Regal Cinemas Waugh Chapel 12 & IMAX

I don’t love the seats, but I love the patrons, the staff, the popcorn and the charm of it all. And of course, the film selections. Wonderful.

Wow. I can’t believe that after paying all that money to watch a movie I have to miss the first ten minutes standing in line at their understaffed, incompetent concession stand. ONE register open? Then a manager tries to open a second register and it takes him a good 5 minutes. To make matters worse, I get to my seat and realize my order is incomplete. Get your act together guys. The actual theaters are nice but the concession stand makes me want to go elsewhere.

What? Old school seating. What a disappointment, otherwise the theater is just fine. Not to sound bougie, but I love the comfy recliners; movies are not the same without them.

Saw Star Wars 7 3D imax. It was a great movie and a great theater experience as well. I am not a fan of movie theaters. It is boring sitting there waiting for movies to begin. This theater shows plenty of ads and previews to keep you occupied and they are loud enough to drown out the sounds of popcorn munching and candy wrapper opening.
Theater was clean and on during a sold out showing there were still seats available so they don’t overcrowd.
3D effects were superb.
Some healthy snack options and heathy drink options make it 5 star!

Movie theater and bathrooms are always clean. Trying to find a parking space sucks and the concession stand lines are very long at times. I recommend going during the week instead of the weekend if you are not a crowd person. Love the rocking seats, but wish the arms raised up. Overall good experience everytime I go.

Watching film is one of my favorite things things to do in my free time and Regal has become my go to place to make that happen. They have a wide variety of food options… that of course, aren’t cheap at all. But, it’s always good to have more options nachos and popcorn.
They offer stadium seating and also IMAX which is a plus. The IMAX prices are around $ 18…even for matinée. They do offer military and student discounts though. They also have a loyalty program where you can earn free food and tickets when you spend a certain amount of money.
In terms of the establishment, it’s well maintained and doesn’t get too crowded on weekends. Just like most theatres, there is a large influx of teenagers during the weekends. Never had any problems when they come. Overall, great theatre!

This place has gone downhill. They actually tried to check my wristlet that’s not even big enough to hold my phone… last I checked this isn’t a shady club in the city. Also I noticed she only checked certain folks with tan skin. Drinks and food decent… but other than that I wouldn’t recommend this place. The theater wasn’t even swept so we had to try and avoid the popcorn on the floor. Not good.

The theatre is fine; but what is it with the people that go to the movies here? Rudest people EVER!!! Talk throughout every movie I’ve seen here. Is it a Maryland thing? Rudeness?! Uugghh

This movie theater is well maintained and even though there is a younger clientele that frequent, they’re civilized and don’t disrupt the movie by acting like hellions. The price here can be a bit more than at some of your neighboring theaters but it’s the perfect set up for date night. All within walking distance you’ll find frozen yogurt, a petite candy shop, cell phone retailers and a host of many eateries that promote sidewalk dining. Plenty of options to choose from before or after your movie.
Today, they were doing bag checks. With all the random acts of violence occurring at movie theaters around the country it’s for our own protection. While viewing the movie, I did see a security person making his rounds to make sure there were no disturbances.
No unpleasant carpet smells here and the exit signs are well lit and you’ll even see the manager greeting patrons as he/​she takes tickets directing you to your respective theater. I think there will always be a line at the concession so bring your patience. Sign up for a Regal card and show it when you purchase tickets or snacks to earn rewards. Unlike AMC this card is free to obtain.
If your time allows, pick up your tickets early and go have a bite to eat. This will help you avoid long lines and support you being parked without rushing. Military discounts and matinée prices are offered but no «promo day» where all movies are one price. Maybe they’ll reconsider it for implementation later. I know it’d make me frequent this theater more.

Not much to rave or complain about here. This theater offers IMAX 3D, so we spend the extra money for that experience for movies shown in IMAX 3D. The popcorn is usually pretty yummy, they have a nice assortment of snacks and treats, the theater is pretty clean, and the seats are comfy. My only complaint is that the women’s restroom always smells strongly of urine, no matter how clean it looks.

Every now and then we like to switch up on theater’s and go somewhere where parking is a little less challenging. When I speak of the big race that would be my favorite theater Arundel mills movies. Although sometimes I am up for the challenge. I just wasn’t feeling the race tonight. On the weekends is the biggest challenge lol. Besides that it still is my favorite theater. I don’t know what to say about there concession line here because it was crazy long. Luckily I had just eaten because l probably would have missed half my movie fooling with that line. Even the restroom line before entering the movie was crazy. I said forget this I will hold it smh! I’m not sure how many stalls they have but apparently it’s not enough. Didn’t wait around to find out l had a movie to see and Tom Cruise was waiting. We went to see Mission Impossible –Rogue Nation. Omg That was a very good movie very action packed. I have never seen any of Tom Cruise prior MI movies but that didn’t even matter. It was never a dull moment. It actually was a long movie. 2hrs and 12 mins. To be exact so between intermission and the movie itself be prepared to be in the theater for awhile. The seating was ok. We had to sit at the section when you first enter the theater which was only seated for two people. I thought that was pretty cool because it was just the Two of us even though I normally would not sit so close. That movie was packed and we got there twenty minutes before show time. I would definitely return again though. Especially when I’m not feeling the parking issue of Arundel mills because the parking spaces here are plentiful with a very huge shopping center. So I will see you at the movies :)

