Lipton Toyota

RUN from these THIEVES! Especially if you’re a woman. I took my car in to get a quote on a part. They told me to sit in the lounge and they’d run some diagnostics and get back to me. 30 minutes later, they gave me a report that said I needed to repair or replace nearly every part on that form, including a battery. Mind you, I just got a brand NEW Sears Diehard a few months before I came in and it’s still going strong two years later. I don’t usually write bad reviews on Unilocal,but take your car somewhere else. The entire management team should be FIRED immediately for creating a environment or culture that would allow this to take place for the consumer. I hope Toyota corporate sees this review and hauls the entire leadership staff out of the door. I doubt they would pull this scam on a guy so buyer beware!!!

Alex Bogat introduced by Marie as this dealership gave us an excellent service today. We literally spent 45 minutes to grab a brand-​new car with such a low payments. There were zero hustle and zero down payment ha ha Ha ha ha. If you need A new car, this is the best place to deal with it. Thanks to team Lipton!!! Arigato!!!

I was considering getting a new car. I hadn’t made any decisions and I certainly wasn’t about to make a commitment. I was just looking to see what my options were. I went online and filled out a form to get an idea of what my car was worth as a trade-​in. In doing this, the site required my email. I should have known not to give my real one.
I put in my email (but not my phone, thankfully) and from then on, Lipton Toyota’s sales office has been filling my inbox with emails. I immediately replied to the first one stating that I was not interested but that’s not good enough for them. Once they have your name in their list, they continue to harass you.
This kind of salesmanship is totally unnecessary but this is what Lipton resorts to. That alone tells me that this place should be avoided. Once they get their hooks in you, they don’t let go.

Well, I see some good and bad reviews. My review is on the service department. I bring my girls 2014 Camry here for regular service. I have always been in and out within an hour. Tire rotation, oil change, top fluids etc. Service advisors are always cutious and helpful to me. I wonder if some of the bad review writers have bad atts and were treated as they acted? IDK. Just saying. Well my service advisor was Brandon B but he moved back north. I am using Andy today. We shall see how he handles my business.

I normally get my service done in Atlanta since that is where I live full time. I however have a home in Fort Lauderdale as well. I drive down for the holidays and needed an oil change and 2 new tires since I had a flat on the way down. I normally have great service (and quick– around 1 hour) in Atlanta. My service (yes just and oil change and purchase 2 new tires) was 4 hours. It was ridiculous. The service engineer (Eric J) was not nice at all. He was very lazy and seemed bothered by being at work. Some of the other technicians had a lot of turnover so I know they were working for their customers. I will probably choose another Toyota dealership the next time I am in Fort Lauderdale. When we finally we’re ready to pay the cashier was constantly on the phone and seemed very disorganized. Definitely a bad experience.

Just purchased my 2016 Toyota Tacoma last week and I had a great experience at Linton Toyota. I began negotiating with various dealerships over the phone (Kendall Toyota, North Miami Toyota, Headquarter Toyota, Hollywood Toyota and Linton Toyota). I was very clear with all the sales people I was dealing with. «I’m ready to buy ‘now’, and I know exactly what I want, 2016 Toyota Tacoma SR5 and was open on the color. I wanted to negotiate everything over the phone. The best offer has my business». The only two dealerships willing to negotiate over the phone were Linton Toyota and Headquarter Toyota. All the other dealerships kept giving me the old «come on in and test drive one». Despite my telling all of them that I had already test driven it. And come on in and let’s negotiate. I did not want to sit in a dealership for hours going back and forth negotiating.
My sales person was Al Hernandez and he was great. He was straight to the point and honest. He gave me the best deal and I took it. Everything was already negotiated, I did my credit app online and emailed them my insurance info, etc. all I had to do was come in and sign all the papers. All the agreements were exactly everything that was negotiated. No bait and switch, no games. Al took his time explaining all the truck’s features and service program, etc. I was in and out quickly and I know I got a great deal. I would definitely call Al Hernandez next time I’m purchasing a Toyota and recommend him as well. Everything was great.

Worst prices I have ever seen. Don’t waste your time here.

