Allison Ables Real Estate

By far the most unprofessional company I have ever used! If you are the owner they do not communicate with you about your tenants issues and allow your property to deteriorate.
If you happen to be the renter ENSURE YOU GET EVERYTHING IN WRITING because they will not make any changes UNLESS IT IS IN WRITING! I know this sounds like a no brainer, but when they sell you on a property they are extremely polite and will always communicate with you. Once you sign that least, you are on your own and cannot even have open communication with the actual property owner. If you have a problem with the staff, the owner of the company (who it is named after) will not discuss any of your concerns and will relay you back to the staff members. I have made it clear to my Soldier’s that they are not to use this company and am getting the company «blacklisted» (cannot use) for service members.

used this company several times, and always great customer service!

Why are they so rude? They claim to specialize in a subdivision in which they have not sold (or rented) a single home. That is mendacious. But better to admit a marketing lie than to yell at a customer and hang up. Tsk tsk. Learn customer service, learn manners, and grow up.

I cannot say enough good things about our real estate agent Shawn Hicks from Allison Ables. He was our third buyer’s agent we worked with and we are so glad we found him! As out of state buyers, we needed a commitment from someone to dedicate two whole days to show us homes and Shawn was willing to do that when others were not. He was happy to show us homes we had found doing our own research and also emailed us other listings we looked at too and was very helpful with answering our questions about the areas. He listened to what we wanted, read our whole emails, and was always polite, respectful, and understanding. Shawn was great at following up on things and keeping us in the loop with the various inspectors, agents, and companies we interacted with. He was very professional and diplomatic, even when dealing with some challenging and difficult situations and people. He always emailed and called us back right away and was very thorough and clear with all of the paperwork and communication. He also has a great personality, bought us lunch and coffee, and always found time for us with emergencies that came up. He seems to enjoy his work and is certainly good at it. I would highly recommend Shawn if you are looking for someone to make a stressful time calmer and who you can trust to do a good job from the search process all the way until closing.

Here’s an update: we left the apartment (finally) and the owners let us leave early so I can finally get the heck out of there. So it took them about 2 months after we moved out to give us the security deposit back and from a $ 700 security I got back less than $ 150! It came with the reason why and it was because it was dirty? Not only did I have 3 people clean it but it was «move in» ready. From the fridge to the stove to the toilet it was clean. So when I called telling them I want to take it to small claims or resolve it they wouldn’t give me the owners info to take them to court. And they said after I moved out that the company can’t be taken to court… but they wouldn’t give me the owners info? Talk about being shady! And these people were arguing with me forever when I was in my 3^rd trimester