TGI Fridays

Awful. Waited an hour for our food. Kids food was cold. Nothing came out together. Place was literally empty and now we know why. Must be under new mgmt or ownership.

Sorry no clue why we keep returning here.
So very disappointing and poorly managed, Better yet is there such a things as a management leadership for this location? Reality is, after watching 3 different sets of patrons complain at the front entrance, them being from various walks of life. The only answer I can come up with to my question must be they are open at a time of need. LISTEN UP GM!!!
This location had good waiters and waitresses. Poorly managed kitchen, poorly mange cleanliness in many aspects. I really would like to see you succeed however after many attempts to get the message across loud and clear. I have resorted to Unilocal.
If you wish to have a drink here. Go for it you’ll be find. If you wish to dine or have an appetizer with that drink get ready and hope you have one of the top waitresses. Or you will be in for a ride.
The front door greeters are a big hit or miss. We did not have to ask for the appetizer to be removed from the bill it was automatic. Why? They simply forgot to make it, and then to send it out. Unreal!!!
That’s all I have to say.

This place needs help! Worst chain restaurant I’ve ever been to. My girl and I ordered dinner on a Monday night. We waited about 5 – 7 minutes just to get menus and put in a drink order. There was only 5 or 6 customers in the entire restaurant…
First they brought out my food, 5 minutes later they brought out my girls food, and 3 minutes after that, my appetizer.
We then waited for the check for 15 minutes after asking for it.
Never again!!!

What were thinking! No wonder why they weren’t even half full on a Friday night! First time visiting in 4 years… last time forever! 15 minutes to get drinks.2x’s. Hot App came to the table cold, never got half of our apps we ordered because server didn’t ring them in, food gross. boxed mashed potatoes… McDonald’s tasting burgers– do t pay attention to pics on menu– not even close to what you Will get. what were we thinking! Service, wait times and food quality ALL sucked! What a waste of time and money! Can’t believe this location is still in business… wish I read all the other reviews first! Don’t waste your time here like we did!

Great service and great food! On Tuesdays they have live music! The bartenders make Delish drinks my favorite is the electric lemonade :)

«There’s an old saying in Tennessee… I know it’s in Texas, probably in Tennessee, that says, ‘Fool me once, shame on … shame on you. Fool me… You can’t get fooled again!’» — W.
You guys. I know better. Truly, I do. In fact, I even wrote a tip here a while back that said, and I quote: «Every couple of years, I come here and end up leaving saying that it would be the last time I set foot in the place. Then a few years go by and someone convinces me to give it another shot. Rinse and repeat. This place is abysmal. We were held captive for two and a half hours on a Monday. Horrible service, mediocre food, and an obnoxiously-​flickering light that actually made me nauseous. I mean it this time: NEVER. AGAIN. How they stay in business is beyond me.»
And yet. I return, only to (once again!) be reminded that it’s a bad idea.
I used to come to this TGI Friday’s ALL THE TIME when I was in middle and high school down the street. After every play and musical (drama nerd over here), we would hold our after-​parties at the restaurant, amidst kitsch on the walls and «flair» on the waiters’ suspenders a la Office Space. The food was consistent enough, the service quick (had to be, considering how busy it always was), and the location convenient. Oh, the good old days.
Suddenly, those good old days are gone.
On this most recent dining experience, my mom and I came in around 11 pm after attending a concert in Fort Lauderdale. Considering the sheer lack of dining options available after 11 pm in this area, we opted to come here for a bite to eat. A good portion of the restaurant was empty, so imagine our surprise when the most disinterested-​looking hostess ever tells us the wait will be about 10 – 15 minutes. Um… really? Look, I know you don’t want to overwhelm waiters with too many tables. But staring at the interior of a restaurant that is quite sparsely-​populated and being told there’s a wait is a bit ridiculous.
Once seated, we peruse the menu and are greeted by our waitress, whom I recognized as the same person who unwittingly inspired my Unilocal tip above. Nice girl, but clearly way in over her head. Waitressing duties are just not her calling. That’s okay, it wouldn’t be mine either… but man, this poor thing just isn’t cut out for the job, even in a mostly-​dead restaurant on a Saturday night. Trying to get a refill of water proved fruitless.
Anyway, the food… eh. It’s Friday’s. You know what you’re getting yourself into, mostly. What I didn’t expect from the order of potato skins was cold, congealed blobs of «cheese» (I say this with quotes because there’s no way that was anything natural) atop the skins. Like, I pressed down onto it and was met with chilly resistance. They didn’t even look remotely melted. How they made it out of the kitchen without SOMEONE thinking, «hey wait, did we actually cook these?», I will never know. And even once properly heated, this «cheese» tasted like it was made in a laboratory, rather than ever, at any point, containing an ingredient that came from a cow’s udder. Remember when they used to sprinkle shredded cheese (sans quotation marks) on these? Yeah, I remember that too. Alas, no longer.
Interestingly enough, by the time we managed to escape (after trying repeatedly to just pay our bill, which is a little hard to do when your waitress disappears and a manager has never been anywhere in sight), the lobby was jam-​packed with helpless people in search of late-​night grub. We’re talking standing room only kind of wait, while most of the tables in the restaurant stood empty. Those poor souls had a 30 minute or longer wait ahead of them for what I’m sure was a meal that wasn’t worthwhile.
You know, I’m not against TGI Friday’s as a chain, even though I feel the food regardless is just ehhhh. It’s this location. I guess writing that little tip didn’t make the advice stick in my own brain well enough. Hopefully writing this review will do the trick. Never. Again.

