Guitar Center

The workers do a poor job of communicating what is returnable and what is not. Before you buy anything make sure you read the return policy online. Be better off going the online route for items because they also have limited inventory on items anyway.

I came here a couple of years ago and was treated well enough by a young man whom was very helpful and seemed interested in his job. That service brought me back here today. The people working here now treated me entirely differently. I entered the store and received no acknowledgement what so ever. I wandered around and found what I believed I was looking for. I really would have liked to ask a couple of questions because some of this equipment is new to me, but no one could be bothered enough to help me. Once I found what I was looking for, I proceeded up to pay for my gear and had to ask for someone to check me out. Two young men were busy staring at their monitor and talking and just pretty much ignored me until I asked where that I could pay. I came here with the intention of possibly buying some instruments and a PA. After the way I was ignored In the store I decided to get my gear elsewhere even if I have to pay more for it. Money is not an issue for me. I have money, but I will not spend that money where I’m not treated with at least a modicum of respect. Goodbye Guitar Center.

Snobs! We will be looking for another store to buy our gear from. We went in the other day and these people could care less about good service. They are more interested in jacking off behind the counter and looking bada$$ than actually trying to help or offer advice. I tried to find an acoustic bass and the salesman rideculed and laughed at my preference and then pretty much told me that his way was best and didn’t even try to make further suggestions, he just started playing on his cellphone.
Do not shop here, maybe instead you could offer the store off Bryant irvine your business, they’re called «Music Go Round» We found them by accident the other day.

We had a wonderful salesperson by the name of Philip. My husband was looking for a bass guitar and amp. Philip took time to explain the pros and cons of each amp and bass all within our price range. He didn’t pressure us into something we didn’t need because my husband is a beginner at bass guitar.

I bought a used Epiphone mandolin via
at this location and Phil the manager placed the order for me. Phil fixed an issue that I had with the website order. I am very pleased with the mandolin and his customer service. Customer service is a lost art these days at many businesses. I am glad this location still knows how to treat a repeat customer. You’re all aces, Phil. Excelsior!

This is a good location. I was helped out by a nice girl named Trish. I don’t usually spend a lot of time in music retail stores because I feel they tend to be over priced for what you get but I find that at Guitar center you can find some great deals. They even sell used gear now if you don’t want to shell out the cash for new stuff. I also like the fact that they leave you alone to browse if you’re not sure what you want. This is the closest one to me so I’ll be coming back and stuff

I dropped by tonight while waiting on my niece to finish up at the gym nearby. Lots of acoustic, electric and bass guitars, amps, accessories and recording equipment.
Unfortunately, I wasn’t looking for acoustic, electric or bass guitars. Probably because I don’t play those.
I was looking for GHS banjo strings for my Irish banjo. They had Dean Markle and some other brand. GHS was out of stock.
Wanted to check out banjo straps since my banjo didn’t come with one. I thought they had one for around $ 10 that I saw at their online store, but they didn’t have it in the store… well, none that didn’t require you to purchase a new banjo to get.
Lots of ukuleles… no electric models or banjoleles to test; which I’ve really wanted to try out for a while, now.
Very helpful and friendly staff, but not much by way of merchandise in stock for my particularly strange musical needs.