THIS MY STORY FROM MY SIDE
Tonight I protested dressed in an Elmo costume I will continue this weekly until the Gm comes down to explain why it is ok to stick someone for 7k when your salesmen said they would buy the lease back?
They dealer called the police on me!
to bad we have that sweet deal called «the first amendment «
So this dealer would like to deny people there rights. These people can’t hide behind the contract. And like they say
«The deal is the deal» agreed and now your dealing with me for awhile.
Lying saying I was in the street !!!
Cops came told me to have a good night
Also the horrible salesman who scammed me. Well he blew smoke at me told me to «have a nice night pal enjoy the car»

If you are attempting to sell a car through AutoTrader, DO NOT USE THIS BUYING CENTER. The bait and switch tactics employed by these people, particularly Mike Medina and Mike Brown, are deplorable and are a prime example of what give car dealerships a bad reputation. The dealership initially made a fair offer; however, when another dealership wanted to give me more, they baited me with a high ball offer. They then strung me along claiming they were waiting on a «buyer» to give them the funds. There was no buyer. They held me just long enough for my other offers to disappear before reinstating their original offer which was $ 800 less than the firm offer that had caused them to counter. Seller beware.

I know buying a car sucks and trust me, most of my experiences have been horrible. But I have to say that the folks here did a great job. I wasn’t sure if I really wanted to buy so I had them run some numbers (before my credit) and see what kind of a deal they could do. We did the usual dance and in the end I was pretty happy with the results. The car is great and so far no issues. I have to say this was the easiest purchase I’ve made on a car in over 20 years — thank you.

I had bought 2 cars here in the past because the first experiences were really good. Recently my sister went in with my dad to buy a 2012 prius. Our sales rep was nice but his manager was a condescending jerk! He said to us that if we cannot afford the car that we should get it elsewhere! What the hell… Seriously everyone that walks through ur doors is going to try and get their cars at a lower cost. How f***ing dare him to humiliate my family like that. I will be going to Al Hendrickson from now on. Ended up giving them my business. And we can afford the damn car. I have a lexus gs350, and and 3 other toyota cars in my family. We are big toyota fans and for this dealer to make the assumption is not right. I sure hope he did not assume that because of the color of our skin.

I called here because I received a notice for Toyota stating that the airbag in my Toyota Sequoia was being recalled. When I called, a woman by the name of Christine Worth answered. I explained my issue. She was discourteous and impolite. She said they didn’t have the part and that it would need to be ordered. When I asked her how long it would take she told me that she didn’t know. When I pressed on, she said maybe 3 – 4 weeks but that someone would call me back either that day or the next day to give me an idea of when the part would be in so that I could schedule the repair.
No one called has called me (a week later) and I still haven’t heard from them. When I spoke with Miss Worth and felt like I wasn’t being treated fairly, I asked for her full name. She sounded frustrated that I asked but gave it to me. Thanks to her rudeness in setting the ‘tone’ for the way Lipton Toyota would be handling my service issue, I will never use them for anything. I would NOT recommend them, and I certainly would not buy a car from them.

This is the SECOND time I came from Lipton for my «complimentary» service and they didn’t wash my car. I even said to my «service adviser» can you wash the car, and he replied with yes, we will run it through the automatic wash.

Didn’t purchase my car from there but I did go there today to get my Toyota Corolla serviced. The wait was quiet long had an appointment for 9:45 am and didn’t leave until almost 12pm. Other than the long wait the guys at the service center were quiet nice. Everyone greeted you as they walked past me and asked if I was being helped. Also a big s/​o to the valet crew & Harry Smith!!!

