Washington Endocrinology

My first two annual visits to Dr. Jaurbe went fine, although their phone system is cumbersome and time consuming to wade through. Recently I was asked to get some lab work done, which I did, and afterward was told I needed to see the Dr. to discuss the results. However, I was also told that Dr. Juarbe did not have any available appointments for 4 months. This seems like very poor patient care, and completely unacceptable. Some appointment slots should be reserved for current patients needing urgent visits. I have since switched physicians.

Ok, this is my last set of remarks because I don’t want to waste more time on this. I have no idea where you were calling Jose when you say you were hung up on but it wasn’t my home. It’s only me and my wife at our home and she wouldn’t be hanging up the phone as you say. I don’t recall receiving any emails from you either. I understand that you want to save face for the practice but I’m not willing to sit back and watch you fabricate scenarios that simply aren’t true.

After my first visit with Dr. Chidakel, I was charged an additional $ 180.00 for a ‘Prolonged Visit’ even though the doctor spent no more than a couple of minutes with me to tell me he was not sure what the problem was and ordered some tests. This was on top of the higher ‘New Patient’ visit fee level, which is understandable. I spoke with billing and with Dr. Juarbe, who basically explained to me that this was their standard billing practice since they had to input my medical history and medications (which was not much). I find their billing practices to be unethical and appalling. I would not recommend. They are trying to squeeze every dollar out of your insurance and you with extra and unnecessary charges.

So I just left this office in TEARS. Worst Doctors visit I had in my life (and I have more than one condition and have seen a lot of doctors both in the US and in my native country). Dr. Juarbe has no bedside manners. I asked the doctor for any alternative methods of testing, got a harsh «NO!». After I asked what is going to happen if I stop medication, the response was «you’ll die». Seriously? Can you even say that to your patient? Especially a young mother who just had a kid 3 months ago?(the doctor was well aware of that). Now to add to my thyroid problems I might have to deal with postpartum depression thanks to this doctor. And do I have to mention that I was seen 55 minutes after my appointment time? Avoid at all costs. I’m sure there are nicer doctors out there and I will start searching right now.

I have seen 3 Endocrinologists within the Gaithersburg area. This office and Dr. Chidakel are above and beyond the best out of all 3. The office staff are always pleasant and helpful. Of course I’m a busy person and hate sitting in the waiting room for an appointment. This has never been an issue with this office. The wait time has always been less than 15 min. Dr. Chidakel is warm and caring. He asks questions without judgment. I truly feel that I am in good hands with him. I would recommend this office to anyone in need of an endocrinologist. They are simply the best in the area.

The Washington Endocrinology Office is HANDS DOWN the best doctors office in the entire Montgomery County area (not to mention one of the most beautiful). I doubt there is another practice who’s entire team exhibits more tact, professionalism, compassion and skill than the employees at Washington Endocrinology. Dr. Juarbe takes the time to get to know his patients. He makes sure you fully understand the information discussed and /​or treatment received during your visit. He listens to you, makes sure to answer all your questions and addresses all of your concerns. I have never had a Doctor before who made it seem I was his ONLY patient!
I love that the office offers early morning appointments!
Keep up the good work!