S Motors

After alot of searching for a specific car (Mercedes ML pre-​2005) I found the cleanest one in two counties at Smotors. Sean, Rigo and Jimmy couldn’t have been nicer. After a little back and forth on price we agreed and my wife and I drove off in a beautiful car. I did a lot of research so feel confident I got a great car and at a fair market correct price. I’g go back there for sure.
DH

Do not buy your car from here.
Shawn and I agreed on an amount of the minivan I purchased and I put more than ¹⁄₃ of the price of the vehicle, with taxes and fees, as down payment. They were wonderful, driving me to and from the ATM so I can pull out more cash for my down payment. Offering my boyfriend and I waters. Incredibly sweet and pleasant. I never test drove the van. We were desperate. We needed that van same day. The experience was fast and the best I’ve ever experienced.
Then, the honeymoon phase was over and I met the real Shawn. I would never take the time out of my very busy life to write lies about a business I just purchased my van from. I will, however, take many minutes out of my day painting a picture for you about my car buying experience with this company.
We closed the deal just fine. I drove off the lot with my van and was happy as can be. After about two and a half weeks I get a call from Shawn and he stated the finance company needs more money to approve me. I asked how much. He said $ 500 more and he’d knock $ 400 off the price of the van and it would lessen my payments. I know that’s what it did, but I explained that we had a deal. He had gotten onto his computer. I told him my credit score. Gave him my pay stub and my other bills. We agreed on a price for the van and how much the finance company is requiring me to put down to be approved.
He also said he needed a W-​2 from me showing I make a certain amount. I said well I know for sure my W-​2 is less than that. His solution? «You work for your dad, right? Just have them make one that says that.» I replied with «I’m pretty sure I can’t do that, that’s illegal.» He retorts with «No, no, it’s very easy! Just talk to them!» What?!
He then got very rude and nasty. Told me this is how it is because I have bad credit. That if I don’t put the extra $ 500 down, then we would have to do an in-​house loan and they don’t report to the credit agencies to boost my credit. I was very angry. I told him that this was shady and illegal. He told me I would waste his time when I’d ask him to explain how he thinks this is how it works. «Listen to me, I am not going to repeat myself again so don’t waste my time.»
He’s a complete jackass that I have the pleasure to deal with over he next 3 years. I’d never use their mechanics based upon the reviews. I thankfully have a wonderful mechanic who has wonderful morals and work ethic.
Shawn, I don’t foresee your company being in business much longer with how much you lack ethics, morals and respect. Your immediate reaction to a dissatisfied customer is to call them liars, rude, stupid, etc. had I known this about your company, I would have never come in on that Saturday afternoon. You have a lot to learn, my friend. I hope it isn’t too late for you to humble yourself.
Take care and stay the hell away from this place. I wish I could give negative stars.

Easiest car buying experience I’ve ever had. Shawn and Jimmy really took care of me and made buying my car stress free. If you want a great deal on a used car I would recommend going over to S Motors. I also love the service they have done on my vehicle, nice low prices. Look forward to my next used car I purchase, see you guys soon. Thanks!

I got my Jeep from S Motors a year ago in May, and I can confidently say I am still happy with my purchase! I got a 1998 Jeep Grand Cherokee Limited, and it is still going strong! This was my first purchase through a used car dealership, and I was quite nervous, but everyone there was so nice and reassuring, and they had a very complete carfax that helped. I just want to say «Hey Shawn and Rigo! Jeep is still doing great, and I am still in love with it! Thanks!!»

I am a college student and i had been saving up for a car all through high school and i finally saved up enough to buy the car I wanted. I wanted to have the car checked out to make sure it did not have any problems and the owner refused and assured me that the car had been tested for everything and that he would not sell a car that had any problems. I mistakenly took his word and sure enough a month later the engine had complete failure. When i went to talk to them about working something out they said they could not help me because i was 3 days over the month warranty. These guys are worst kind of scum. Don’t buy a car from them they don’t care about the quality of vehicle they sell you at all. They don’t care even to help a struggling college student who has no way to get to school not because they screwed me.

I have been looking for a car for months, and every used auto dealership around me (Anaheim) seemed to have a substantial mark up on their vehicles. After months of searching S Motors had the car I was searching for, which included complimentary car fax (which is vital to ensure that the vehicle you will purchase gets routine check up and of course to see if the vehicle was involved in an accident), warranty (30 days/​1000 miles), low mileage and a fair price for my new Range Rover.
I emailed them for the OTD price and got a response from Shawn within 24 hours. I provided my bank with the vin number which S Motors provided and by the next day due to the fair selling price, my bank granted my loan (it has been tough being approved for a loan but having to choose a different car because my bank told me that some of the vehicles I have been inquiring about is priced way above their actual value).
When I walked in Shawn was ready with the key in hand and I was able to take a test drive immediately. He explained the paperwork and was not at all pushy especially in offering their other services. The warranty was included with the price and offered $ 50 per hour on labor and wholesale prices for parts for the life of the vehicle. I was out of the dealership with my new car in under 30 minutes. First time car buyer experience was awesome thanks to S Motors!

