Jiffy Lube

My brother and I went there today. They told us 21.99 for an oil change as soon as we exited the car. They then told us that someone would take all the info down and we could grab some lunch. This is where everything went bad.
Nobody ever came in to the lobby to take our info for the car. We finally went into the garage to ask if we could give them our info, after sitting in the lobby for 20 minutes. When the lady finally did start taking our information she told us that it would be 41.99. When we told her that Josh (the gentleman who greeted us) told us 21.99 she looked at us and made it seem as if we were lying. We promptly asked for the keys, left and went to Kauffman tire. I will not be returning to this jiffy lube and probably not another jiffy lube again.

I always go to Jiffy Lube. Go in the morning to make sure you don’t have to wait (they open at 8 am).
Mathew was very friendly and helpful in explaining how transmission fluid worked (and also for letting me know that’s my battery was on its way out seeing as a cell was dead).
Thanks again, guys!

SCAMMERS BEWARE
I came here for an oil change right after I replaced my Air Filter at Wal Mart in the parking lot.
I was shown a very dirty filter and encouraged to buy it, a flat out lie.
I was told I needed new wipers and conveniently it looked like rain, I declined cause I knew they were fine. I left and by the time I got home it started raining and voila my drivers side wiper didn’t just wipe it flopped down and wouldn’t move. This car is less than 1-​year old I was on the phone and mentioned it to my dad who advises me to check the nuts holding the actual wiper onto the motor, guess what my passenger side looked untouched, drivers side had fresh damage from someone sloppily loosening it.
AVOID THIS PLACE THEY ARE SCAMMERS.

The crew was fast and friendly as usual I’d rate them higher if the price for synthetic oil wasn’t double that of standard oil changes.

I’ll be honest, I definitely read previous reviews and was apprehensive about coming here.
I decided to wait until my third time going to write this review, and to be honest, I’ve had a great experience all three times.
I only come in for oil changes, and they did just that every time. Kurt helped me the last time and was very professional with the way he took care of me. I’ve dealt with the up selling of oil change places in the past, and the 3 times I’ve been here have not been as bad as people make it out to be.
When Kurt brought me over to the computer to show me everything they did, he did see manufacturer recommendations and mentioned them to me. I simply said «no thanks» and he moved on to the rest of the review.
I mentioned that my windshield wipers were choppy, I had gotten them replaced the second time I came in. He checked it out, and replaced them free of charge saying «new wipers shouldn’t be choppy like that».
The only things he was recommending were ways of knocking the price DOWN. I took advantage of one rebate and it knocked my oil change down 10 bucks.
My overall experience here has been great. At no point did I feel pressured into getting something I didn’t need, and no scare tactics were used either.
I appreciate Kurt for taking care of me, and I would come back here again if I wasn’t moving out of state.

Hilariously bad. Harassed me for add-​on services from the moment I walked in until the moment I left. Hassled a girl almost to tears when I was in there. Proceeded to leave a hose disconnected which caused my Check Engine light to turn on. These guys are total and complete clowns. Counting down the days til they go out of business.

40 $ for conventional oil and now under new management they charge $ 3 for a coolant top off. Really? Also, pre new management I would go on 20% off Wednesdays with a $ 10 coupon and feel like I was actually getting my money’s worth. They no longer stack discounts. Will not be back.

Terrible. I had received an oil change. They wouldn’t stop trying to sell me on multiple things. Even though I have experience with cars, the sales people continuously gave me false truths about my oil. They also failed to have the right tool to remove my filter AND had have me provide it. Not only that but they didn’t tighten down my oil drain plug which left oil puddles and could’ve potentially destroyed my motor. How are they still in business is beyond me.

trust me, just go somewhere else.

ok 2.5 but for jiffy lube more 2 stars than 3
I really want to like this place, but their oil changes are always pricey, and it weren’t for a groupon I probably would never had gone here.
Typically we use Tires Plus on 34^th and Archer. They usually always have a $ 18 oil change coupon out.
Jiffy Lube was a $ 19 groupon, covering a normal oil change which sells for $ 38. I understand you’re paying for convenience for Jiffy Lube.
But the thing I really really dislike is all the up selling they try to do.
— Your wiper blades look worn sir (notice dip wad — I just replaced them myself 2 months ago with premium rainx wipers)
— Sir would you like a oil engine flush to get all that gunk out of the motor (notice to dip SHIP — why would I have to flush my oil gunk on a motor that has only 22k ?)
and it goes on and on. tire rotation.up selling the basic oil to premium full synthetic
I was up front and specific. I just want a basic oil change​.quick​.no extra crap ! make it happen
this is why I don’t go to Jiffy Lube or places like this. Thankful you can watch what they are doing to your car, just in case there was an opps «sir you need xyz»
sorry for sounding so cynical, but when the up selling is this obvious it’s more of a turn off than a positive experience.