MedStar Prompt Care – Gaithersburg

Took my daughter here on a Saturday in August to see if she had an ear infection because Minute Clinic had a very long wait. I asked if they took my insurance (BC/​BS), was told yes and that they did not collect co-​pay and would bill me. Doctor was very nice and said my daughter had a bad ear infection and gave me a prescription. I just received my bill today (11−28−15) 3 months later for $ 230. Although this is a nice facility and very convenient, I would not return. CVS and RightTime Medical are less expensive for the same type of care.

I came in around 7pm and there was no wait. All the staff was super friendly and the doctor rocks. (Dr. Gregor I think?) The waiting room is super clean and smells great. The patient room was nice too they have flat screens and you can change the channel to whatever. I was in and out in 30 mins. This was my first time here and it won’t be my last!
There’s also a Starbucks across the parking lot.

I started to have some symptoms on Thursday night and I waited until Friday afternoon to start acting on it. Got appt on Monday but I suspect that I am having UTI (the symptoms r very irritating). I called them and my insurance to ensure that the visit is covered under my insurance policy. I went and saw a Nurse practitioner — she did a lot of physical exam on me based on the symptoms I told her and yes, there is also a urine test. Over all, I like the service I got and hope I can overcome the UTI soon…

My son was born at Georgetown University Hospital 3 and half years ago and had received all his care there until recently. When we moved to Germantown MD, I learned of a Medstar Physicians group in Gaithersburg. This has been such a blessing. It’s close to home, all his records transferred painlessly, and I love his new primary care physician Dr Levine. He and all the staff made us feel so welcome and taken care of. I’m very pleased to have my son in such good hands. Thank you!

Took my daughter for new patient wellness check up and was very impressed.
The front desk staff are very nice and helpful.
Kevin, the PA is very pleasant and organized and took his time getting height, weight, blood pressure, temp, vision test and hearing test. He was very gentle in administration of vaccines and flu shot.
Dr. Deva is a wonderful doctor. She was very thorough and went over everything from healthy eating and exercise to physical exam and discussing flu shot and immunizations.
The office is very clean and modern.
Left with an order for X-​rays and pamphlets on immunizations and a print out of the testing done today.
Very organized office and extremely nice staff and very knowledgeable.
Highly recommend this practice.

Went here because of a sore throat. There was no wait when I walked in. Paperwork was limited which was nice. Staff was professional. Nurse who did my strep test did a good job. The doctor was there for about all of 2 minutes, gave me antibiotics and sent me on my merry way. Too bad they misdiagnosed and gave me unnecessary antibiotics. The doctor barely spent anytime with me and did a very poor exam for someone complaining of a sore throat. They did not check for swollen glands, no checking in my ears, only listened to my heart for about 2 beats, and stood about 2 feet away with her face turned when looking at my throat! Then she left and issued my prescription for antibiotics. Turns out I had a virus which is very distinctive and completely missed by this doctor (discovered this a day or so later myself using google). Thought this place would have second rate doctors and was correct in the end. Oh well. And here is the problem with why antibiotics are overused.
Also when I checked in they usually do a weight, height and bp check at most places. The staff member asked me what my weight and height were… no actual weight was performed. I thought this was odd because they would use my info in order to dose any medications. Good thing I told the truth! Lol… Not really because they could easily misdose medication in this way. Oh well, at least they took my bp and didn’t ask me what I thought it was!
Won’t go back here unless I am near death and they are the only ones open… and even then I may still just take my chances!
Been to righttime with my son before and was satisfied there. Bummer because this place is so close to my house.

This is a fairly new facility and came here on a Sunday. The place is very clean and nice and there was no wait. The doctor I saw was helpful enough but thought she was a bit unprofessional. She wasn’t wearing the white coat! Lol. Anyway, this was a good experience for me.