to cover everything. When I meet with the apartment folks the next week they found half the blinds had not been dusted, some shelves not dusted, and the oven not cleaned. I immediately call Brilliant and advise them of the findings and ask them to consider the circumstances of me not living there and to consider sending someone out to finish the job. (the apartment insists that its cleaned by «professionals» or I would just finish it myself). The very professional lady on the phone advises she will need to speak to owner/​manager and call me the next day.
FFWD to the next day and they say that because it is outside of 24 hours since the «cleaning» they will not honor it. Also tell me they did as much as they could in the time that was paid for. I guess calling me on cleaning day advising me they’d run out of time was too much to ask. Why bother cleaning some of the blinds but not the others? I hope they use my money for some customer service classes. I will be blowing up the internet with this. Bet that.

Very professional, good service. Brilliant services does a great job. I had a small beef with the work that was done and after I called, they were out the next day to right the wrong, at no additional cost.
I can believe that sometimes things are overlooked, and I know it’s hard to come by reliable and good hard working house cleaners. I’m very surprised at Callie’s experience. I suspect that if she had called, they would have worked things out with her and done the work she wanted at their own expense.
I highly recommend Brilliant Services.

This place is terrible! They over promise and under deliver. Believe me when I say take your money to a professional that actually SPECIALIZES in whatever services you are needing. I cannot stress enough that they are no more than a jack of all trades, but a master at none.
We just bought a house here and hired brilliant services to do numerous projects throughout the home from move-​in cleaning, to outdoor pressure washing/​window washing, shower grouting/​acid washing, and more. Every single thing they came out to do was half-​assed. No attention to detail, no quality control, lazy and inattentive are the words I would use to describe the workmanship done.
It is beyond difficult to get a supervisor/​superintendent to call you back with your questions or concerns.
The saddest part is I conveyed my expectation levels and fears to the men in charge numerous times, and all they did was over promise and under deliver. This company is an utter waste of money!
This has been a miserable experience.

We contracted with Brilliant Services for a year to get bi-​weekly house cleaning at a reasonable price. These folks are outstanding! Great work, easy to work with, and flexible scheduling for a crazy-​cheap price. Hire ‘em!

I am a local realtor and use Brilliant Services for my remodel needs. They can do anything from clean a gutter, to fix a window to rebuild an entire house. They remodeled my personal home last year and did an amazing job! Give them a try!

Very professional at a wide variety of services for your home. From cleaning to remodeling reliable service you can trust.