Professionail

I love the way Jennifer does my pedicure. I have been going here for years and only see Jennifer.

The pricing is way cheaper than anywhere else in town. But you really get what you paid for. The service is the worst part of this place. Nail girls are either on the phone, talking to each other or eating while doing your nail.
Not that profession-​ail.

This place is great! Second time here and I’m still happy with how my nails came out. I actually felt bad because my older acrylic were very hard to take off, therefore I can tell my nail lady was having a hard time. But she happily gave me a new set of acrylic and very good customer service. I think I finally found my nail lady. Thank you Molly.

So this was my last attempt to give professionail a try. I read a bunch of reviews that said to go to Molly. so I did. She was very kind and sweet, however she did a bad job on my nails. I’m not exactly sure what people were saying, but I was very disappointed. I don’t understand how they can allow customers to leave with the quality of work they perform. The last time I went in one of the nail ladies left hair in the gel nail polish. And once she put it in the gel-​soak off machine it was too late to take it off. She did this on 2 of my nails. How they have a license to do this. I do not know. In too of that they give you attitude when you don’t leave a good enough tip. Well I’m sorry. I tip based on quality of work.

The ladies that work there are very rude and not consistent with their work. I got my acrylics done and the lady that did them was super rude to me and totally disregarded what I wanted and just did whatever she wanted to do. And when I tried to pay with credit card, she kept swiping it in the machine that took debit card and told me that it wasn’t working. Well OBVIOUSLY lady it’s a credit card. It doesn’t have a PIN number. When I told her that she got extremely impatient with me and started raising her voice at me. I absolutely despise this nail salon.

For soooooo long these people have exploited the fact that they were the only nail salon in the west Fullerton/​Amerige heights vicinity… They charge way too much, the wait is always ridiculous — even with an appointment, the service is terrible, their work is subpar, the attitudes of the nail techs are bad and snippy or pushy. The pedicures should be a polish change because that’s essentially all that they do. I’m so happy there’s competition popping up around them.

This place is your one stop for eyebrow waxing and nails. Jennifer is amazing! She is diligent, hard working and so so sweet. I don’t let anyone else fix my eyebrows but her. They have a great selection of nail colors and brands.

Genuinely speaking, I love this place. I’ve been going here to get manicures and pedicures since I was little, and they have never disappointed me!
Everything from acrylics, pedicures, and eyebrow waxing has been really great. I love getting my eyebrows done here and I come to get a fill every 2 weeks :) Honestly I’ve had probably every lady here do my nails at some point (some a little better than others) and they overall do a good job! I get compliments on my nails and I get asked where I get them done often enough to where I know that Professionail does above average work.
The negative reviews make me sad bc I’ve gone to other nail places on a whim and Professionail always seems to be the place I come back to!

Everything I have gone here I have left very happy! Everyone is friendly! Molly is AMAZING for nails… Dan is the best for pedicures!!!

My nails looked better going in than coming out. I wanted my acrylics removed for a new job and a new polish.
Lady must have not seen my polish sitting there the whole time because after my acrylics came off, she put «shiny buff» and couldn’t paint my nails. I paid 22 $ for her to remove my acrylics and give me a shitty manicure. If I can upload pictures I will! Even left junk all over my nails.
Update: after going back in and causing a scene, I left with no resolve still. Bo refund, and all the Vietnamese worker girls took the chance to gang up on me until I left in a rage. PLEASE SAVE YOUR MONEY FOR A BETTER NAIL SALON.

I’ve been doing my nails for years I know what’s out there. Take my word for it lady’s and gents this place is amazing! Ask for Molly she’s been my nail lady for years! Hands down she’s the best one!

I decided to come back here even though the previous time, the guy doing my nails cut me while filing my nails. I figure I’d give it another whirl with a different person. Although I was happy I didn’t leave with any cuts, the gel color finish was horrible, it was thicker at the ends (reminded me of a duck), and i was supposed to have glitter on my ring fingers and she completely forgot in the end. It’s safe to say, I’ll never be coming back here again.

The only place I go. I have looked and tried others but Kimberly at Professionail is the best around. I have been getting my nails done for over 10 years and Kim is by far the most consistent. She does a great job every time. The prices are fair because they deliver a good service. Most of the pedicures have been good as well.

I have been coming to this place for 7+ years now and they have never failed me. Kathleen is the one who helps me and she is a perfectionist every time. Love her!

I wavered from my usual salon of choice because I was in the area and while the service was fine nothing particular stood out or was impressive. The ladies were pleasant and the place noticeably has regulars, but unless I’m at the boyfriend’s house and need my nails done quickly I don’t see myself revisiting.

