My tire was really low, and was unsure of what to do in the middle of Laytonsville. My landlord recommended Atco and they were super helpful. They had my tire in stock, and I was out in half an hour.
Sue K.
Classificação do local: 5 Germantown, MD
I’ve been going to Atco for the last four years, and I don’t plan on going anywhere else. Everyone is super nice and I can TRUST them. They do a great job every time. They advise me of what I need to do and maintain my car. I had some car trouble in the past, and so I was forced to go somewhere near work a few years ago(The car was 24 years old and on its last leg). I called Atco to verify that what they were telling me was true and the prices were reasonable. The auto shop I went to was definitely trying to pull a fast one. I told them what my mechanic(Atco) said, and they«talked to their manager» and gave me a fair price. Atco didn’t care that I had to get my car fixed there. They just wanted to make sure my car was safe to drive and fixed at a reasonable price. Who can say that about their mechanic? I wish they were open on weekends, but I’m still willing to leave work early to get my oil changes and what not. They’re super nice. They do get busy at times, but that’s a good thing! They are also a little far from me, but again, I’m willing to drive there. I highly recommend this place.
Amy S.
Classificação do local: 5 Pikesville, MD
It’s been said that the true measure of an organization is how they handle problems. That said, ATCO tire – with Jim and his team there – have exceeded my expectations. I’d recently had a recurring problem with a set of tires I purchased just over a year ago. ATCO replaced them once already due to uneven wear and now they have replaced them yet a second time. It was obviously a manufacturing defect and it I’m sure there are many companies that would have not stood behind them or if they did replace them, would have prorated the cost of the tire replacement. But not ATCO! They stood behind their work and what could have been a really bad experience ended up being a positive experience. They are delightful to deal with and they’ve gone above and beyond in this situation and many others(last minute car care emergencies that they’re worked me in for). They do the little things like dropping me back to my place of work so that the servicing of my car can be done while I’m at work and also following up when they say they will. Over the years I’ve dealt with them, they’ve built up a trust factor with regard to the quality work that they do as well as their ability to help me prioritize what needs to be done and what can wait until a future servicing. I’d highly recommend Jim and his team at ATCO for any work you need done(they are a full-service shop as well as a tire dealer). They provide quality service with a family-owned feel.