Piss poor customer service. If you’re going to be rude, at least do it with a smile. Will not be returning.
Andrea T.
Classificação do local: 2 Montgomery Village, MD
There are worse places to shop but this one is up there. If you have an exchange or return, you might as well not stand in line because they will help others behind you and make you wait even longer or worse, wait for the manager. That’s if he ever comes out of the stock room or gets off his cell phone. I had to wait for one of the managers to get off his cell phone on a personal call while standing on a ladder in order to ask for help reaching the top shelf. Not only will they ignore you, but they avoid eye contact until you stalk them down for help! This place is usually pretty empty except for a family or two. Just go to the one in Lakeforest right across the street and save yourself some wasted time standing around for service. You’ll be much better off and still get a great BOGO deal!