Jet Cleaners II

I am not very picky when it comes to my dry cleaning so it’s not too difficult to please me as a customer. Unfortunately, I can not say in sincerity that this company gave me decent service. I brought in one pair of dress pants, one jacket, and four ties. The first interaction was pleasant. A couple of days later I returned to pick up my clothing. After quickly examining my items, I noticed that the jacket still had dirty spots through out. After pointing out the obvious spots that they missed, I asked them to reclean my jacket. When I returned the second time it was fine. If that was the end of my experience, I would feel more comfortable leaving a four star review, however, what followed in my experience brought this review down to one star.
After that quick examination, I also discovered that three of the ties were warped from incorrectly pressing them. Concerned that I was about to lose $ 45 worth of my favorite ties, I pointed out the obvious mistakes they made and asked them fix the issues. They took it to back to fix it with no success. The ties were damaged (by them) to the point where I could not wear them with confidence that I would not look stupid wearing them. The ties had creases and what appeared to be stretched sections that caused them to be strangely shaped (thick in some parts and thin in others, some edges sharp and others rounded, some sides warped to left and some to the right).
I returned a third time to speak to the owner about the ties. He said that the only thing he could do was to refund the money I paid for cleaning. I asked him to show me his policy material. After we both read it over, we both discovered that my situation is not mentioned in any way and thus does not apply to his policy. To me, this means that he ought to have attempted to reimburse me the money I paid for the ties. I proposed the idea (asking for less than I actually paid for the ties) but he refused. I personally feel like that was unjust and unethical. I also see this as being robbed.
I do not recommend this dry cleaner to anyone seeking a quality dry cleaning backed up with ethical service.