Bug Man

Never showed up. I called (Ramond) several times and left messages to see if he was in an accident or what the deal was. Didn’t even get a call back. Hm. A nurse at the hospital said this company is well known for no shows. So — - no! Next!

Service came recommended but i have had a bug service at my other homes for over 15 years and i have never had more bugs since when i called the bug man. Requested that i be notified or a card left when the service was done never happened finally fed up when a big spider walked right across my kitchen floor where my grandson was playing. Moving on to another company. after giving them almost 10 months to get it right.

One of the previous reviewers faulted The Bug Man for requiring a «year up front» payment for a termite contract.
I guess the reviewer does not understand that when one is buying something resembling a «warranty» or a «guarantee» that one generally pays _​up front_​.
I don’t feel it is fair to diss this awesome company for policies that are standard across the industry.
These guys are thorough, polite, and fair. That is a rare commodity in this day and age. Further, their warranty covers subterranean termites… try getting that from any of the big companies.
$ 225/​year for a house that used to be in an orange grove is a pretty good deal. In the last 30 years I’d wager they’ve been out five or six times for treatments. You’ll never need tenting if you go this route.

I have used several different termite companies over the years on different homes. The Bug Man is by far the best I have worked with. All of their technicians have been very professional and do very good work. They are also reasonably priced and you get really good service. Other companies I find typically only find stuff when they want to. I have found The Bug Man to always be very thorough and honest with their inspections. Highly recommend.

complete scam they say one year free ahhahaha only if you pay up front scam scam scam stay clear

We had another company contracted thru our HOA come out to get rid of the rats that had been in our attic and around our association. They were TERRIBLE. They would set traps and leave and forget to come back! (OC Pest Control). They did this twice and also to our neighbors.
When The Bug Man got here, it was a totally different story. He had a plan for taking pictures, a 4 week treatment to lower the rat population, setting strategic traps in the attic, repairing places in the garage that were damaged and observing/​maintaining bait boxes around the neighborhood. It was such a relief to finally feel like something would be changed. Plus Tony was very polite, friendly and empathetic to my situation.

These people are great. First of all, they answer the phone when you call them. Other major brands like Orco and Terminex put you on hold for several minutes while they find a local distributer, then take your number and tell you they’ll get back to you in 24 – 48 hours. I called because of flour mites that get into your kitchen when you purchase flour that is already infested from the store — they then infest other types of starchy foods, pasta, cornmeal, etc. This is too small a job for most companies and they just tell you that they don’t do that type of work. The person who answered the phone told me about the bug, and how I could get rid of it myself. I respect a company that at gives you important and useful information rather than just take your money. If i do need them in the future for a more serious problem, I will definitely call. It’s refreshing to find a company that has integrity especially in this market.