Departure Complete

When your only choice for internet is satellite, the providers know they have a captive consumer. I’ve had HugesNet and WildBlue (ViaSat) and neither company has ever much cared whether my service was good or bad. They didn’t have to care, I had no other choice. I wanted to upgrade to ViaSat’s newer, faster product, Exede, but was told by several dealers that I couldn’t receive a signal. Kurt and the crew at Departure Complete bridged the gap between me and the big company that couldn’t care less about my business. Kurt’s crew determined that I could receive a signal. I was skeptical, but Kurt not only endured my impatience and skepticism, but went above and beyond, spending time on the phone with ViaSat to complete my upgrade. Finally, a person that listens to what a customer needs. Finally, a company that understand the need for connectivity in a rural area. Finally someone that not only understands the technology (satellite is definitely more tricky than cable), but also takes the time to explain how it can work for you. Definitely call Kurt and crew, these guys are great. You won’t feel like a number. Satellite shouldn’t have to hurt.