Pet Valu

I love this store. For it’s small size, they have quite the selection of items. The staff is friendly and helpful.

Buyer be aware that this store marks up the normal retail value and then marks up again. I purchase Thinker treats for my dog at Wylie Wagg for 11.99 and in this store they are 14.99 that’s a $ 3 dollar difference that adds up.

Have lived out here for almost 5 years and just recently discovered this place. Boy am I happy! Switched our Bichons to a commercial raw diet and was interested in a particular brand and type. They carry both the Primal and Nature’s Valley Raw Instinct. I had been buying it at another place in Herndon, but this is more convenient as the food is frozen (and you know what 66W is like). I worry about it thawing on the way home.
What actually got me here is that I was looking for Primal Pronto, which is a small nugget form. Although they had never ordered it before, they did special order. Wow!
Higher end pet foods and treats, albeit more reasonable in prices for same items than the shop I was going to in Herndon.

I was told by my neighbor who has 2 small dogs that they have a wide selection of organic dog products which initially turned me on to them. I decided to take my 9 ½ week old puppy here to see what new and different items they may have that may differ from Petsmart and check out their organic items. I suppose maybe I showed up on the wrong day but the checkout girl was not friendly at all, didn’t ask if we needed help, didn’t greet us when we came in and was just generally miserable and angry looking. It’s definitely more expensive than the chain stores, but I figured I’d give it a shot if the people were friendly and they had more customized options than Petsmart. I really want to like this place, but I honestly felt like the teenage girl who checked us out despised us. It was the most unwelcoming/​cold atmosphere I’ve ever experienced. Maybe I’ll go one more time to see if any of the other staff is friendly but as of right now, my first experience was a terrible one. It was like going to the soup nazi but not getting any soup.

I’d have to agree with Jade T.‘s review — the staff isn’t that knowledgeable about the products that they sell (when I asked if they had Yesterday’s News, they looked at me funny, and I actually had to find it myself in the store,) but they’re otherwise nice and friendly, and I like the range of products as well as the prices — their food and litter prices are competitive with Pet Smart, so it saves me having to drive the opposite direction from Wegmans when I need pet food.

Staff isn’t all that knowledgable about food they sell but they are nice and do try to help.

Yay! I get to write the first review!
Let me preface my review by saying that this was the grand opening, so a lot can change, but so far… Great store! We’re really happy to finally have a pet shop that carries a decent selection of high-​end toys, food, and supplies. And their prices weren’t bad, for the most part. They carry a lot of things you can’t find in most pet shops — antlers, leather dog toys, organic toys, organic food, yak chews. But they also have all the normal stuff — bully sticks, kong toys, etc. Their prices for toys are within a dollar or so of amazon, and better than PetSmart. Food prices are comparable to PetSmart, although the types of food are a bit more limited (not a problem, though, because they carry really good quality foods). Definitely shop around a bit, because some stuff really is a bit overpriced (citronella collars, for example).
Clean. Sales people are friendly, if a bit overzealous. But again, it’s their first day, so I assume they’ll let us explore on our own a little more later on. I imagine there were a lot more employees than there usually will be. And the ones that were there seemed to be pretty knowledgeable.
So, Great store, great staff, good prices, excellent start!