Yup –chain restaurant review. I rarely give 1 star reviews. Honest to Ch. rist, you want a better meal? Go to Denny’s for literally 40% cheaper and better food.
The nachos… the nachos– try burnt, canned «chili» on top of about 8 «nacho» chips — with some fix in’s on the side. The jalapenos looked like they were cut by a visually impaired, vertically challenged person — as some were literally 1 inch thick…$ 12.
The Reuben… the Reuben. Toasted, yes toasted… in a ‘effin toaster, «rye» bread. Slopped together with maybe 2 slices of processed corned beef and some Kraft «Swiss». It was literally the most pathetic «reuben» i have ever seen. Yes, I take this sh. it seriously, especially at $ 14 at a chain restaurant.
The «crispy chicken fingers». Frozen product, burnt, small. $ 12. God help the staff, they were great — consider employment elsewhere.

Those old enough to remember when TGI Fridays was great will be saddened by what it has become. You can still get a decent meal and some of the apps are good (The Tostado Nachos, Potstickers, etc). But it isn’t the happy hour, cool hangout that it once was. #Sigh

Stood at the hostess stand for 4 – 6 mins without anyone greeting us or the other 2 groups. Place was not busy at all. One server walked right past us with no acknowledgement. we decided to eat elsewhere. This was not the first time we have experienced a lack of customer service at this location. Maybe a refresher course would help…

Disappointing late night grub.
Friendly waiter who seemed like he was trying his best, but our orders took way… too…long…to get to us. I am almost certain that a 5 year old was back there in the kitchen making us our meals, guided by a blindfolded monkey, given the elementary preparation.
Do not order the nachos — you can tell they were frozen. If you think nachos are individually wrapped chips with cheese and fixings then think again.
The reuben sandwich was not a true reuben — the meat was not authentic — it was probably donated by the school cafeteria.
And the chicken tenders were also ridiculously overpriced for the 4 frozen pieces it came with — you are better off going to McDonald’s because it’s honestly better there, and cheaper.
Avoid this place like the plague. Oh if I can only gain back that 2 hours wasted.

has to be the worst restaurant I’ve been to in my life. deserves minus 3 stars.
I’ve given this place 3 times & it just gets worse. 2 waiters are the most sloppy
people you ever could imagine. one guy looked like he was still working on his motorcycle between customers. The other guys dirty & wrinkled jeans were way too long for him.
The music was horrible plus the speakers were off balance. We ordered potato skins for a appetizer, they looked & tasted as they were reheated before. My friend had a coke, I wanted a cocktail, but was told there was no special for cocktails, even though we were in the middle of cocktail hour.
We ea had a Rib Eye steak was just ok, period. This is a perfect example of a corporate run restaurant.
Disgusting to say the least

Big girl serving the patio was the worst service.
Never would go this server again.
Otherwise the food was good.