Such a long overdue review. Their sign that they have in the front of their building really is true, «We finance good people with bad credit». I went there with my parents because they had just purchased a car the day before and they were coming to pick it up. As we were waiting, I was curiously looking around and saw a Mazda Tribute that I liked a lot. They let me take it for a test drive and I loved it. The only thing is, I have awful credit. I thought it would be YEARS before I could get into my own car, and so I was reluctant to give them my time because it would be a waste. I still sat down, and they told me that they could get me into the car, but for $ 500 more than I was able to put down ($ 1500). Sean, who helped me, said that he would give me a month to pay him the remaining balance of the $ 500. I asked him then once I pay him that $ 500 then I could get the car and he told me «No, you can take the car TODAY!». I was through the roof. I finally had a car! And someone who saw my credit, determined that I would need to put more money down because of my low score, gave me a chance and not just that, but gave me an amazing car. I’ve had it since November and not one problem since; and any problem you have, you take it in and they can fix it for you at little to no cost. They are genuinely nice guys and really do want to help people get into a car. Mind you, I also don’t have a giant car payment either. Its about $ 200 a month for a 2003 Mazda and I recommend this place to literally anyone I know trying to find a good, reliable used car.

Shawn and his Team are excellent individuals and care deeply about their customer’s buying experience. I got a 2007 Volvo XC 70 in Amazing Conditions, and Shawn fixed some details that I noticed right on the Spot before we made a Deal. he wanted to make sure i was happy and comfortable with the car I was going to buy. I bought the Car in November, with brand new tires and now, 15k miles later, the car is running great. He even helped me figure out how to get financed despite my less than desirable Credit history. I would definitely recommend S motors to any one who is looking for a Great quality vehicle and a Reasonable price. Oh and did I mention, you get parts and Service at Dealer’s Cost. I don’t know how deep f a discount they get, but I needed some Volvo Specific Coolant for my car, and I usually would buy it for 28 $, I got it through Shawn from the Volvo dealer for 22 $. He is always helpful on getting quotes for Parts and service as needed.

We just bought a BMW X5 from S Motors and it was a great experience. When we met with Shawn he was willing to work with us, so that we could pay what we could afford without financing. Everyone was polite and their waiting area was very clean. I would recommend this dealership to anyone in the market for a vehicle.

Can’t say enough good things about our experience here today! We got a nice vehicle, excellent service from Shawn and decent financing for a first time buyer too. This was my girlfriend’s first time buying a car, and she knew she wanted another Forester. We found one in great shape here with full service records for a reasonable price. No need to haggle!
Shawn was very personable and a great salesman. Being a corporate trainer and having worked in sales, I can vouch for him being good at this. The conversations we had about the vehicle, financing options etc were very easy going and we could tell that his intention was to get things right. My girlfriend didn’t once feel over pressured, but we still got the guidance we needed to make the deal.
We previously were looking into lining up our own financing but Shawn was able to get her approved at a great price for a first time buyer including tax, title and registration.
It’s rare to go through the process of buying a car and have it be so easy. I would highly recommend checking this place out and would refer my friends or family as well. Thank you!

Just left the place.
They’re as sleazy as it gets for used car dealers.
We walk onto the lot and ask to see the Mercedes G500 listed online. The guy tells us we have to talk to «Shawn» as it’s a «very special» car. I replied, no it’s not that «special» as there’s plenty of them for sale. I then followed up with a simple question, «how’s it special?» The guy must have had a rough childhood with constant teasing and taunts or something as he turned around and said, «well then it’s already sold.» Huh? if it was already sold then why didn’t he just say it in the first place? My guess, they just wanted us to head inside to get our contact information to bombard us with phone calls and emails about other cars they have available.
We drove away and saw the G500 parked on the other side of their lot, on the street. No doubt they were using it as a daily driver, and aren’t willing to sell it unless one is willing to over pay.
Terrible service, waste of time. I can only imagine the quality of their used cars… if the used cars are anything like the people who run/​work at the place then you’re better off walking away like we did.

