Gordon Lane Care Center

My mom has been in a few nursing homes now. Gordon Lane is her 5^th one. It is by far the best choice my sisters and I made. When you walk in the one thing I noticed is that it does not smell like a nursing home and that is a huge impression. Everywhere you walk in gordon lane you are greeted with a hello, a smile and asked if they can help. The staff is by far the most caring and passionate at what they do. As soon as you walk in the front doors it feels like more than a nursing facility it feels like home. My mom never has a complaint about anything. She loves the tasty food. Her favorite cna is Gina, she goes over and beyond for my mom. Sandra in the front is her personal barista she says, she always know how to make her coffee. Jaime the administrator helped walk me through the transfer process to bring my mom to glcc. Nicole in dietary came to her room to go over her diet preferences and took the time talking to mom and showed she really cares about her residents. Beverly the medicine nurse is one of her favorite nurses she is always helpful and makes sure my mom is happy. Janeth her social worker is so understanding especially since my mom has so many questions for her. Janeth always takes care of her needs with a smile. We thank GOD for gordon lane care centers family for taking great care of my mom. Keep up the good work GLCC we love you.

My experience in working with the fine folks at Gordon Lane Care Center is nothing short of amazing! From the time you walk through the door and are greeted by the extremely friendly Sandra at the front desk to the compassionate and attentive care that the nursing staff provides, you can rest assured that your loved one is in great hands. Chloe and Ana in the front office are so kind, thoughtful, and helpful with organizing every little detail and are truly a charm to work with. Theresa and Janeth in Social Services will assist with your every need and have a true passion for what they do. The PT staff is fantastic and has such a positive touch on my overall experience.
Gordon Lane is truly a one-​of-​a-​kind gem when it comes to skilled nursing in Orange County. The facility is clean, the staff is second to none, and they are rated 5 stars by Medicare. What more could you want?!
Gordon Lane gets 5 stars from me too!

Very nice facility with caring staff, very clean and accommodating. Everyone who walks in the doors is greeted by one of the amazing staff right away and made to feel like part of a family. You can tell that the people who work there enjoy their job and what they do. They seem to have a passion for caring for others and the residents seem very happy. :)

I love this Facility! The staff is fantastic and you can expect great customer service from housekeeping on to administration. They have five stars and they earned it. This nursing center is clean and well operated. The staff loves what they do and it really shows.

I’ve been here, and I love how everybody is so friendly, everybody smiles and you can see how patients are happy. I love the environment there I will definitely recommend it for my love ones!

I’ve been to this facility, the staff is friendly, the building itself is very clean and the rehab services are excellent. I would recommend my loved ones to stay here.

I have been working in a skilled nursing rehabilitation setting for more than 10 years. I have worked in numerous nursing homes around north and south orange county. In short, I’ve witness most of the facilities and how they run.
I am an occupational therapist who started working at Gordon Lane Care Center since 2012 and I will personally attest that I’ve seen this building transform from a regular hospital/​nursing home setting to a clean, fast-​paced, home-​like, family and customer oriented facility. Despite the high demands and challenges of our healthcare system, the Gordon Lane Staff thrives. They will listen, attend and take time to pay attention to each individuals needs. Though this might seem to be unrealistic for some, one thing is for sure– Each staff member cares and will always try to do their best.
No wonder this Facility is 5 Stars!
Currently, I am the Director of Rehabilitation of this facility. We have a combined experience of more than 50 years in dealing with orthopedic, neurological, cardiovascular conditions. I am blessed with a very enthusiatic, dynamic and patient-​centered staff. We have retained the same team for almost 5 years. This speaks volume with regards to our team’s collaborative approach to our clients. Statistically, we have been sending roughly 300+patients every year back to the community. The warm hugs, sincere «thanks you’s», the smiles, laughs and tears that our patient give us are some of the biggest reasons, we do what we love to do. Truly, we take great pride with our team and our profession!

The Gordon Lane Staff took great care of my client! Penelope, the case manager, always took my calls or responded to my messages in a very timely and personable manner. Her co-​worker Ana, in admissions, stepped in as well to answer any questions and listen attentively, even when both very busy with their daily task and duties. All of the staff made me feel welcomed when I would randomly visit. (on purpose)
More than anything I felt my client, that does not have family support, was being taken care of. No matter what time my visit I always found my the overall facility clean and staff working, the rooms neat, bed crisp and my client always engaged with activity or interacting with other patient’s, clean and well-​groomed herself. This would make me very happy.
In my eyes, Gordon Lane treats their patient’s with dignity and their patient’s families
with much understanding. They are professional yet personable and I would refer them as a short term or long term care facility.

