The Pearl Spa

I love going to the Pearl. This is my usual spa when I want to destress and treat myself to a massage or facial. It is on the expensive side but you get what you pay for. The staff is pleasant and professional. The women’s lounge is so relaxing and they always offer refreshing flavored water and/​or hot tea. I will go back.

This place is great for a date night. The staff are friendly and the waiting rooms are well stocked with comfort items making the transition time between changing and waiting to be seen a pleasurable one. It is a tad pricey but you get what you pay for right? Couples, request/​reserve the Blue Grotto :)

Every employee that I encountered was very courteous and attentive. Christy did my facial and I loved every second of it (Classic Pearl). She wrote down all products used but there was no pressure to buy. She was very knowledgeable. I felt so pampered here, especially when offered a warm chocolate brownie and champagne! A very clean, modern facility. The only thing I did not like was having to walk through the lobby to get to the nail salon. I was a bit uncomfortable with that given that I was in my robe. Not a big deal though. I hope to go back and try some other services.

It is always a pleasure to go to The Pearl. I arrived early this time as I had just come from the gym. It was my first time using the shower there. Temperature and water pressure were great — though the shower I used (on the right) drained a little slow. Not a huge deal, but I had forgotten to let someone know when I left. It was very clean and the products were great.
I absolutely love the lounge. I always try to get in there early to have some tea (white pear is my favorite) and relax. I don’t get cell service in the lounge (maybe one bar), which is perfect.
As far as I recall, my appointment started on time. But even if it didn’t, who cares? It meant more time in the lounge! My custom pearl massage was wonderful (45 minutes). She asked me where I hurt and how much pressure I wanted. I like a fairly deep massage, so I knew I wouldn’t fall asleep, but I was very close to it. Afterwards, I was given my warm neck wrap while I waited for my facial. Again, more time in the lounge!
My facial was heavenly. I got the Arctic Facial, and my skin hasn’t felt this amazing in months. It calmed down the seemingly never-​ending stream of breakouts I’ve been having, but it also brightened and hydrated my skin. I told her that I was worried about both breakouts and wrinkles, and she absolutely hit the nail on the head. I did fall asleep several times during the facial — I always do. After I was done, she recommended some products for me as always. (I always limit myself to a maximum of one product, but there’s never any pressure to buy. I just know myself, and I’d buy everything they recommend.)
I go every three months, and each time I cannot wait to go again. Amazing place. You feel like a princess, or prince, for a few hours.

I went with a friend and I have to say the attention to detail is nice. I was however disappointed in my massage. It wasn’t the best and the head rest kept falling down while I was being massaged. Didn’t help that I started to get congested as well. However, after the massage you can order wine and a warm brownie… hint hint… do so! For the price I’ve had a better massage but the service was great.

Purchased gift cards from them previously and they were wonderful in helping me with my selection. Unfortunately, I have yt to take part in their services, maybe one day someone will purchase a gift card for me. Ahahahahahha.

I love this place. On my first visit, I got the Aquaman facial. Immediately upon entering the spa, the sounds of running water and soft music brings calm over you. The men’s lounge has comfortable, leather furniture, satellite TV, cold beer, and seclusion. The facial was amazing. My face looked years younger. I also got a massage. Believe it was 45 minutes. My masseuse went pretty deep as I had a few knots in my back. I held back the tears for the most, but I felt great afterwards. After treatment, relax with champagne and a brownie. You could easily spend all day in there. Everyone is friendly and professional. Not cheap, but you get what you pay for, and I definitely am going back.

I have been to this spa several times for various waxing services and have been very pleased– until tonight when I realized the esthetician kept reusing a single stick during my entire bikini wax. When I asked why, she commented that the wax is «antimicrobial.» Ok, microbes don’t grow in wax because there is no water. However, microbes transferred from one client into the wax could possibly be transferred to the next client. That is disgusting. I won’t be going back.
Update: I spoke to the manager today about my experience. She was very apologetic and explained what happened goes against their procedures. She also refunded me for the service. While I appreciate this, I cannot bring myself to ever trust them again.

Booked a 45 minute massage on the same day as I was visiting from out of town and had a kink in my shoulders. Very welcoming when you arrive and they usher you right into the changing room. I was giving a large brown robe and matching brown sandals to wear. I was showed the lockers and instructions on how to use it. Then you go into a relaxing room to wait. There is 3 types kid tea and cucumber and lemon water. Relaxing music and waterfall are the soothing sounds you hear. My masseuse was very nice. I was really hoping to get se relief from the pain but she was unable to get the knots out after 45 minutes :(after the massage you are ushered back into the quiet room where you are offered wine mimosas brownie or sparking cider. I opted for more tea and water as I hadn’t eaten yet. Everything was very clean and organized. It was more expensive then I would normally spend, but it was nice.

