True Fitness

Josh Kaplan– You owe me money and I will get it from you.
Imagine getting bills from Gold’s Gym without ever having set foot in any of their locations, communicating with them, let alone being a member. Here I am receiving invoices and annoying robocalls from their billing service/​collectors ABC Financial Services.
How does this happen, you ask?
My previous gym, True Fitness shut down with no warning. Heck, the only notice we got was an email on April Fools telling us our gym was now a Gold’s Gym. Imagine my surprise when I rolled up for my morning workout and found out that the gym was now closed. The whole situation reeks as I prepaid 3 years ahead in order to avoid ANY recurring billing.
Will Gold’s Gym/​ABC Financial services be reimbursing me for the prorated months I lost? Probably not.
Long story short: The owner of True Fitness, Josh Kaplan, sold his active memberships to Gold’s with no notice to members. Gold’s has now assumed that 100% of True Fitness members are paying members of Gold’s/ABC Financial. Even if your account is settled at True Fitness, they will still bill you.

I like how the business didn’t have to give us a 30 day notice…
ABC Financial deals with any cancellations. 1 888 827 9262 Your facility fee apparently applies to Golds gym, whether or not Golds ever received that I have no clue. If you weren’t aware of the facility change and were charged for this month, sorry they aren’t going to give your money back.
I’m sure combining two gyms is going to be pretty crowded or at least upset prior Golds members who are user to a certain traffic flow. I would hate if all of Golds gym were to come into True Fitness at once.
Oh well what’s done is done. These reviews don’t count for much but ranting points anyways :)

out of all they gyms iv been a member of this one was on my top list, i don’t go to the gym to socialize i want to go in work out and leave and that’s exactly why this was my fav gym. they had a nice variety of free weights and free space. they also had good amount of cardio machines. Front staff was helpful and polite i am gonna miss this gym.

On April 1^st I received a letter stating True Fitness was closing on… SURPRISE, April 1^st. Attached was another flyer stating I was now a member of Golds Gym (way on the other side of town). Thinking there was no way this could be true since I did not sign an agreement with the aforementioned gym or even worse I was not just recently in February charged an annual fee when I have only been a member for 3 months and it suddenly closes without properly letting its patrons know. Nope not True Fitness. But to my surprise and DISGUST that is what just happened. Golds Gym told me the owner of True Fitness didn’t want to renew the lease and decided to sell its members to Golds Gym. Just like that, someone shared my personal financial information with another gym and I was given no say. I have tried calling True Fitness a number of times but the FOOL on the other side of the line pretends not to hear me. Worst customer service ever. I am canceling my now membership with Golds Gym and sharing this horrible story with anyone who will listen.
As a side note Id like to add that Golds Gym management has been amazing.

Out of business and sad to see it go.
Never been to any other gym — guess I get to find out what other places are like.

Sorry to see true fitness closed. Great environment to work out in. I was sad to not have been given enough notice to clean out my locker though and can’t seem to get ahold of anyone to get my stuff back

A sad day indeed. A landmark. RIP. Been a member for over 10 years when it was Golds, then Kolloseum, & finally TF. A no frills iron & sweat gym. Met some great folks there through the years and even made some lifelong friends. I always felt at home walking through the doors. Thanks for keeping the old girl around for a couple more years Josh. Bummed I’m stuck with overcrowded crunch. Would go to Golds per their offering, but it’s just too far out of my way.

