Millhopper Veterinary Medical Center

I was visiting in town and they were able to see my dog on short notice. The staff was friendly and helpful. The care was good, and I didn’t have to wait around long.

I’m not too happy about the care I received yesterday. The vet and assistants seemed to treat my new kitten based off the things I said rather than running testing themselves. I just found lice on his fur and they didn’t even check during his visit. Also, one of the ladies up front was rude about my kitten being out of his carrier. It’s a vet for heaven’s sake! Will finish my kitten package and go somewhere else
Oh and they charged me for vaccines my kitten already had so I changed my review to 1 star. I hate this place.

I took my cat to Millhopper because she was very sick. They were wonderful. They got me in for an appointment right away and the doctor was so caring. Everyone from the front desk to the techs to the doctors were so nice. I would highly recommend Millhopper to anyone with a pet. They are GREAT!

Today was our first visit for an annual check up and immunizations for our two dogs to establish care with a new veterinarian. Everyone was professional, friendly and patient focused. The only downside is we got lost in the shuffle — which was quickly resolved as soon as the receptionist saw me walking up to the desk. The problem was well handled and not a big deal– it happens. How they responded was the impressive part– there wasn’t a ton of excuses, just a fast resolution and sincere apologies. I felt the fees were a great deal when you add in the positive experience, the great team and services provided. We really liked Dr. Devlin and her tech.

I brought my puppy here last year not knowing the first thing about dogs. I didn’t know I was extremely behind on his shots, but the staff made me very comfortable and didn’t guilt trip me for not doing my part. Since then, my pup has been very healthy, and happy! He enjoys going to the vet, and they equally enjoy seeing him.

Been using them as my puppy’s primary vet for 6 months already. Great experience overall.
As a new puppy owner, I was very nervous when it came to my puppy’s behavior. A little change from his regular routine or any slight behavior change would get me worried. Thankfully the staff and vets here at MVMC were very patient and always willing to help answer any questions I have, in depth. I received great suggestions on food choices, grooming supplies, and was very informed about every vaccine they were giving him. Not only do they show me they care about my puppy but they also help make owning a pet affordable with their coupons and regular deals. They’ve even addressed my concerns over my puppy’s health over the phone while I was away. They truly care for the health and wellness of your furry companions.
There was one time where my puppy was teething. He was very uncomfortable and would whine because he wasn’t able to eat, play, or drink without the loose tooth causing discomfort. I called his vet and asked if it would be possible to remove the tooth. His vet suggested to let the tooth fall on its own because a procedure would scare him more and he is too young at the time that the risks will outweigh the benefits. Instead she prescribed my puppy a low dose pain killer and it was ready once I arrived (within 20 minutes).
They also have a boarding and daycare service. Which is a great plus! Who else better to entrust my dog to than his own doctor that knows his temperament and a friendly staff that won’t hesitate to give him the attention he wants.
Highly recommend if you are new to the Gainesville area, looking for a second opinion, or a new pet owner.

Being the mom of several furry (& not so furry) critters…2 dogs, 1 cat, 1 ferret, & 1 dragon (no not a DRAGON, dragon, LOL) I was in need of some counselling, HA! I had a coupon of all things & decided to give MVMC a try. They were great! The Dr’s know their stuff & they even gave us a discount for multiple pets as well as being very understanding of me having gotten behind in our pets medical care due to having rescued a couple of extra pets from an abandoned home in the neighborhood. The entire staff was great with us & I would highly recommend them to anyone looking for a vet you can trust at an affordable rate

We’ve had nothing but good experiences here. I even called to ask if I could get a certain type of flea medication that we normally get from a old vet and they had it ready for pick up as soon as I got there with our name on it without even for sure knowing if we were coming or not. Helpful over the phone too.

Being a recent resident of Gainesville, my son referred me to Millhopper Veterinary Medical Center, in 2012. My cat was a difficult patient and I was very attached to my hometown vets. All in all, we have seen 3 vets & had a phone call from a fourth. Dr. Machek gave us a diagnosis and stood by us until my cat took his last breath. He had been with me since 2003 & I did not want to euthanize him. Dr. Machek & their staff took me in no matter what time of the day that I called for help. I was always greeted & helped, day & night, by all staff members. I had super phone call assistance, too. My heart goes out to this group & I will be forever grateful.

