I’ve been using Merry Maids since 1994 and can’t say enough wonderful things about them! I have always had great teams cleaning my home(currently Eldemira and Blanca) and they are professional and thorough. In all the years I’ve only had two items broken and both times the team left me a note and the situation was corrected without any hassle. I always felt completely comfortable that my house and contents were in great hands. I appreciated how the team would be careful in how they cleaned my wood floors and ceramic stove top. When I asked for things to be handled a certain way, the response was immediate. The office staff is top notch and always very responsive. I am leaving the area next week and I will miss this group of people very much. I have so much respect for the company that one of the first things I did was to see if there was Merry Maids franchise near my new home and am thrilled that there is. The office manager even made contact with the owner and let them know I would be contacting them. Merry Maids is a great organization. You can trust that your home — your most precious possession — is in great hands with them.
Lynne L.
Classificação do local: 5 Potomac, MD
I’m updating my Merry Maids review because I’m still using them! They continue to be a pleasure to work with! The staff on the phone are excellent, reliable, and they are flexible with my kooky work schedule! My main team. Albertina and Yanira… are outstanding!!! They are so sweet to my cats that my cats follow them around! I feel like they are family… They treat my home as if it was there own and they clean so well! Even when I’ve changed my service date and get a different team, I’m still totally satisfied. Their cleaners are professional, well trained, and don’t stay any longer than necessary(very efficient!). I’m completely satisfied!
D E.
Classificação do local: 2 Gaithersburg, MD
I did not get very good service from them. They clean things right, but I was not warned beforehand they would not clean the walls. This was a disappointment since I was counting on them cleaning the walls. Then, they also refused to clean the balcony, that only needed a quick wash, pretexting that for some reason they could not or were not able to put water on the balcony to clean it(??). At that point, the language was clearly an issue as well for a good understanding between the maids and myself. I was overall disappointed and felt I was not provided a service that met my expectations for the hefty amount I paid. I will go to their competitors next time.