TCC, Verizon Authorized Retailer

Do not go to TCC Fulton, NY! — there is a reason that that store has few or no customers most of the time. My neighbors warned me but I went anyway. Brought in my Verizon mifi mobile hotspot that I bought on line and asked them to set up an account and activate. No other customers were in the store at the time and there were two TCC sales consultants there. The consultants told me that what I was asking for was impossible because I did not buy my device (Veizon mifi mobile hotspot) from them. I asked for the manager and she came out from a back room said exactly the same thing. So I jumped in my car and drove to a Verizon Wireless store about 10 miles away. The account was set up and the device was activated in less than 15 minutes and has been working great since. From what I have seen and heard from others, it is hard to understand how this place stays in business.

The people were nice enough. Knowledgable about the phones and the like. But when it came down to actually purchasing something they will try and hard sell you to switch to the newest Verizon money grabbing plans and the new edge program. I tried politely declining. Moreover they lied to me and told me that transferring an upgrade from another line on the plan would cause the current contract to be broken and that line would lose the unlimited data. This is not the case. As nice as it would be to go to the store and walk out with a phone instead of waiting for it online. Just do that, because dealing with a verizon store is more painful.

My daughter and I had a great experience at this new Verizon store in Fulton. If you are looking for a new cell phone or are interested in dish service, they are very knowledgeable. It is nice to have a business like this close to home and not have to travel to Syracuse.