Chuck E. Cheese’s

I love the CEC in Gaithersburg, it is smaller and not as busy. For the most part this location is pretty clean, I wish their games worked more frequently but the staff is good about giving your tokin back from broken games. There food is consistent as well.
I agree that the stage, Chuck E., the playground could all use a facelift… okay a major one!
I also think the prizes could be better they are cheep as well.
But because of the area it isn’t much to do especially in the winter so it is a go to for my little ones. I would not spend money though on booking a birthday party through them.

We just had a 4 year old birthday party here. Our party was 11 am on a Sunday morning– maybe this timing is part of the trick– but it was clean, not crowded, not loud, and overall a wonderful time. Staff was friendly and helpful. Chuck E Cheese makes having parties really easy. They had a Chuck E Cheese mascot come and dance with the kids, and gave our birthday son a cape and glasses that he loved… The kids had a great time. The vegetable platter was fresh. The pizza was Chuck E Cheese pizza. And their Hershey-​made chocolate cakes are awesome.

I took my 6 year old here & he had a good time. Sure, when I was a kid Chuck E. Cheese was The Spot to go & get wild… & the one I went to was much bigger. But, lets be honest, this time around is about my kid & he enjoyed himself! So, that’s all that matters to me.

This location is definitely on the small side, not a huge assortment of games. Unfortunately many were not working and there wasn’t anyone dedicated to assist.
It was pretty busy, as I would expect for a Sunday afternoon, but the place was severely understaffed. They also were out of water cups and basically said «tough luck»

Very very dirty. Smells bad, bathrooms are awful. A lot of games are out of order. Some workers are really friendly but a lot are kind of rude and seem unhappy to be there. Would rather go to the one in Rockville! This one is nasty

This place is a complete dump. Games don’t work half the time, the place is filthy like it is never cleaned, and the ticket eaters always jam and have long lines. It is usually a complete zoo and is very expensive for what it is. The prizes are terrible and worthless plastic pieces of junk.
Pony up a little extra and go take your kid to Dave and busters. Don’t know how these people are still in business. Even my kid thinks it is lame and crappy.

I wish i could give this place zero stars if i could. The employees are indifferent and seem bored t they’re there just to collect tickets and money. The kicker was the pizza though. We waited 20 minutes for it to come out. When it didn’t i had to ask if they were going to deliver it to our table. It finally arrived cold since it had been sitting at the counter fire over 10 minutes. After returning it and waiting another 10 minutes for the pizza thinking they were making a new one i went to the counter to see what was taking so long. I saw they had put the old pizza under a heat lamp waiting to bring it back to us. This place is horrible. I can’t even imagine ever going back.

My experience here was pretty decent for a Sunday afternoon, lots of kids running around but what else do you expect, overall cleanliness was decent as well as the service though the place is run by young teenagers but they get the work done, the tables are cleaned as soon as someone leaves and also the food isn’t half as bad as I thought from the previous reviewers, All in all I had a great time and so did my kids.

Nothing special about this Chuck-​E-​Cheese location.
On the most recent trip here, it was not that crowded, but the place appeared to be understaffed. Did not see staff around to service the game area. The basketball machine ran out of tickets. I waited for a staff person to come around. No luck. I went to the cashier and complained. She said she’ll send someone out. Waited. No one. Went to cashier again. Same thing. Waited. No one. Then a manager happened to walk by and I complained about the service. He personally went to get tickets and load the machine.
This location just always seem to be overcrowded or understaffed.

This is a horrible dirty location and would not come back to any CEC if I didnt already know my daughter actually likes other better locations. I will not be returning to this location. several machines were marked out of order or missing paper or some weren’t marked and out of order. One girl working the front was friendly while the very few attendents working on a late Friday afternoon could be found for help or to check out.
On a side note not much to blame on the location but kids without supervision who should have supervision ran wild… So beware it seems sadly parents think its an opportunity to have a cheap date night here…

I don’t know if Chuck E Cheese’s could ever rank 5 stars for me. Its outdated. The mouse stage has seen better days. The prizes are cheap and I will end up throwing them away in a few days time. I’m a bit bored of it. With that being said let me continue with the review…
I come back here because:
— I like taking the kids to a fun indoor place — especially in the winter.
— I like that its big enough where it keeps them entertained for a bit but small enough where my head isn’t spinning trying to find them
— Despite the staff being all 15 and not really caring about their job they do keep the play area clean. (Trust me… I’ve been in them chasing after a two year old who was afraid to go down the slide)
— The kids aren’t old enough for Dave and Busters. The games are easier here and appeal to a wider range of ages. Plus the atmosphere is more appropriate for a family when coming in the evening.
When you come:
— BRING A COUPON WITH YOU. They are in the Gazette in the Smart Source section all of the time. Google a coupon on your phone. Print one off of the website before you leave. The prices are high and the food isnt that great. And you will feel a lot better about yourself when you see the person in front of you pay $ 10 more for the same items
— THE FOOD ISNT THAT GREAT. Come aware that the food isn’t that great. Its decent and the kids are entertained. Remember as you eat your frozen food quality pizza that your children are having a blast and will take a good nap that day. Success.
— WEEKDAYS ARE NOT AS CROWDED. During the week is not nearly as crowded as the weekends. You avoid this place because you had a tramatizing experience when coming here for a birthday party one weekend. If you come on a weekday (That isn’t a day school was cancelled because of snow) you will have room to breathe. You will be able to choose a table that isn’t covered in sauce and you will get some time to catch your breathe and enjoy a couple of games with your kids.
— GAMES ARE CHEAP. If you purchase the deal of buying a set amount of tokens at a time it becomes very cheap. Plus if you have your coupon on you they have amazing deals for tokens. Keep a few in the car. It may come in handy.
— HAVE FUN! Remember that this can be for you too. Challenge your kids at a game of skeeball, take a picture with them in the photo booth and cheer them on as they spin the prize wheel. You can have fun here too and your kids will remember.

I took my granddaughter and I bought $ 20 worth of tokens. We were there 90 minutes and she was unable to use them up. Meanwhile she burned off lots of energy, took some really funny photos.
It looked clean enough, the tables were cleaned up. This was a weeknight. The noise level was pretty high as expected. I’d never bring her here if I saw a birthday party.
As a dutiful old person, I kept track of the tickets. I personally counted over 300. The munching machine only counted 200. I didn’t care so much as I wanted to get out of there, but there may be a kid or two who does care.

If you are the kind of parent who wants to turn their rowdy kid loose to be unsupervised and run wild, then maybe you were there last night. This is a horrible place. Two out of the three people working there that I talked to were pleasant. One, not so much. Most of the machines/​games are totally lame, people don’t supervise their kids. It’s kind of too bad, but I hope not to be back into this hole again any time soon.

This is not the best chuck e. cheese but the only one within a reasonable distance. It is in serious need of a remodel but kids still love it.

i dont get it. its gross. smelly. dirty. bad food. seems low class. have no idea why people go here. the soda guy tried to ask out someone in our party. When she said no his response was «I gave you a free soda and now youre gonna play me like that?»

Chuck E Cheese is an institution full of memories, kids laughter and chuckles all over. We went last Sunday and it seems the economy has hit this place really hard.
The picture booth did not give the picture it is supposed to give, our tradition of taking a picture of the toddler with the mouse car came out too light. Several amchines swallowed our tokens and did not do anything in return. Staff were cheerful and helpful but only a few to be found.
What happened to you Chuck E Cheese?

Went there yesterday for my friend’s daughter’s one-​year birthday. Service was horrible. Flies everywhere. Keep your kids away from this place!