I recently bought my truck from here and is very happy with. I would recommend this dealership to anyone who is looking to buy a used car. Their cars are clean and you can tell that they check and service them before they sell them, unlike other used car dealerships. They also give you limited warranty on their vehicles. Shawn and the sales people are very friendly and helpful. They even found me a lower interest rate on my financing. The other thing is that the previous owner of my truck had some body shop repair a damage to my truck’s bed that was not to my liking. But Shawn made sure that he would fix it to keep me as a happy customer. Finally the other good thing is that if your car ever needs repairs you only pay the dealership price. A+++++

We looked online for a few weeks to find a specific used car. When we found it was available at S Motors we called to get some more information. Because we live in Northern California, Shawn and his staff went above and beyond to get us the information we felt we needed to feel comfortable about the purchase. We understand it a used car and as such we expected to show some signs of wear. They were clear and concise about the nicks and scratches and did what was reasonably expectable to correct them. We bought the car and drove it back to the Bay Area that day. No issues!
I would not feel uncomfortable about buying another car or recommending S Motors to family of friends.

I wholeheartedly recommend this used car dealership. I bought a 2001 Audi TT Quattro and I love it… but that’s not the real point of my review. My point is that the owner of this dealership understands that he has to sell good cars and stand behind them… and that’s what he does.
A week after I bought my used TT from S Motors, I got a call from the dealership offering to replace my windshield, even though I had already bought the car. He really didn’t have to do that, but he did it anyway. We took the car up to San Francisco and it performed like a new car. No complaints, and I truly believe that if you buy a car from S Motors, you can trust that you are getting everything they promise.
It truly is like a family… they stand behind what they sell, and will do any repairs at cost. I haven’t bought a used car in 20+ years, but now I won’t hesitate to buy another one from S Motors in Fullerton.

They do not stand on their word, and incapable of fixing a turning light.
They assure me that everything was working on the Mercedes I purchase CASH from them, and if not they will fix it at no charge, after all they perform a full inspection and everything works fine, –they said_​.
Well 2 things didn’t work and they decided no to repair one of them because it was too costly and the other, a light bulb signal, after 2 attempts to fix it still does not works.
We started a transaction when I give them a Volvo S 60 as part of the deal. They show me the car value from a website list (clearly was not meant to help me at all). 15 days after the deal was closed, I find out what they show me on that web was 30% of the street value of the car I give them. This was my fault, never the less, be aware they are going to take advantage of the clients luck of experience. (If they did it to me they can do it to you.)
Do yourself a favor, do nor trust them.

At first I thought it was skecty, i bought my jeep tj here (cost $ 10,000) and i was happy with it. The AC did go out after a few weeks and the cylinders were misfiring, but now $ 500 later I fix those, it has been running good since.
It did take a while to get my tags and i recieved a letter from the DMV to pay for it but thought I had paid when firat buying it. I called S motors and spoke to Shawn and they found the mistake and wrote me out a check to compensate for it. (Didn’t think that was going to happen but did, so glad I called.)
When I was trying to finance the jeep I just got a new job and I couldn’t get proof of income. My credit score is around a 715 and i put $ 1,250 down. So with that they we able to get me the loan without proof of income. took a while but in the end I was happy with my purchase. A big thanks to Shawn.

Not telling the truth? I have all the text and emails from your employee… but you will see soon who is telling the truth and I will update this again

Shawn & Rigo are by far the most helpful, honest and good dudes ever. I bought a bmw x 5 and never had an issue with it. Then when I had some trouble with the belts and battery they went so far beyond what anyone could expect or hope for. Car troubles can be such a frustrating thing, but they happen, they made it painless.
If you are buying a car, go to S Motors. Period.

Only giving one star because I cannot rate any lower.
Went in to check out a 2006 VW Passat they advertised as ‘clean’ that they had on the lot and sat waiting for ages after asking the scrawny, slimy salesmen to check out the car. Upon inspection, We noticed bubbling paint/​tint, chipping of the interior, burn holes, missing knobs and buttons, no manual, tire tread was on its last limbs, and signs of excessive fuel consumption with the car, The rude salesmen told us that they wanted $ 2500 (plus 20 000 miles) over what anyone else was offering and upon attempting to negotiate him, he told us that all the problems pweren’t his problem and that there was no negotiations and if i didn’t like that, then I can leave.
Wouldn’t buy a car from these scumbags if it was my last option.
Luckily Springfield motors was right down the street and they put me in a like new 2010 Jetta with half the mileage, for the same price c:

I almost missed this sweet deal, but I had a gut feeling so I showed up on the bus.
I came in looking to buy a car I had my eyes on for about a month. I’ll admit that at first I thought the owner was just a typical car salesman looking to take my money, but I was wrong. He answered all my inquiries, and took the time to listen to my story without coming off as a phony. When I told him I needed to come back with some payment info, he didn’t hesitate to offer me a car for the night so that I wouldn’t have to catch the bus back home to Los Angeles. Although I said no, I still think that was very generous of him.
It has now been three months, and I have yet to feel any remorse. I still love my car, and I plan on stopping by S Motors for maintenance on it.
In essence, buying a used car will always be a roll of the dice, but it definitely makes things easier when you find it at the right place. I let my intuition guide me, and I’m happy I did!
Thank you, Shawn!!!