I had ordered a Toyota Camery and when I arrived it was transporting someone to their destination. I then had to get a small compact car. When I returned my car, they would not drive me a few blocks to my hotel. Explaining that it was Saturday and they did not do that. However. my mother had just died on Christmas Eve 2 days earlier and it was 10 degrees outside. There was no excuse not to drop me off three blocks away. Two men were working and could have easily taken me. I waited an hour until I could get a ride. If I had been a businessman and not a woman alone they would have accommodated me easily.