Aspen Animal Hospital

Great service and affordable prices always bringing my puppy freya here for any medical needs

I feel badly for those who have had a bad experience with Dr. Toledo’s hospitals. I used to work for a vet, I won’t say who, but I made it so that I would be fired because I was terrified of her AND all she thought about was how much money she would charge people so at the end of the day she was only concerned about how much the place made that day. This hospital, Apen Pet Clinic, I could tell was NOT like that at all! I have a rescued Shitzhu who was severely neglected for about 6 years, living with a dog hoarder who had 36 dogs in cages. I’ve had her 1 year now and was fortunate enough today to have money enough to get her a very much needed dental procedure done. I know that dentals are very important for pets because if teeth get really bad, infections can go through the body from the teeth and cause them to become really sick. So, today, a friend of mine referred me to Dr. Toledo and I was able to have my baby, Happy (is her name) taken care of. The doctor was extremely nice and answered all my questions. He listened to me when I told him how to calm her if she got upset because of her years of severe neglect. She had to have 6 teeth pulled that were very infected (and he gave them to me when I asked for them). He clearly stated how to take care of her with the medications and told me to call if she had anything happen (like vomiting, lethargy, etc). I told him the reason I was able to afford this now is from birthday money I had received and such, since I’m on disability and told him my dollar limit. He did not exceed that limit and was understanding of my circumstances. He gave me good advice when I asked about certain things (like blood tests or iv fluids), since I couldn’t afford both. And he told me why, which to me is very important. I understand that those who had a more negative experience don’t have the background of working in a vet office like I have. I feel badly for the disable owners who couldn’t afford to pay for a week, but I understand also that in most cases, unless they’re non-​profit, businesses do not keep a tab and let one pay later. I also understand the person who was upset her cat wasn’t fed her wet food while there for 8 hours, but sometimes there are emergencies and unplanned walk-​ins who take precedence that are life or death situations and missing one meal for a cat is not at the top of the list at that time. Happy is my baby and if something happened to her that was caused by the negligence of a vet, I would be extremely upset and would feel like never ever forgiving that person. However, I could tell by how Dr. Toledo treated Happy and me, that he would never do anything like that intentionally. I live in Apple Valley and hopefully will be relocating to Fullerton within the year and when I do, Dr. Toledo will definitely be Happy’s vet for life.

Dr. Toledo saved my Puppy ! I brought my dog in to this location and had the best service, the receptionist Jessika was very polite and helpful. My dog had to a stay a couple nights hooked on IV’s and I was updated frequently on my dog’s progress. The Doctor and all his staff were all very nice and caring! I will continue to bring my pets to Dr. Toledo, he is a great vet and genuinely cares for all the pets. My puppy is now in perfect health and back home. Thank you very much to the Aspen Animal Hospital team!

I’ve gone to Dr. Toledo for years, first at his office in Anaheim, and now at his second office in Fullerton. He’s a very communicative vet, and listens to your concerns. I’ve never found him to be one of those over-​the-​top vets who orders every test known in the world and charges you a ton of money. He assesses the situation, and lets you know your options. His office hours in Fullerton are limited, but he’s at both locations everyday. Just ask when you call. Just a terrific, smart, and kind vet!

This place is horrible. I brought my cat here for day boarding & shots because my house was having some work done. I told them that she should get one can of wet food & then her dry food. I mean, she was getting all her shots that day so she wasn’t going to feel very well anyways. When I picked her up I looked in the bag & the can of wet food was still there. I asked about it & the girl said, «oh, sorry I got busy…» You’re kidding me right? She was there over 8 hours & you were too busy to give her food!!! Let’s just say I called back and spoke with the owner, he offered a free day board & I told him I will never bring her back there so that’s not good enough. After a bit of back & forth, he comped the stay but that’s not even the point. I brought my cat there so I didn’t have to worry about her at my house. Let’s just say I will never come here again! Plus, they just sent me a follow up for her shots & they didn’t even spell her name correctly.

W’e’ve brought our animals here for years; dogs and cats. Dr. Toledo and his staff have always treated us fairly.

I called the office at 7:30 because my dog was bleeding from his rectum and this was the only place open. I spoke to a lady at the front desk and she said to go ahead and bring my dog in, if I don’t make it by 7:45 I will have to pay extra for a «after hours» fee and I said That’s fine, as long as I can bring him in. She said No problem, let me make sure the Doctor is still here, And she put me on hold, said he was and then took down my information and my dogs information. I got in the car on the freeway and headed down. She called me at 7:45 and said The fee in now going to apply and will now be $ 55.00 insread on $ 37 I said no problem we’ll be there shortly.
7:54 I arrive at the hospital with my bleeding dog in arms, and the whole place is shut down, lights off. Sign says closed. I check the address, It was correct, I checked the phone number on the door, It was the same one I had. I called and no answer. They just left, after all that. I guess my pug wasn’t important enough. Shame on this business.

Dr. Toledo is a fantastic vet. His bedside manner is pleasant, he communicates clearly, returns phone calls right away, and saves me money. I save at least $ 50 over other vets. He offers personalized service, and his staff are wonderful, professional, courteous, and friendly.
Dr. Toledo has two locations with amazing hours of availability: Fullerton & Anaheim. I highly recommend him! He is dedicated to helping animals get better and stay healthy!

I’m sorry someone else had one bad experience with this office, but I have been taking my dogs to Dr. Toledo for about 6 years now and highly recommend both the Dr. and his staff (Favi is also the best!).
Somehow, I manage to find dogs who are not the healthiest, and Dr. Toledo has helped us through knee surgery, blindness, cancer… I could go on. He takes the time to talk to me about the treatment options, and respects the decisions I make, even when I need to conserve $. When it came time to say goodbye to my dogs (I’ve had 3 pass away from old age or cancer), Dr. Toledo has been the best: caring, patient, and understanding.
I live in Fullerton, close to this office, and am grateful that they have been so supportive over the years.