Ok experience. Nothing spectacular about this place. I have been to quite a few different spas, and for what they offer, the cost is a bit high. Let me explain. Their locker room is very small w minimal amenities. A small changing area, a couple of showers. That’s it. The waiting room area does not have any snacks other than some teas and water, plus it’s very small… not very relaxing nor welcoming. And it was packed! Hardly any place to sit. REALLY!!! Plus there were ladies that would not be quiet. Hmmm, are they regulars? Because hello. Etiquette??? There were spa’s employees that came by but didn’t say anything to them. Alrighty then. However, they do serve a yummy warm brownie with a glass of wine… etc at the end which is nice. Their service is not much better than many other places. I probably won’t come back. I don’t mind paying the price if their amenities are great. but nah… it was just ok.
UPDATE: downgraded to 2 stars. When I came here last time, I had purchased a facial for my husband for today. Today, he was running a few minutes late; he called and no issues. But when he was leaving, the lady who did his facial said she wished she had more time to do a little more. My husband asked how long it would’ve taken her. She said about 5 min. Needless to say, this place had deducted the few minutes he was late from his facial session. Let me remind you, she did not have any appointments after her. He checked. My husband and I are have been to many different spas, and this place is probably the worst. He said he will never come back although he was thankful for my gesture. Very disappointing.

Man what a place! Initially as a guy I was hesitant about coming to a spa but this place really changed my mind. Initially I came here for just for pedicures but I recently branched out and now I get massages and facials. Why did I wait so long? They are fantastic and I can’t say enough about Crystal who, if she’s not working, I’m not going! My new favorite for massages is Jasmine who is one tough lady! She will break you… In a good way! They take their time with you and make you feel very comfortable (I hope I didn’t snore LOL).
Would HIGHLY recommend this place if only just for the occasional me day spot where you go to pamper yourself!

Love this place! Had an amazing experience with the hubby. Great massage and the blue grotto was a nice touch to the morning! Looovvveeee the steam room and muds. I will definitely return to try a facial next time and for that lovely massage. Professional staff, soothing environment, I will definitely be back!!! Nice lounges, great service, and special treats with the truffles, brownies, and wine. Only thing I would change is the couples lounge-​it leaves ALOT to be desired after spending time in the gender specific lounges. Nothing to do with the spa-​but was annoyed at the teenager with her mom snapping pictures in the lounge-​really?! Overall though-​lovely, lovely place-​my favorite.

Excellent. Opulence. Now, the day before I had an appointment at The Red Door Spa on Pentagon Row. $ 100 for a pedicure (I had a gift card), the venue was ok… but today, I had a facial (just a facial) at the Pearl Spa and all I can say is, I will be returning again! Awesome, excellence in the greeting, the environment and the warm brownie and mimosa at 9 AM. made my day. The heated Neck Pillows are everything. This was the level of service and style that I expected in what I would consider an upscale spa. Genuinely friendly staff, extremely professional and I loved it. I am getting a Retreat Package and Couples Services as well as a package for my Husband. Oh and did I forget to mention I am a member now — my honey bought me a membership for valentines day. Ladies, do it! 15 minutes away from my home. What more could I ask for. The Pearl Spa — I say job well done.

If you value your time, and privacy, stay away.
For Christmas my husband and I got a gift card for a couple’s massage at the Pearl. I called to make my appointment. The receptionist was nice, but if you call don’t give them your email. I did, assuming it would be used to confirm my appointment. I got the confirmation. I also got 3 emails in five days! Ridiculous! I was never asked if I wanted to be put on an offers list, or given the option to opt out over the phone. I’m sorry, I’m too busy to deal with your spam. I unsubscribed from their email list, but also called and asked that my email address be completely removed from their system. I was told it was. But guess what — 4 months later I am still getting emails! I opted out, and supposedly had my email removed from the system, yet they still manage to get to my inbox!
In many cases that’s enough to get me to stop patronizing a business, but it gets worse. Oh yes, much worse. As I was changing in the woman’s locker room, another woman was in their taking pictures! Yes, taking pictures as people are changing, showering, etc. I threw on my clothes as fast as I could and found an employee to report this to. The employee went to find a manager. When I went to check out, it happened that the manager was the one up front. The other employee came into the lobby and reported what I had seen. The manager did not seem worry, distressed, or concerned at all, to the point that I wondered if this was a common occurrence.
The massage was decent, but I’ve got massages just as good at other places for less money, and much, much less stress. Not worth risking finding a nude picture of myself online to go back to this place.

I had an awesome experience here. I had the Urban Retreat package and everything was great.

The Pearl has changed my perception of what I should expect when I go to a spa. The staff was so friendly and my masseuse was so attentive. The entire ambiance of the facility usher into a place of relaxation. The brownie with the whip cream at the end of my treat really sealed the deal for me. This is official my go to spot.

The pearl spa was an amazing experience!!! My co-​worker treated me for a wedding gift and I love every moment of it. As soon as we arrived we we’re immediately greeted and showed us around. We came about 30 minutes earl so we could relax in this dark lounge room, VERY relaxing with scenery they had flavored water, tea’s, and heating pad to go around your neck. Until we we’re called. Kristen I believe is her name, she did my facial and it was OUTSTANDING! my face felt so good after’s she took her time asked me questions about the face before hand. I will definitely ask for her again. The massages we had were side by side in a dark room, very relaxing. Then to end it we had a nice little warm brownie with champagne. I will be heading back to the pearl AGAIN for sure. It was an amazing experience.