Man, can’t believe they’re shut down. I’ve been here since December 2012 and it’s been a blast. I’ve been to 24 hour fitness and it gets crowded, Anytime Fitness would be perfect if they weren’t so expensive, True Fitness was the one gym that had all the equipment serious lifters would need along with a little bit of strongman stuff, all for a very very affordable price. You can’t find that nowadays in the sea of cookie cutter gyms and crossfit gyms.
Granted the equipment was old and rusty, there were only two good squat bars, and the bathrooms weren’t really well taken care of, but the moment you put that bar on your back and squat, those complaints disappeared. That rust becomes a simple reminder that for years, that weight was being lifted by folks before you. That you are now going through the same journey to getting strong as they did. Those bathroom trips were few and far between because you were eager to get back to the bar and lift even more.
The best part about this gym was the community of people who were lifting, encouraging, and completely dedicated to getting stronger. And it was awesome to be surrounded by these people.
So here’s to TRUE Fitness, definitely gonna miss this spot and nostalgic for all the gains made here. Also for the music, sometimes it’d be loud, other times it’d be quiet, most of the time it’s pop, sometimes rock and rap, but the funniest times were lifting while singing along to backstreet boys as it played or lifting to the entire Sam Smith album (that was cruel to do, but funny as hell when you think about deadlifting 225 lbs, trying to keep focus, while Sam Smith’s sad ass songs played in the background).

RIP TRUE FITNESS.
Yes you are in definite deserve of a 4 star rating, despite the ugly aesthetics, swampy bathroom, & carpets upstairs.
Out of all the gyms I have been to, this one tops them all. It’s not all about the pool, sauna, or watching a movie while doing cardio. no.
It’s about surrounding yourself with people that have the same mindset, goals, & are willing to do whatever it takes to accomplish their goal.
& I have done just that at true fitness. I will forever cherish all the DOMS I have received from heavy leg/​shoulder/​back days, the people that have motivated me, the hot 110* workouts, pushing my limits everyday, and closing down the gym with whoever was left there.
I was only a member here for a little over a year, but this space has seen A LOT of history. From Koloseum Gym, to Powerhouse Gym, all the way back to Golds in 2006. Many greats have stepped foot & lifted in here from Flex Lewis to Hidetada Yamagishi.
True Fitness won’t be forgotten. I feel lucky to have been a member of such an awesome old skool gym.
Onwards & upwards!
[all memberships were transferred to Golds, with the same price, yay!]

The WORST customer service… rip off with their «contracts»…buyer beware!

After speaking with Josh one of the managers he explained everything with me, which clarified my situation with me. I really appreciate all his help. I did post a negative situation that I occurred but they did rectified the complaint. They did help me out. And I will continue to refer people here.

This is to the woman who said this is a men’s gym. Correction this is a workout gym for people who really want to do it right. No women on phones texting and doing cardio only. If this gym is to tough for you maybe you should try to build some muscle like the other women who workout here. Muscle is not bad, my wife has muscle and is very attractive at the same time. If you want a pansy gym head to curves or do silver sneakers.
This is for Boris, you were never a member here you quit because you have no drive! plus you need to build some muscle yourself, sales staff should be in shape, do not hate on something if you have not given it a try.

I like that the gym never feels congested. I typically come here to run when the weather is bad outside… There are plenty of free weights and machines to go around, so everyone can get their workout in with no complications.
I’m a big fan of customer service, so a recommendation I would make to the gym is having the front counter employee greet members and layoff the internet/​personal phones. Lastly, the restrooms and paper towel dispensers should be checked more often for maintenance.

Pros:
— spacious as well as tons of bench and and squat racks
–usually empty so perfect to get a workout in
–friendly staff
Cons:
–rather rundown/​dirty
–bathroom is the WORST!
–smells like BO, piss, poop, as well as old air fresheners.
I am not a materialistic guy or anything so this gym is ok in my opinion, but the bathroom needs work!

I’m just going to say this straight up. This is a men’s gym. All of the equipment is catered towards stronger people and I was unimpressed with the options for women. I was highly anticipating trying this gym out because my friend (also a girl) raves about it.
When I visited there, I was less than satisfied. I’m a very petite girl with a yoga/​Pilates background, so therefore I’m not very strong or used to lifting weights. Many of the machines were for very strong people and I was having a lot of trouble using them. The weights on the thigh machine for example go from 10lbs (too light) to 30 lbs (too heavy). If your a fitness guru, this gym is the place for you but for me being as petite as I am, they just didn’t cater to my needs.
However, the facility is very spacious and accommodating to different people’s workouts. They have a huge weight section, a spacious floor, a cardio area, and an upstairs with a punching bag. As I said, if you are a fitness guru this gym is the gym for you. They also offer free boot camps with your membership as well as two personal training sessions.
The staff was very knowledgeable and I appreciated the fitness test to see what my goals should be and where I’m at. True fitness is a great gym if you are into strength training but it just isn’t the place for me

