Caliber Collision

I have to give this place 5 stars because of the outstanding customer service, and impeccable work done on my car. I took my car to caliber collision after being referred by my auto insurance. Im always skeptical going into places like this but from the moment i got there all i received was a friendly welcome. Gar Mittelman helped asses my vehicle for damages. He was as polite and as professional as they come. He was very sweet and made me feel comfortable, he told me what they would do to fix my damages and made me feel confident in their services. To my suprise, I come to pick up my car and not only did the body work on my car look amazing but it looked like they completely detailed my car!!! My car look brand spankin new. If you have to go to a collision place come here, and ask for Gar!!! Keep up the good work!

Took my car in after hitting a deer, needed a new fender, and re paint the bumper.
The only thing i am happy with is the paint matching of the new fender, it matches my bright metallic blue very well, and I cannot tell it is not an original fender (from the outside).
On to the others:
under the hood where my fender connects to the frame of the car, it did not receiver it’s final coat of paint, so as soon as you opened the hood, you can tell the fender is a completely different color.
The engine bay is now covered in over spray, littered on the engine cover, battery cover, and pretty much everything else.
The ENTIRE exterior of the car is peppered with over spray feels like sandpaper, my windshield wipers sounds like the are wiping sand paper when it rains, not a windshield. when the sun is in my face, it is difficult to see out of the windshield because of the over spray.
The bumper had to be removed to replace a fog light, when they put it back on, both sides are not lined up properly, and on the passenger side, the fender and bumper cover are contacting, rubbing the paint down.
The buffer work is absolutely horrendous, the brand new fender, with brand new paint on it, is swirled so bad, you can see it on a cloudy day, through the thick layer of dust left on my car. I honestly cannot believe how bad the buffer work is, being a body shop, that should be one of there best traits.
My car was filthy when i received it, still covered in compound dust from buffing, not even attempting to at least wipe it down, god forbid a quick wash. The interior is covered in the same amount of body shop dust, and all the contact points from their hands are covered in grease, and smudges.
The people who they contracted out my wheel repair to did such a horrible job that calliber collision is making them give me a refund. The even painted over my center cap wheel logo.
Now, here’s my experience taking my car back to correct the messed up stuff.
I took it back mainly for the un-​painted portion of my fender, and the overspray.
After correcting this, there is now a huge, noticeable line from them masking off the frame to paint this portion of the fender.
They attempted to remove the over spray, it was an abysmal attempt at best. Some of it was taken off the engine cover, but only on the easy to reach areas, everything else was ignored.
The windshield is still peppered, still in plain sight with sun, and the sand paper like feeling on the glass and body is now there.
The entire car still has over spray on it, BUT NOW the ENTIRE car is covered in the same swirls the new fender has. Seriously, whoever they have in charge of buffing this car needs to move to the paint stripping department, not correction.
As a weekend warrior DIY detailer, i am extremely upset with my experience. I am going back in a couple weeks to get the bumper gap fixed, and meet with the manager about it.
I was offered a whole car clay bar, and re polish, but i do not want their buffer touching my car again. Know why? because they can’t even buff!
It received two stars because the claims adjuster i worked with is extremely friendly, and helpful. Also the paint matching was great. everything else is horrible.

I went here because of my insurance; geico express. I had great adjustor friendly and understandable so does james the mechanic. They gave me a great rental! Love it wish it could be mine. Then the service it self was great for fast repair on my car the service desk in front they are horrible do not smile nor know theres guest coming in. Take them awhile to even look for my paper work. Basically they were not profresionally ready for whoever coming in.

This place is terrible, took them 3 times to match my paint … Then they lost my keys, wouldn’t recommend them to my enemies!!! Stay away, if your smart !!! Customer service is s joke !!!