I’ve been coming to this nail salon for many years now and to be honest, this place is a hit or miss. Luckily for me, my most recent visit was a great success!
– Service: 3.5÷5 –
I came in to get a manicure on a Monday afternoon and it was a lot busier than I had predicted. All of the manicurists were occupied, so I began to chose my choice of color while I waited. After waiting about 15 minutes, I was accommodated by a lovely technician named Linda. I’ve always seen her at this location, since she’s been working here for 9+ years, but I’ve never had anything done by her. At first I was slightly disappointed because they ran out of my color, but with the help of another employee, they found a very close match. Yay! The reason I gave their service a 3.5÷5 is due to the fact that I haven’t always received assistance that was up to par. BUT if this were my very first visit, and had I not known better, I would give it a ⁵⁄₅ without question.
– Linda: ⁵⁄₅ –
She was very diligent with the work that she put into my nails and she was also easy to converse with! Aside from the great work that she had done, Linda recognized me through my resemblance to my mother. That was a pretty good one!
– My overall experience: ⁴⁄₅ –
As previously mentioned, I’ve been coming to this salon for many years, and from what it seems, this place is going nowhere but up! Although my recent visits were pleasant, I don’t think I’ll be able to state my final conclusion until I have a few more visits in. See you soon Professionail!

This was my first and last time at Professionail. I was looking for another nail salon and settled in this one. I understand that it’s Friday night and 40 minutes til close; however, I still deserve the full nail salon experience. And if the services I asked for could not be accommodated within that time frame accordingly, I should have been told before I was offered a seat.
I specifically came in for a full set and I don’t mind paying for great service. The lady that did my nails was rude. I made a comment about the way my nails looked and her response suggested that I never wore acrylics before. The 2 main things that bothered me were the final presentation on my nails and the way I paid. I asked the manicurist if she would clean up my hands and remove the access acrylic residue from my fingers. She told that I had to wait until my nails were dry to remove it. I could tell that she was cleaning up to leave, so I asked her again. This time she told me that it would come off when I washed my hands. UNACCEPTABLE! Why should I have to walk out, after paying to have my nails «professionally» done, with my fingers looking a mess. I did not walk in with acrylic reside all over my fingers!
Secondly, the lady that took my money sort of snatched it from my hand and she didn’t even say thank you.
PS…And they were kicking my shoes around. Not cool!

Cindy did such a great job on my nails. She noticed that my cuticles were badly damaged and dried out so not only did she recommend an oil treatment (which was totally worth the extra $ 5) but she also spent more time throughout the whole process to trim the excess skin around my cuticle! They also have so many gel colors to choose from and what I loved most was that they use a uv nail strengthening base coat. This is definitely ideal if you don’t want frail nails after removing the gel polish. I would say they are average price for quality service. My total was $ 35 for gel mani w/​oil treatment and tip. Enjoyed the convenience and my hand feel so soft and refreshed!

My various visits have always left me content&happy while leaving with what Id ask for. Everyone was always nice and welcoming. So id wish to give Professonail more stars but today was unacceptable.
HALF of my nails had noticeable lines due to the several coats of paint. Not only did the lines show, it looked as if the paint was melting as if ice cream would. I asked her to redo the nails to which she poorly re-​did one. Without giving any attention to the others I pointed out, she began packing up. I made a light hearted comment saying it might be the nail polish that was creating the lines but she continued packing away.
I asked her 3 more times with no success. Rather than re-​doing any of the others, she went around the nails to touch it up I suppose but all she did was rub my fingers with a brush that had been dipped in acetone.
While drying and paying she was nowhere to be found. The lady who had done my pedi was so nice that I didnt want to bother her with having to pick up slack for her coworker.

I had finished getting my hair done next door to this place and I thought, it’s so busy so it must be good! I walked in and got myself seated in a chair after 10 minutes of waiting. All I needed was a pedicure (which costs $ 18). Once the girl called me over to sit down, I noticed she had just rinsed the tub out with water and did not sanitize it at all. I was just grossed out from this point and wanted to the girl to just finish quick. The massage you get was a big joke. It was like «what massage?» after she just rubbed lotion down my legs and that’s it. The girl just kept pushing me to do all these things. All I wanted to do is get out quick, so does she really expect me to sit around to get extra work done on my toes? I think not. It’s like if you say no to all their offers, they pay less attention to you. Terrible customer service.
They have limited descent colors of OPI or China Glaze. Everything else seemed so cheap. Once, I was done, seriously the girl was talking away with another worker and I was waiting there for a bit for someone to take the money. Seriously, you’re gonna make me wait to PAY you too? Uh, overall, just a nasty experience and I certainly do not recommend this place as their sanitization practices just speaks for itself.