It’s all good ’til you want to cancel the membership. Seriously, it is OUT OF CONTROL!!! I moved and haven’t used the membership in two years. I have made special trips back to cancel my membership in person. And EVERY TIME I go, the person who cancels memberships (Laura) isn’t there. She’s off. Or on vacation. Just MIA.
So by coincidence I ended up closing the account my membership was linked to. And all of a sudden they remember me and are calling me six times a day wanting their money. So I call and, since I was late paying for a month, they want me to pay three times my membership amount. You’re kiding, right? So I call Laura and tell her it aint gonna happen, and they should be giving me hi-​fives since I’ve been paying them for nothing the past two years. So then she says I can just bring my membership up to date (including putting another card on file in order to pay for it), and then try to cancel. So I do that. And I go tonight to see her. And the girl tells me that she is not there. THEN she says that they only cancel memberships between 10 and 5. Whaaaat? Laura didn’t mention that at all. What is going on?
Every single time I have gone to cancel my membership, I’ve gotten shut down. EVERY. TIME.
The struggle continues! This is some shady stuff! Beware!!!

Not a gym for those who wish to come and go. If you wanna show up, work out, and leave, then look elsewhere. The people at True Fitness will be all up in your business the second you walk in.
I went on their «tour,» which consisted of the lobby, redundant questions, weighing me, being measured, and judging me for my body-​fat, and for not taking a multivitamin. It was extremely invasive and judgmental. Thank you, Jose.
After 35 wasted minutes, I returned the unused guest pass, and walked out.

I came by on a weekend to check this place out in person and was harassed into signing up for membership before even offered a tour! The staff is pushy and the place seems a bit run-​down. I also find it quite funny that it has 4.5 stars, yet 22 «not recommended» reviews which all seem to have 1 star and awful stories of non-​customer service. I’m not too surprised and I won’t be if my review ends up there as well, since mine isn’t raving about their dated equipment and unprofessional staff. Don’t get suckered in!

Absolutely love this gym!
I’ve been a member for over a year now. It’s always clean, machines are never broken, and best of all it’s never packed. They have awesome boot camp classes and great trainers that really know what they are doing. My personal favorite classes are Tuesdays and Thursdays at 7:30pm.
You also get to meet with a trainer once a month to check on your progress, and to keep you on track.
I highly recommend Edgar Gonzalez as a personal trainer.
The staff is always great, very friendly as well as all the members at this gym.

This place is NOT Koloseum Gym, for better or for worse.
I come from a serious bodybuilding background and when I was in the are back in the day. I’d stop in to Kolosem for an inspiring workout surrounded by serious athletes and bodybuilders. The clanking of old machines and weights behind the echos of 80’s metal in the background. I loved it! But of course Milos made some bad decisions and the place shut down and with it went one of the last true GYMS around. Now it is just another «fitness» center with nothing special to offer aside from lower prices than gold’s or 24 hour… I decided to stop by now that it’s re-​opened as a true fitness center and here’s what I found.
Pros:
Bathrooms got a renovation which is nice.
Cheap and affordable rates with a variety of plans. Very straight forward.
Cons:
They took out about ²⁄₃ of the old equipment out. They tried to sell me on this but all the equipment and variety is what I had liked.
Where did the outdoor section go? They used to have tire flips and things you could do outside behind the warehouse door.
Atmosphere is lacking. Typical fitness center crowd.
Whats with the Ikea color scheme?
No pro shop or supplements counter.
Overall I was disappointed in that I was hoping the gym would’ve remained the same only under new management. Unfortunately this is not the case. I’ll pass on this place.