Hospitals and Rehab Centers are usually less than ideal for their patients and visitors. More often than not, a stint at one of these facilities means a period of turmoil in ones life. With that being said, I would like to give a strong kudos to Gordon Lane as one of the best short-​term care facilities I’ve ever experienced. Top reasons why:
1. Clean — Gordon Lane is very clean for the type of needs serviced within the building. It is clear that management puts a focus on continuously cleaning its patients, their rooms and the common areas. This is one of the few care centers that does not have a pungent smell hit you, as soon as you walk in the door. This was the first differentiating factor that I noticed.
2. Professional, Pleasant & Attentive Staff — It is fair to say that care center staff members are always very busy and quite stressed out. However, it is quite clear that the Gordon Lane team place a premium on their level of customer service. Social workers, case managers and nurses alike, are always very friendly, patient, and attentive. In addition, Ana, Penelope, and Teresa are case managers /​social workers always willing to go the extra mile for their patients to ensure a safe discharge home. Last, but certainly not least, more often than not they are SMILING, especially Sandra at the front desk! Not only does this brighten the mood of the patients, but it provides an uplifting environment for everyone, including the visitors.
3. Good food & Nice Facilities — Rehab centers are not usually known to provide the best food. But the food at this place is actually quite good! It is easily distinguishable that time and effort are put into the preparation of each residents meal. The building and furnishings of this rehab center are quite modern, with nice paintings and art throughout. The patients’ rooms are very pleasant, and equipped with dressers, night stand, and a TV with cable.
I would highly recommend this facility if you are looking for someone to care for your loved one!
Thanks Gordon Lane staff!

My family sent my grandfather here for a rehabilitation stay after having reconstructive spine surgery and a spinal fusion. We put him here at the recommendation of his surgeon so that he could get the care and physical therapy needed before he came home (3 weeks).
He was treated well by his nurses and all the staff at Gordon Lane. His room was kept clean and the staff seemed to really enjoy the funny and upbeat characteristics of my grandpa.
Minus one star because parking can be ridiculous and because of a situation where the male night nurse didn’t want to care for my grandpa and left him for 45 minutes until the day shift nurse came on. (Shame on you!)
Special thanks to Kristina, Makeda, Penelope, Carmella, Jeffrey and everyone that took a special interest in my grandpa.
If a family member needs a rehabilitation stay, check out Gordon Lane. (Plus it doesn’t smell like pee)

Reading some of the prior reviews caused us great concern. I shared the concerns with my father in law’s health care provider. She assured us that they send many patients here and that they have good reviews.
My FIL had a horrible experience during a prior visit to a different facility and swore he would die if we put him in again.
Well good news. We could not possibly have asked for better care than he is getting. The staff is very quick to help when he needs something. They are doing a great job of physical therapy, etc.
From the front office staff to the nurses to the facilities guys, they all seem happy to work here and serve the people they are taking care of.
He actually thanked us for finding this place for him.

I cannot say enough great things about this place. The RN, LVN and the rest of the staff went above and beyond the call of duties to make my mom feel comfortable and at ease during the three weeks that she was there. The staff was always very caring, loving and gentle. On Christmas Day, all the residents received gifts from the facility. My mom got a beautiful nightgown. Gordon Lane is a spotless facility. The maintenance crew is always on site cleaning, mopping and fixing anything and everything that needed to be done. I could go on and on about this wonderful facility. Thank you Penelope, Ana and staff for your professionalism, loving, kindness and respect that you have provided for my ailing mother.

What a nightmare! The Charge Nurse at night is a crazy Indian woman who can barely speak English. When you try to get any kind of info. from her she knows nothing and when you try to get her to take accountability for anything she plays dumb and talks in circles I have never seen such incompetence in my life!
But one thing I do know she cares about is her shiny black Lexus in the parking lot. At night she moves it to the handicapped spot in front of the side entrance. If only she cared that much about the patients in her care.