I took my wife to the Pearl for her birthday. We signed up for a couples Hawaiian massage, bath soak and foot massage.
I was first led to the mens waiting room, which had a nice big screen TV and fridge with water. The couch was comfy and I sat there and filled in the usual enrollment form. I was impressed to see that the form was short and didn’t ask for my complete medical history. The changing room amenities were very nice and modern. The robe and slippers comfy.
After waiting a few minutes, my massage therapist collected me from the waiting room and I met my wife at the massage room. Our room included a tub and the back wall had one of those waterfall walls.
The massage was superb. My therapist really listened to me when I gave her areas to focus, and she used just the right pressure in the right places. In the past, other therapists either use all deep tissue, or all light. I like heavy on my back and shoulders and light on arms and legs. I think next time I’ll choose a room without the waterfall, which was a loud distraction in an otherwise quiet and sensual massage room.
After the massage we got to use the tub. It was inviting with it’s bubbles and accompanying champagne and sparkling cider. The changing lights were a nice touch until I sat up against the controls, turned them off and couldn’t figure out how to turn them on again.
I give the pearl 4 stars because the experience at the end was uncomfortable. A different person came to escort us to either our separate waiting rooms or a «couples» room. Being nice and relaxed and wanting to discuss our experience, we chose the couples room. This is not a room — it’s more like a couch and divider, which is the only thing that separates us from the front of the store. The store front consisted of a big glass window to the street, so as we were escorted to the couch in our robes, people on the street could see us. I wasn’t too phased, but I could imaging some shy people not liking being paraded for others to see in just a bathrobe.
What happened next was weird. There’s some sort of party room off to the side of the couples waiting room, which was hosting a party of loud people. Furthermore, as guests started to arrive, they congregated in the couples area. One woman was on her cell phone, and another couple were hugging and screeching. Meanwhile, my wife and I sat their on the couch in our robes, trying to relax. We quickly gave that up and went back to shower and change. Not a good end to our massage therapy.
Overall, the service was good. The main event — the massage was great, but I could take or leave the bathe (especially since it cost $ 70 + tip). If we come back I’ll skip the couples room, which is a shame, because we like to unwind and sip water after a massage.
The lady who checked us out was nice. Especially since I found a gift card after I’d paid, and she still took it off the bill.

I seldom give 5 stars, but The Pearl day spa was on point from the moment I made the appointment. So I’m the Matron of honor in a wedding this weekeend, and my Bride has been stressed so what better way to relax her than with a facial. So upon arrival we were immediately greeted and taken into the back where the locker room was, such beautiful and relaxing scenery. We arrived 30 mins early because I heard they had an awesome waiting lounge, which they totally did. Im not a fan of flavored tea, but The Pearl spa changed that real quick, all I have to say is try the African tea, very good! We immediately were relaxed wothout getting services yet, amazing. Once our appointment time came we were escorted into tue back where we had the most relaxing Classic Pearl facial every, we were able to stay in the same room and they even did our eyebrows. When were done everyone was complimenting us on how beautiful our skin looked and what glow we had. So we thought we done… No not at all, as we approached the waiting area they had Red wine and Mimosas with a very yummy warm brownie waiting for us. Very kind and genuinely nice staff, not one bad thing I could say about them. By checkout the Bride set up a full Massage and Blue Grotto appointment for Friday, the day before the Wedding. Thats how2 awesome you guys are, prices aren’t that expensive as well. I cant wait to return.

WOW– the Pearl is just what I was looking for. I went there on Saturday for a much needed facial and I had an amazing spa experience there! Working in DC, aka a concrete jungle mixed with a traffic nightmare, a girl needs a place where she can get away from it all and truly relax. The Pearl Spa does just that. Only 25 minutes from downtown SS the place was well worth the drive. I got a great facial. Waited 5 years after a crazy facial experience but really needed to address the numerous black heads on my face that I could no longer pass off as freckles– ya know?
As soon as I arrived, the receptionist was friendly and escorted me through a nice relaxation room straight to the to a changing area. In addition to the usual facial gown, robe and slippers in the locker, the Pearl has digital lockers where you create your own code to lock your things. This is much better than the usual key an a string you have to keep track of or just hanging your things on the back of the door where you are getting your service. I went back to the relaxation room to wait for the esthetician who came pretty quickly.
Esthetician, Heather, she was very good. After explaining my concerns, she promised to be gentle and she was. She removed several black heads and it was almost painless. What puts this spa over the top. the warm brownie and glass of whine they gave me after the facial was over. I don’t really even eat brownies but man o man… that brownie was heavenly. I’ll definitely return to the Pearl! It was an amazing getaway from city and my skin looks fabulous!