Pretty mediocre. They seem to be too into coupons & discounts instead of following up on medical issues. I wish my calls were returned as often as I got emails about discounts. It was a better place with the previous owner. Why have most of the long term staff members left?

Took my newly adopted shelter cat here for her first visit because they have great reviews. All we needed was an update on her Rabies vaccination and flea medications. Before I knew what was going on, they gave her two shots which according to the receipt are FVRCP and Feleuk vacc. They did not talk to me about these vaccinations and I would have said a definite no the the Feleuk vacc. Also, where is her Rabies vaccination??? Never again.

My rescue Shih Tzu/​Poodle is my absolute pride and joy. I am very picky about everything when it comes to my baby. He has been under the care of Dr. Machek for almost a year. I trust her explicitly when it comes to my furbaby, which is saying a lot. Millhopper is always accommodating if I need to get him in right away. They are reasonably priced and even provide a student discount.

Millhopper was great until the new management took over. Any veterinary office that offers groupons or «free declaw w/​spay/​neuter» should raise a red flag, or at least an eyebrow.

I recently adopted a new pet and took him to Millhopper for his first appointment. I work 8 to 5, but Millhopper has late hours every day of the week, and they were able to get me an appointment at 6:00 PM the next day. (They probably could have gotten me in the same day I called, but I couldn’t go that evening.)
When I arrived, I was greeted and checked in. I waited just a few minutes for the vet tech to come. He was very friendly to my dog and me, and he gave my pup lots of love and treats.
The vet that looked at my dog was also very kind. She was patient when he growled at her (he didn’t like the light being flashed in his eyes, lol), and her exam seemed pretty thorough — though I didn’t have any major procedures done, just a basic checkup.
I was a little disappointed at how long I had to wait between when the vet tech left us and the veterinarian came in, but maybe she was in the middle of something, who knows, though the place seemed mostly empty of other clients. It wasn’t THAT big of a deal, but my pet was nervous for longer than he probably needed to be.
Checkout was a breeze and took no time. We were in and out in about 20 minutes.
What I love about Millhopper, aside from the friendly staff, is that they offer a lot of savings and deals for their customers. They always have specials on their Facebook page ($ 5 nail clippings, low-​cost exams, etc.), and they offer low-​cost pet vaccines too for prices similar to the low-​cost vaccination events at PetSmart/​Petco. Also, they were offering a free bag of really nice treats with the purchase of a year’s worth of any flea meds. Couple that with the $ 50 rebate Trifexis offers, and it’s a really good deal! The staff at Millhopper really seem to value their clients (and their pets!), and I appreciate that.
I will be bringing both of my dogs here from now on, especially since I just moved to this side of town and its much more convenient for me to get to this vet than our old one.

The WORST experience ever for a VET and Kennel. The first incident occurred when I took my dog to their kennel for 4 days. When I picked him up he was limping with an injury to his hind leg (unable to put weight on leg). They were very evasive and denied that anything happened to the dog. They said to take him home and that he was just stiff from being in kennel. I took him back a couple of days later, still limping, and they examined him and then charged me a couple of hundred dollars to exam him and for medications (anti-​inflammatory, and pain meds) I asked to speak to the head VET/​OWNER (Dr Menard) and was told he was on vacation but that he would call me back. We NEVER received a call! I took my dog to another VET and was told that the injury was an ACL type injury, and that it would take a $ 3000 surgery. PLEASE STAY AWAY from MILHOPPER VET and KENNELS IF YOU CARE ABOUT YOUR PET!!!
SECOND INCIDENT was with my Mother’s Maltese dog. It was very sick, and she took it for care. They did several exams (at least four) and said nothing serious was wrong with the dog (each time charging about $ 100+) and giving her different medications for conditions and that were not related (like eye drops, and ear drops, etc) My Mom spent over $ 700 in one month, and the dog ended up getting worse, and dying within a day of it’s last visit to their VET. NOT ONLY DID THEY NOT TREAT or FIND OUT WHAT WAS WRONG, BUT THEY TOOK ADVANTAGE OF AN ELDERLY LADY (MY MOM IS 80yrs OLD)

