Smart TV Installers LLC

Great experience. Filled out the online form and got a quick e-​mail back, and then called to ask some specific questions and the next day Samson showed up when he said he would and expertly set up my tv and soundstand, hiding the wires in the wall. Easy, well done, a fair price, knowledgeable guy, highly recommended!

Totally unreliable! Do NOT use! Sam no showed today after promising to come. When we scheduled I told him I would cancel appointment w/​Best Buy installation (which I did!) & use him instead due to better pricing & good reviews. At the time of today’s appointment his voicemail was full, & he didn’t answer my calls or texts. He has left me in a bind.
UNPROFESSIONAL!!!
Just read 2014 review where he dropped plasma tv & didn’t pay for it, wanted customer to buy used tv. Full of BS!

I recently moved from Sandy Springs to EAV.
I contacted Smart Tv, to to help move the tv’s they had previously installed to the new place.
Franco stopped by with his crew took down the Tv’s and mounts, and reinstalled them at our new house. We never missed a second of tv thanks to them. Thanks again!

Smart TV Installers did a phenomenal job at mounting our TV. Sam came out this past Sunday and worked diligently to put together a mount I had recently purchased from Amazon, mount a new Vizio 65″ inch 4K TV to our wall, hide all of the wiring inside of the wall and also mount a Vizio Soundbar with surround sound. It turned out great and we couldn’t be happier with Sam’s service and professionalism.

Sam is more creative and skilled than any other big-​box installer I’ve used in the past. His solution for our over-​fireplace installation was minimally invasive and professional. We will definitely use him again for our home theater installation.

After my mom and I were unsuccessful mounting my living room TV I called and spoke to Sam. He was able to come out the same day. He did a great job of mounting two TV’s at a very affordable rate. He also was able to conceal my cable box, and hide all the exposed wires. I am very pleased with rhe job that was done and will recommend Sam to all my friends.

Having moved from Anne Arundel County to Montgomery County, and being forced by circumstances to shift from Comcast to FIOS, you better believe I needed help with a full surround sound setup.
Sam is the Man! He was delayed by a long appointment and weather, but came at night anyway, and worked until he was finished installing my HDTV and surround sound system, including setting up towers for the speakers, running wiring, etc.
He was pleasant, efficient, and very professional, and the charge for the work he did was very reasonable. About a month after he installed my system, I had a problem getting audio, and Sam came out right away and fixed the problem promptly, again with a great attitude.
In a time where service industries of all kinds are just performing abysmally, I can honestly say Samson and Smart TV are a complete pleasure to work with, and I will not hesitate to recommend Smart TV to anyone and everyone who needs high quality, expert assistance with their audio-​visual needs — you cannot go wrong with Smart TV.

After a terrific experience with a 75 inch TV install, we called Sam back to run an internet line to a computer that Verizon said they could not wire without ripping our walls apart in our living room and basement. Sam came on time and finished the job in a couple of hours, with no damage to the walls at all. Terrific experience!

Sam is the man! He could not have been a nicer guy and did a wonderful, really professional job hanging my TV. He really took the time to make sure that it was perfect and exactly what I wanted. It was a big TV, and what I thought would be a tough job, but he made it look easy. And it looks great. And this was by far the best price I could find in the DC area.
But what really set him apart — when it turned out I didn’t have all the cords I needed, he had them in his truck and passed them along at cost. I really can’t recommend him enough.

We’ve all been there: burned by Best Buy. I’ve owned my flat screen TV for years, but as a renter I didn’t want to bother with hanging it on my brick wall.
When I moved, my mother recommended I get the Geek Squad to install it, and I have already documented that terrible experience.
Smart TV redeemed my faith in this industry. When I called Samson, it took just moments to set up an installation time the same week– and he was on time. He had all of the equipment he needed, including the mount itself and some extra HDMI cords. He was thorough and quick, even though my wall proved difficult to mount because the space between walls was too narrow– he sawed down the nails so they’d fit and helped me adjust to the television to the optimal height.
I highly recommend this company to all my friends for their entertainment needs.

The process started out okay due to the pricing being very competitive and his willingness to come give a home estimate before doing the work. It ended in a complete disaster. While installing a plasma TV, Sam dropped it. He then proceeded to stay he did not drop it hard and it will be fine, even though we hurt the bang throughout the house. Once he turned it on it was in fact broken. His solution was to buy us a used TV of the same year and model. Unfortunately we felt that was unacceptable because we did not want to inherit someone else’s problems. After we purchased a brand new TV for him to install and advised him he should discount his price accordingly, he stated his insurance would have provided a warranty on the used TV. This all after we spent $ 1100 on a new tv. Further he then attempted to not discount but increase his price even after the extra cost, stress and unprofessionalism we experienced due to his complete negligence. The job he gave the original estimate was the same job he came to do, so the price fluctuation was offensive and inappropriate. He was further annoyed that when he arrived to do the installation the following day, we were running a little behind with the TV because the store was sold out. We had to go to another store. Instead of getting started and doing the prep work and being gracious due to our inconvenience he was impatient. We attempted to remain kind and courteous but in the end and after payment, which is more than he deserved, we asked him to leave our home. It was an EXTREMELY unpleasant transaction. I cannot recall this type of experience EVER. just horrible and very disappointing. At first he seems to be very pleasant and informed. As I told him when he left, he needs to do better. We ended up paying far more than we would have if we hired someone a bit more expensive that was able to do a seemless job or if an error occurred to handle it responsibly and with dignity.

Carla and the Smart TV Team (Germin, Craig Olson, Jose Flores-​Chaves) were very professional. They always arrived on time and dealt with a tight time crunch and a less than cooperative property management team. Smart TV was flexible and worked with us to reassure that we were receiving the best product and service at the best value. They went above and beyond! We’re thrilled to be Direct TV clients, thanks to Smart TV!

We called on a Saturday afternoon after realizing there was no way we were going to be able to install 2 flat screen TVs ourselves. We got Sam, the owner, and he was able to come out a few hours later to do the install. He did a great job cleaning up after himself and working with the existing mounts we had. He quoted us a great price that was on par or cheaper than many of the other locations that we found online and weren’t going to be able to come out until later in the week. Overall a really great job and we were happy we found Smart TV Installers LLC to handle our TV installs.