Gainesville Garage

Honesty is the best policy. These guys surely adhere to this saying. Dave and Ed and the rest of the gang are very thoughtful in letting you know what’s to be done to your car or truck AND HOW MUCH IT’LL COST prior to any work being done. I’d definitely recommend them to anyone. I even am trying to sell a 2004 Buick Park Avenue in excellent condition with only 54K miles and they said I could park the car in their lot in hopes of drawing interest.

Good work here, but I highly urge anybody to get advance written estimates. Their charges are sometimes unexplainably high. Over $ 400 to replace a relatively small and easily accessible battery for a four cylinder engine is insane without some rare exceptions, and there are none. I have had airplanes worked on for less money. An equivalent spec battery WITH installation at the local Advance Auto nearby (their best) would have been $ 169. I could easily have done this myself but have tried to support local businesses. I got tires from them in the past and also found afterwards that I could have gotten them with installation for a total of 40% less buying from Tire Rack, using a Tire Rack local installer such as Currys. A friendly place but I see little value added over a dealer, where I get even friendlier faces, boutique coffee, a loaner car and most likely, their employees get good employment benefits. But on the other hand, I could not figure out my AC a few months ago and they checked it for free and they could have charged me $ 150 or more (the dealer would have, for sure), so I will allow some slack on this one visit. I suggest anybody get an estimate, though, to avoid being shocked by a bill.
John Ellis

I had a basic oil change here on a VW Jetta. These guys are very professional and you just feel comfortable with them from the beginning. I’ll use these guys for all future car services.

This is hands down the best auto shop I have ever been to. Called at 8:00AM this morning due to a grinding noise coming from my front end of my car (turned out to be a bad wheel bearing). Spoke with Ed and he let me know that they would be able to take a look at my car in the morning without a problem to assess the issue. When he called to update me on the status, he mentioned that it the left bearing was definitely bad and needed to be replaced, but that the right bearing may need to be changed out as well if that were also contributing to the squeaking. I told him that it would be totally fine for him to replace both bearings. When Ed called to let me know the car was ready, he told me that, upon looking at the right bearing, that it was totally fine, produced no squeaking, and didn’t need to be replaced. In all my time having my car serviced, I have NEVER encountered a mechanic who hasn’t performed work that they were approved to do because it wasn’t necessary. It was so refreshing to speak with someone who was fixing only what needed to be fixed and not trying to upsell me on $ 400 worth of services that the car didn’t REALLY need. When I arrived at the garage to pick up my car (which was done within 5 hours of authorizing the labor), I was greeted by the incredibly kind woman at the front desk (whose name I didn’t catch but I wish that I had because she was SO nice). We chatted for a few minutes, then she informed me that, because I was a first-​time customer, I could take advantage of a special $ 20 discount promotion that they run. I know $ 20 is a drop in the bucket compared to the total cost of service, but I greatly appreciated the gesture nonetheless. As if the $ 20 off wasn’t good enough, they also gave me a gift bag. A. GIFT. BAG. At an auto shop. JUST for being a first-​time customer. The bag was full of adorable Gainesville Garage branded items, and some coupons for future car service needs. I was STUNNED (and thrilled because I was in need of a new desk coffee mug). The staff was nothing but polite, professional, and courteous in all of my interactions with them. I am only working in the Gainesville area for 2 months, and I am so sad that I won’t be able to continue to use them as my home auto shop. Ed and team do a great job of making an excellent first impression. I would HIGHLY recommend them.

I love Gainsville Garage! It’s comforting to know that as a woman I can bring my car to get repaired and not have to worry about being ripped off. Dave has always been friendly and I appreciate his service. I drive all the way from Leesburg just to have him and his team work on my car!

Seems like a great spot. Wife and I took both our cars here for inspections and they owner was extremely friendly. Didn’t try to upsell anything which is nice for a change. After dealing with another shop in Gainesville that we had a horrible experience at this was a huge relief. I talked to the owner about a quote on something I need fixed and it seemed very reasonable. Really nice people here. Clean shop. Very glad to have found a spot that seems trustworthy.

Friendly service but expensive compared to other places close by. I had a job done there and when compared to the same job done somewhere else, the final invoice was double than what I have paid somewhere else.
To make sure, I went somewhere else and they looked at the invoice and were surprised at how much I was charged. Too bad because the people are friendly and the service is great.

My wife and I have used Gainesville garage for all of our oil changes and general maintenance done over the past 5 years. All I can say is that I’m so glad we have a local, trustworthy shop in the Gainesville area! We love this place! They’ve done consistently great work for very reasonable rates and will not talk you into unnecessary repairs. We’ve had tires, alignments, brakes, inspections, and other work done and will continue to use their services. The staff is always very friendly and they get your vehicle done in most cases before they quoted you it would be done. Keep up the great work GG!

I have been to Gainesville Garage a few times now, and every time has been a good experience! Everyone is friendly and polite and I have never felt pressured to get additional work done like I have at other garages.

«We care about your safety and will save you money and time. Our auto repair shop is your best source for quick and reliable auto repair. We offer fair prices, reliable experience, and efficient service in our state-​of-​the-​art facility. Our shop offers state-​of-​the-​art computer technology and friendly service. We provide a service guarantee for all of the work done with us.»
–Excerpted from the business website
Uh…now I have nothing to add.
Except that Dave (the owner) is cool as sh*t and ALWAYS helpful and polite. Yes, always both.
That is all.