Ok, honestly I don’t even know where to start on this review, but if you read it all the way to the end you will understand why you should NEVER take your business with this dealership, I’ll tell you why:
I wish I could give this dealership a –20.
About 3 years ago I went to this dealership to purchase my first Toyota, a 2012 Prius. Upon my arrival I was greeted like a king, offered food by a young salesman and he even picked up lunch for me (twice from Subway). Anyway to continue with my story, I decided to make the lease of the vehicle with very little money down and a nice interest rate, the joy ends there and here’s why; the deal was to lease the vehicle for 2 years at 15k miles per year, I spiked with the dealer manager and told him that I drive more than the suggested 12k miles that are usually the deal on these leases, I asked for the highest amount of miles possible due to that, the gentleman said «of course» no problem, we will give you 15k miles per year and with or Toyota customer loyalty appreciation program you don’t have to worry if you go a little bit over your miles because Toyota will never look into that as long as you stay with us and swap your old lease for a new on with Toyota !
Sounds like a deal? Right? Well of course, it was the deal I was waiting for. I went over the details and signed the papers and hit the road in my new affordable Prius…
The problem came 2 yrs later when it was time to do my lease return, «there’s seem to be a problem with the terms of your lease agreement» I was told at Keyes Toyota in Los Angeles (I moved here a few months after purchasing the vehicle) and there was a problem indeed. My lease agreement wasn’t as explained and planned by the sales manager at the dealership, it was the total opposite, it was 3 yrs 36K miles, great, by then the car will be just cranked up with extra miles…
I call the dealership in Miami to speak with the sales manager, the calls where NEVER returned, I managed to find the sales associate that was so nice to me back then, yes ! The same one that bought me food twice and gave me a voucher to fill in a full tank of gas on my other vehicle a BMW 328i, yes that guy, well this time he didn’t remember who I was even tho he bragged about how he keeps in touch with his clients that way he shows the true nature of what an extraordinary sales man he was… But no, he was always on a rush, took about 6 messages from me, directly from me, and he never called back. At times when I called back the dealership he sounded aggravated and annoyed that I was trying to get an explanation or at least something that way I knew more details on what happened with my deal or just a simple explanation, an excuse, maybe the policies of the dealership changed after I moved etc… But no, not even a lie, a simple lie, not a big one like the one he and his manager told me the day I was tricked into that awful deal.
No one came to help, no one answered or returned my messages. No more extraordinary service or lunches to by.
I was stuck with a deal that would set me back a few thousand dollars at the moment of my lease return, by 3 yrs the vehicle had over 44k miles. I called the bank and they where kind enough and tried to help me, so I called Toyota and told them if I could not do a lease return then I would just finance the vehicle, they sent me to Hamer Toyota in Los Angeles and they where so shady, since the deal wasn’t profitable to them I was ignored from the sales man, and his only offer was that he could refinance the vehicle if I put $ 3,000 down and they had to sell me the vehicle for 25k !!! No lie, that’s what they told me. The vehicle owed 16k so the wanted to trick me into paying 6k over the value not to mention the $ 3,000 down payment they asked for.
If you stuck by this review, thank you. My point is simple, stay away from Toyota, buy something else. Specially from this Miami dealership (Fort Lauderdale technically) .
I will never drive or buy Toyota in my life again and will never encourage anyone to do so, that company does not exist to me.

Worst place to test drive a Toyota. Lazy sales man wants to run an interview with you before letting you drive the car.
There are other Toyota dealers way better than this one.

Purchased third car from Lipton in recent 18 years. One Camry and two Rav 4’s! The financing guy even recognized us again! Very nice guy. Grandpa passed recently but even he and grandma purchased their vehicle there many moons ago. Many thx Lipton Toyota! Thumbs up!

Never knew you could go and rent a car at a car dealership! Turns out that’s a thing.
My car died on me and I needed a car asap. My boyfriend told me about Lipton and their low rental prices, so I gave them a call. I got a rate of $ 33 a day for a week– my total with tax was $ 147. Not bad at all. I got a 2014 corolla with all of the options. It was a fun little car to drive around for the week.
Best thing about Lipton was that they came to my apartment to pick me up to bring me to the office so I could get my rental. This was incredibly helpful and unexpected. Hopefully I won’t need a rental again anytime soon, but if I do I will definitely come back here!

What a bunch of con artists!
I was helping my friend buying a car. Saw a Certified Camry we wanted on AutoTrader and called this lame dealership to see if the car is still available. Tino, the sales manager answered and said the car is still available so we came down and got there in 15 minutes. We walked in and asked for Tino but this Hispanic salesman (I forgot his name or otherwise I would throw him under the bus too) said he will take care of us. Mind you we’re standing right outside Tino’s office, looking at Tino but Tino was «too busy» to even walk out and say hi to us. What a shitty first impression of this dealership. Then this salesman said that car is being sold as we speak and pointed to this room. I looked in that room and it was empty! I should’ve walked out but then Tino finally came out and said he has similar cars available and he will «match» the price of the other cars if we stayed.
So we test drove another Camry and back at the dealership. The salesman asked for a copy of my friend’s driver license to start the transaction to which I told him we’re only looking and just wanting to get the out the door number of this car. He insisted to get the driver license and when I stand firm on not giving it to him, he said FINE! with an attitude (he looked so stupid actually and I wished I had my camera phone with me) and walked into the office.
Then he came out with a price that’s about $ 5000 more than the previous Camry. I asked him why and he said the Certified Warranty is an option and if we want it, it would cost another $ 1000. I said WTF because every other Toyota dealerships we went to wouldn’t say a car it’s Certified and then says that’s optional and if you want it, add another $ 1000 to the listed price. Then the other costs for something really bs, like nitrogen on the tires, administration fee this, another administration fee that.
So we told him we’ll look for other cars to which he told us to sit down while he go talk to Tino. After he left, we just walked out and didn’t look back.
Buyers beware — When you see CERTIFIED cars on their website, make sure to add $ 1000 to the price listed on the ad if you want to keep that certification. Lame business practice that I experienced first hand!

