Road Rat Motors

These guys definitely don’t know there stuff when it comes to go carts!!! I bought several from them and i have had nothing but headaches. They come from China and there is no quality control at all. I bought brand new so I would not have any problems boy was I wrong! The brakes didn’t work, the gas tanks don’t line up, the fuel lines were short and severely kinked, and to top it off they wouldn’t run for more than 10 minutes. Road Rat response was send the motors back and will take a look, they had no other response to the other problems. So if your thinking of buying a Road Rat go cart think twice or call me.
Keith
480−414−2773

Ive been to Road Rat Motors twice now, the first time about a year ago because NS4L tried to scam me into overhauling my entire scooter when all I needed was change the roller weights (basically a $ 400 – 500 repair vs. $ 12 – 15 roller weights + labor). I forwarded my estimate to Jason at Road Rat and he was prompt, knowledgeable, and honest. He educated me on what I really needed, and the scoot has been running great ever since.
Ive googled the hell out of almost every scooter place in Gainesville, and have been to 4 since I bought my scooter. Hands down, Road Rat was the best in service –courteous, super knowledgable, and a faster turnaround than any place in town. Just recently, NS4L told me Id have to wait WEEKS (even though all I needed was a gear/​oil change and a new battery, not a super difficult or time consuming job), and Road Rat was able to do everything in DAYS. Grant it, it’s a busy time with the semester starting again, but come on. Im tellin ya, stay away from NS4L.
Road Rat is a bit out of the way but its worth it, trust me! Dont get scammed into spending a ton of money somewhere else. Im happy I found them!

I’m going to take my time to justify my rating for this place. I moved to Gainesville 6 months ago and found that Road Rat Motors (Gatormoto at the time) was one of the most reputable scooter shops in the area. Granted it was rather far in distance, I made the trek nearly 7 miles out to get a 70cc motor upgrade. They were very friendly and prompt the first time around, seeing as I was about to spend over $ 300 on their services. From there it was a downhill battle with this company. Things began to go wrong with my scooter, (ignition problems, stalling, fuel cuts). I would have the same problems diagnosed more than once by Road Rat Motors (in which their hefty hourly labor prices were included). They fought me every step of the way, refusing to honor any responsibility for their first time errors. There was a point in which I argued the wasted time and money of consistently returning for the same issues when the manager claimed that they did not need my service because they were a «multi-​million dollar company». My final straw with this place was when they wanted to do a service on my motor under warranty (which I was to still pay for) at 1600 miles. Once I reached that mileage, I gave them a call to reserve a repair. It turns out that because I had 1630 miles on my motor, (30 miles accumulated from the drive from home to school to Road Rat Motors) they would void my warranty. All in all, this place seems to be extremely money hungry and rather stingy for a «multi-​million dollar company», and I will no longer return. They may be kind when selling you a scooter but don’t expect excellent service after that unless you are willing to shell out a fortune.

These guys know their stuff. I bought my scooter online (when in Rome, eh!) and they had it assembled and ready to roll before i picked it up. The place is a little out of the way but the number 8 bus drops you off fairly close, if you’re looking to drive your wheels away. Otherwise you can arrange a home delivery for $ 40. If you have never ridden a scooter before, they will have you watch a short how-​to video, and then demonstrate it in person. Safety first– and you can buy a starter pack consisting of a helmet, a lock and a rain poncho for a $ 100. They also offer two year full coverage and service including pick up and delivery, which I would recommend, considering these puppies are hand assembled and something is bound to go wrong in the first couple of months. I personally had a couple of small things which needed fixing, and I only had to email them to arrange an appointment. If you look online, check out the bargain bin where you can often find some good deals on new scooters. I sincerely recommend this place.