Never a good experience at this location. Always understaffed and underwhelming.
(Yelp wants more, otherwise this will be relegated to tip status, but I don’t need to say anything else)

Stopped for a quick bite before leaving Florida. Sat at the bar. Initial service was quick, but then, it went downhill fast.
There was good entertainment — fight/​argument. There was a table of 20-​somethings in the bar. They were having obvious trouble with their order and server. From the sounds of it, they were made to wait a very long time for their food and then billed food that they didn’t order. They were arguing with the waitress and then the «manager». They got nowhere… left very angry. Lots of drama.
Add tot that, a young couple, maybe 21, looking for dessert. The young man could’t get the waitresses attention so he walked to the bar and ordered it from the bartender, which annoyed her (I heard the remarks when he walked away, and thought WOW!).
I order my burger and a beer. The wait was long. Like a half-​hour long. Keep in mind the kid waiting for his dessert has walked back to the bar asked where the dessert is to no avail… they said they would check for him. (Don’t hold your breath kid…).
Now the staff and manager have gathered to badmouth the table of 20-​somethings that had the bad experience. I was horrified. My burger comes and it was not at all what I ordered. I don’t dare complain or send it back based upon what I’m hearing the staff say about the poor kid waiting for dessert (I got a cooked hamburger before he got a carmel salt dessert), and the other table of 20-​somethings.
The bartender asked if everything was OK and I just said yes… it’s fine.
I did not eat the burger… only a couple of fries and a beer. Now I’m trying to get out of this place and I can’t get anyone to run my credit card. They walk right by me at least 6-​times. Not able to wait any longer, I took my credit card, and left the $ 4 in cash I had in my wallet. They were so busy badmouthing the other customers they didn’t even notice me slowly saunter out of the place.
I wrote to corporate but I fear this place is too far gone… start over…

We came here for the 12 dollar Apps special … it took 45 minutes to bring the Apps to the table not only they were cold and dried out it looked like they were microwaved about 42 minutes ago… if I wanted microwave food I could have stopped to 7 – 11 and got a burrito.
What’s this new trend I am seeing? this is the second restaurant in a row that I been to that serves you your food but doesn’t give you a napkin or silverware. Have we come to a point that we are suppose to eat with our bare hands and wipe on our shirts? the server had over a half an hour to make sure we had a fork and knife before our food was brought to the table.
This my last attempt to eat at this location I don’t know how they stay in business.

Don’t come here too often but it’s really good. The service was great and I love it. Food was over the top delicious.

Just had the best service ever at tgi Friday’s. Our waitress Geraldine Pierre was the greatest, she was super friendly and catered to all our needs quickly and efficiently. She had to best attitude. I will be back at Fridays only because of her.

I go here weekly for The inexpensive happy hours and quick food. A 23 year regular.
The bartenders and servers are all very nice particularly Nichole and Alex. The inside and outside are all remodeled and is in much better shape than in the past. Give it 4 stars because if it was not good to be at I wouldn’t go: D

So I just landed from Germany tired from flying all day but still excited to see family and friends we ended up at tgif because everything else was closed grill/​kitchen wise. We sat at the bar on our own since Noone was really there to greet us and show us to our seating request. Still was a good amount of people here in attendance. We asked one of the waiters if the kitchen was still open he replied «yes» and kept walking downstairs to the back. We ended up waiting another 5 minutes before the other on point (happily gay) waiter helped us. Thank god. He took our orders he made us laugh and almost made up for the other waiters lack of customer service skills. The drinks were potent. Hennessy and sprite was $ 9.19 but of course you have cheaper drinks and the Flatbread pizza was on special for half off. Other than the intro it was a decent night here.

Wow, I’ve never had so much fun at Friday’s. Our server, Jose, (Floridian by way of Texas and Indiana) was great. He kept the appetizers coming all night, and jumped right in with the jokes and conversation our party of 6 shared. He even talked me into ordering a smoothie (yummy triple berry, BTW) and shared appetizer, although neither hubby nor I were hungry. We ordered just because Jose thought we should. This guy is so cool.
5 stars for the customer service. Sit in his section, and have a great night, too. Tip him well; he deserves it.