Ross Dress for Less

I came to this Ross today, it was a mess and unorganized but I can usually find what I need. I went into the restroom (ladies) and it was a mess! Someone had an explosive accident in one of the stalls (it was everywhere. on the floors and the toilet was covered in it.) and the smell was horrible! I didn’t even want to use it anymore so I went to go report the incident to a worker, Cherika was her name I believe. Anyway when I told her the restroom was really dirty all she said was «yes we know» there was no sense of urgency on the situation, she barley made eye contact with me and she walked away. So while checking out I told another worker and she said «oh yes I heard there was an accident in there.» Again no sense of urgency. This Ross is nasty and the employees obviously don’t care about the cleanliness of their store or their customers and their health. If a child who didn’t know any better were to go sit in there they would be exposed to so many bacteria that could cause serious illnesses. A mess like that needs to be cleaned up right away.

What a mess. It a feels like a giant Goodwill. Which is exactly why I shop stores with a more specific style or selection. Bargain hunt simply not worth the hassle of the search. More the fault of the business model of an «ideal» shopping experience at Ross than some metric of measurement in this particular store’s ability to meet that ideal.

Ross’s store management at «some» locations have «somewhat» improved. They are starting to make regular announcements on the PA system to remind those parents that are ignorant to watch and keep close to them their demon-​possess brats while in the store. Their bouncers, or rather, security staff are talking now and greet you as you come in. The exception being the female one at the troubled Hulen location. She still isn’t talking. She completely ignores you when you talk to her, I’ll assume she is a deaf-​mute person, that’s why she ignores you, right? There is hope despite the resistant few staff that just don’t want to act right. At Hulen I am happy to report the staff is now wearing underwear, clothing that covers them up, thank God. At The Cooper location a clerk by the name Ashton was very nice, great personality and gave excellent service. He gave such good service I had to double check to make sure I wasn’t at Macy’s or Dillards. At Hulen they have remodeled the entrance. I will periodically keep my Unilocalers posted. Jesus, who wants to spend an arm and a leg all the time at the big name retailers due to the discount retailers giving such crappy service, I know I don’t. Looks like some of them are getting the message.

A total dump.
I totally understand that part of the fun of going to places like Ross or TJ Maxx is the treasure hunt aspect. In fact, I’m a big fan of searching for the cute skirt or unique kitchen utensil at a great price. I love finding a bargain.
But at this location the employees don’t even act like they care what the store looks like. Nothing is organized, in fact its the total opposite. Shelves sit either empty or with way too much stuffed on them. An actual store display? Forget about it.
It’s a total junkyard. If you really want to go to a Ross and actually enjoy the «hunt» go to the new Ross on 7^th Street… it’s still a crap shoot on whether you’ll leave empty handed or find tons of stuff but at least you won’t get frustrated and fed up while looking.