Horrible experience at Limpton Toyota Ft Lauderdale
I own a 2008 Toyota Prius and each time I am forced to replace the headlight I am amazed at the cost. I say forced because the manufacturer has designed the car that people can not change there own headlights. believe me I have tried the front bumper has to be taken off to replace the light. This is my third time replacing the headlight the first time over five years ago where they charged me around $ 365 for the headlight and a class action lawsuit was
Filed against them from someone that was way more diatribes them I, so a small settlement check was mailed out. So the next time the headlight went out I decided not to replace it and after 6 months driving around town I brought it in to Limpton and it cost $ 265, YES, $ 265 for one headlight! Then a week later I was driving to the gym at 5 am which is my normal gym hour someone told me that my other light went out, I said no way your mistaken! No they weren’t mistaken. So once again I drove without a headlight again then finally I decided I had to get it done. Coincidentally there happened to be moisture in the shell of the light. Bottom line as you can see from the bill it cost me $ 1,020.45 to replace the light. This amount is really suspicious and the fact my other light went out a week later is also suspicious since these days there no reason to lift up the hood
I find the sales people fake and i question there method of doing. I will Berber bring my car there and If I chose to by the 2016 4^th generation Prius I will not buy from them and will I sit from the company I buy it from a warranty on the highlights if they haven’t fixed the headlight replacement issue.
If anyone has had similar issues with headlight fees please share
Also they took WAY to long to do the job and the driving service reliability was very pour if your time management is important I suggest you find a ride from a friend. I give it two stars because the driver was a nice man and played good jazz on the radio
Jan L.‘s comment on your review:
Thank you for taking the time to post your review, Bill. And thank you so much for taking the time to speak to our Service Manager. The computer behind the housing of the headlight on your Prius was waterlogged and shorted out. The only way we could have known that was by removing the bumper. There was water entry into the headlight and the headlight assembly was replaced. This included the housing, the high intensity light bulb, as well as the waterlogged electrical ballast. We are truly sorry for the terrible experience that you have had to endure with the headlights on your Prius. We sincerely hope that you can give the Lipton Toyota family a second chance.
Bill T
It appears if the mechanic really looked at the light issue that it would of been discovered that the moisture issue would of come from the ballast part and the the lighting housing unite didn’t have to be replaced especially since there weren’t any cracks or scratches on the light unite. $ 1,020.45 is a lot of money for a light, and if your company was really about customer service and quality service that once the ballast was discovered to have been the problem that your company could of make a phone call to say there is good news. Rather then the actual news of the phone call of «we have discover that the ballast also needs to be replaced and that is an additional $ 240.00». It appears that profit is more important then protecting Toyota’s reputation as a good quality car that takes care of it’s customer in a fair way
Jan L
Bill, we truly are sorry for letting you down. You have been a loyal customer since 2008, and we appreciate you. Please consider giving us another chance.
Bill T
How are you going to make this situation correct?
Bill
Jan L
ur Service Manager, Nelson, can help rectify the situation. Please call our Service Manager at (954) 735‑1330. Thank you.
Bill T
Hello Jan
I just got off the phone with Nelson he was very short and said he could not offer me anything different then our last conversation. Why did you ask me to call him?
Jan L
We genuinely do appreciate your business. Our Service Manager, Nelson, is the one who can help rectify your situation. Again, we apologize if you did not have the experience you had hoped for.
Bill T
How is the next person to talk with. Your company scammed me in replacing the headlight shell when it probably didn’t have to, this must be resolved.