Now I’ve been to many theaters, in many cities, but Waugh Chapel 12 is by far the best one appearance wise. Went to see Jurassic Park over the weekend, and although there was a long line created to get into this particular movie, it was so worth it. Once we entered the Imax theater I was blown away at the sheer size of the room. There were no bad seats the entire stadium style theater was perfect from every angle, and the seats — really comfortable. I was pleasantly surprised that with just about every seat filled there was no talking through the movie — thank you everyone who was at the 4:15 showing on Sunday! My only issue is with the cost. Since when did it cost $ 58 for 3 people to see any movie on any planet? But oh well guess that’s the cost of entertainment nowadays (sigh). Still a nice theater, and I will return if in the area again.

Went to go see poltergeist today the theater was pretty comfortable nice big screen but snacks was a bit pricy had a good time

This is the only movie theater we’ll go to now.
If you go to an early showing on a weekday it is always calm, quiet, and clean. We haven’t had any bad experiences here, and with the Waugh Chapel location you can get a drink, dinner, dessert, whatever, if you want to do so before or after catching a flick.

Let me start with the good. Popcorn is good, drinks always cold with sturdy plastic cups, free refills on both (as if anyone ever eats 2 large popcorn). and the seats slightly recline, aisles are wide enough to not get up for most people. Cupholders actually fit the drinks sold at the theater, which is rare. The bathrooms usually kept tidy and without a line. The picture and sound is top notch, although slightly out of focus, every screen is brighter and larger than most. Plenty of handicap seating which is probably overkill but sends the right message.
For the bad first is price. $ 19.35 for 1 matinée 3pm movie ticket on a movie that’s been out 3 weeks, + large popcorn $ 7.99 + large soda $ 5.89 = $ 33.23 single person is the highest price I’ve paid in any theater in any country. (Higher than amusement parks) And they wonder why people pirate movies and ticket sales are down. Even regal points card won’t give you credit for spending more than $ 20 per person per day, so you don’t get loyalty points for your money either. Second bad thing would be the confusing kiosks. You are better off just waiting in line for a cashier. Somedays the kiosks accept your loyalty card, and not the loyalty points, sometimes they say the theater is full when it’s not, sometimes they take credit, sometimes they don’t tell you it’s down till the end. If you have a barcode for free ticket ⁵⁰⁄₅₀ chance if it’ll be accepted that day. (Oh and a free movie isn’t worth a free movie, so a «free movie» still costs you $ 8.60,)Save yourself stress and just go to a cashier.

I came to the theatre a bit late to meet up with my friend and watch a movie for her birthday. She came to meet me at the door when the manager said I wasn’t allowed in and raised his voice at my friend, saying he would lock her out.
There is going the extra mile, then there is not even meeting standard.
I’m sorry Waugh Chapel Regal but you DON’T even meet the standard, you are actually below standard.
I hope corporate takes a look at there poor service. I will not return to any regal theatre, especially this one. I see how well Regal watches there leadership.
Terrible customer service.

Quite a nice theater complex.
The parking is plentiful or at least it was when we came here on Halloween to see Gone Girl (the movie is not recommended). There was a line at the box office but when I went inside to use the self serve ticket kiosks there were plenty and they were quick and easy to use. I don’t know why more people don’t use them. I had the tickets in my hand and when I went to get the Missus she was still 10 back in line.
Proceeding to the concession stand… tons of stuff. The Missus sometimes gets a little overwhelmed by too many choices (and, by the way, we had just eaten dinner at The Bonefish Grill) so she opted for a one of those slushy things.
The movie theater itself was spacious and the seating was comfortable. The screen was huge enough for the «movie theater experience» and the sound system rocked.
Best of all the rest rooms were clean and the staff was friendly and helpful.
I’d go to movies here anytime. It’s a great experience.

Very clean theater. I love the rocking seats. It seemed as though each seat in the house was a good seat. The seats were so comfortable that I almost fell asleep during the movie.
I will definitely go back to this location.

I’m pretty impressed with this theater. Granted, the box office only had one person working in the middle of the day on a busy Saturday, but other than that, it was easy peasy to purchase a ticket. Just in case you don’t want to wait, automated ticket machines are inside as you enter. Plenty of show times are available, especially movies that are just released. A room is reserved for children that have birthday parties as well.
Very clean, new feel, comfy rocking chairs, huge screens and an awesome sound system. I didn’t realize the theater was as big as it is because it doesn’t look that big from the outside. I can’t speak on the concession stand because I never purchase anything to eat while at a movie theater, but it always seems to be long lines that move quickly. The parking lot usually looks packed, but I’ve never experienced a crowd inside. I see that most people are now bypassing the Regal theater in Bowie to come to this one. Looks like another business in Prince George’s County has taken a hit from the newer businesses in Anne Arundel County.

Have seen many new movies at this Theater and have had a great experience every time. The food is good. The soda’s are good and I haven’t received stale popcorn yet.
Purchasing tickets on Fandango or at the Credit Card machines in the main lobby; easy peasy, quick and easy.