I’ve been to Millhopper a few times with my dog and I won’t return for a third visit. On the first visit a very young vet brought a laptop into the room to help him diagnose and prescribe medication for my dog. He didn’t sound sure of anything he said and frankly, I could have used the internet to diagnose my dog without the exam fee!
The last visit was for an annual and I chose to go to them because of their groupon. While waiting to be called into an exam room I was forced to listen to one employee complain non-​stop to another about what her job does and does not entail. The vet tech was also unprofessional and borderline rude. Part of the groupon package was a rabbies vaccine but no one ever asked when my dog had last received one (I thought they were yearly but instead are every three after the first)-as a result, my dog received unnecessary medication. On top of that, they charged me an additional $ 15 for the tag.
They refused to work with my online vet pharmacy for her preventative insisting that I use their online pharmacy which turned out to be a business that gives vets ‘storefronts’ and lets them set their own prices. The receptionist assured me she was price match so I left work early to get there before they closed to resolve the problem and she refused. She also set me up for an auto-​refill without my permission.

After 4 trips here only once did we have a good exchange and that was with DR Harris. He is a good vet but as far as the snarky attitude of the front end team (the girls at the desk who fought in front of all the clients waiting on just abt every visit) and then the over charges to every visit (not receiving the discounts as posted on their web site and the girl fighting with me about it on 2 different occasions) I lack the sincerity of this establishment.
I also have had my dogs glands expressed twice here and both times she comes home to being uncomfortable. Funny thing is when I have informed them that the one side is harder to do (as notified by other vets) they just looked and treated me like I had no clue what I was talking about). I think any dog owner who cares about their dog knows what their dog needs when it comes to monthly things like this and any vet or vet tech who does not care to listen, has no ability to connect to the individuality of the animal, which, for this place is unfortunate. Since the actual vet isn’t the once who does the gland expression, I also would expect not to receive such bad service and such over priced rates.
I work with rescue groups and have had enough dogs to know what makes a sincere vet and what does not. Millhopper Vet is far from 5 star and that is unfortunate.
PS– your team of vet techs should also curtail their need to talk gossip as people are waiting in the rooms. You can hear everything.
Best wishes to you and if you at all wish to contact me please do —
. I have no reservation for putting out there what people should know when it comes to the health of their animal.

We boarded our dog here for a week while we were away on vacation. When we returned to pick her us she smelled VERY strongly of vomit which she didn’t went he dropped her off.
I didn’t make a big deal of the smell at the time but I don’t think I will ever bring her back there again. They could have at least given her a rinse down. It smelt like they just wiped her off and put her back in her crate.

Stay AWAY!
My dog needed boarding on short notice and Millhopper Veterinary was close by. When I returned 3 days later she was unable to put any weight on her leg. Of course no one at the Millhopper Vet knew anything and insisted she had been fine until they had gone to get her from the kennel in back for pick-​up.
At first they were resistent to provide any treatment what so ever. I insisted they at least check her leg to find out what the problem was. The vet on call agreed. She had a friendly attitude but unfortunately she did not own the clinic. After a cursory examination I was told there was some unknown problem with her ACL that may or may not be a tear.
When I asked what was next they said surgery may be necessary at a cost of around $ 4000! I was told they didn’t perform that kind of surgery there (not that I would allow them to operate on her at this point anyways) and they wouldn’t agree to pay the cost. I was never even put in touch with the owner. They would not agree to pay for the cost to fix the injury that happend, at best when she was in their care, and at worst was caused by their staff. I was only told if I asked for payment they would contact their insurance but they would likely not pay either.
Here I am some time later, my dog still pulls up limping from time to time. She has never been able to play like she did before. I’m a student and dont have the money for surgery until after graduation this fall. Added to that i’m not comfortable boarding my dog anywhere when i’m forced to travel.
So as I said, Stay Away!

After taking my 17 year old cat there occasionally, this was the place that I chose to go to when it was time to euthanize her. It was a bittersweet appointment that the staff and Dr Harris took in with admirable grace. They didn’t treat it as simple procedure, it came across of something more like a ceremony. I can’t give enough positive praise about this — the doctor handling things professionally and sensitively is one thing, but the entire staff handled the situation admirably.