Walmart Supercenter

Can never seem to get an oil change. Always a 2 hour plus wait. All the isles are completely different from every other walmart so everything is unfamiliar. Parking is terrible

The lack of customer service never ceases to amaze me
Today I was not able to spend my e-​giftcard in self checkout because of the inconvenience of the store employee! After going back and forth and reminding him I was a customer he says fine but you’ll see how long it takes. I told him to get away from me

Service center manager find ways to decline the service. However, the order taker was very friendly. Bought the tires from Walmart and he declined to rotate the tires and balancing. Reason due to lug nuts. When you ask them which one they won’t tell you. I mean ok how come all the lug nuts go bad all at once. Went to Toyota dealer ship to check weather he is giving the right information, Toyota rotate the tire and balanced. The only thing they mentioned is air filer. Plus I got the ride back home and complimentary drinks were there with believe it or not same price.

Since most people know what the typical Walmart experience is like, I’ll stick to some pros and cons. Once in a while near the weekends, I love that they have a fresh steak and seafood display right when you walk in, to spark your interest in having a special date night. They’ll also have some wine nearby and a person to assist you in your choices. They also recently started a service that lets you order your groceries ahead of time, and you can drive curbside to pick them up and avoid all the Walmart families and the chaos. Oh! And they just got Blue Bell ice cream. Cons, we went one night to grab a quick roasted chicken and they were completely out, so go early if you want one. We also never really have any employees greet us or ever seem to be around when you need them.

Don’t use the tire shop or lube very poor and slow service. Short staffed and the two guys in there move super slow. No sense of urgency… I was the only cart here’s d it took over 20 minutes to greet then another 20 just to get car pulled inside. Never again

Just witnessed Matt (a cart guy) run to aid a customer that was using a walmart wheelchair. He saw the handicapped man struggling and he just kicked in and helped him!!!
Hire more matt’s!!!

This Walmart is a lot cleaner and a lot less crowded than others in DFW. Normally I hate going into walmart, but this one made the exception.

Staff are very friendly. They always have everything I need. One stop shopping for everything. Produce is fresh and current. Their return policy is awesome. I once bought a gallon of milk that went bad two days later. Brought it back… non questions asked.

it’s generally clean. has what i am looking for. sometimes though, they don’t have enough cashiers…

Oh boy. The optical center at this place is insulting. They hire the most uneducated people and teach them to say no to everything and use the HIPAA act as their reason even when HIPPA doesn’t even apply. I am telling you, the most ignorant people ever.

Great experience at the Auto Center here today!
I normally change my own oil, but since moving I can’t find my tools or my Amsoil. So, I stopped in to get a price on a synthetic oil change — less than $ 60.00 and under 30 minutes so it sounded like a deal.
And, deal it was! Great customer service (even 2 female mechanics — love it! It’s hard to find girls who love cars as much as I do) and very honest people. I knew what I wanted and they never hassled me once. Had me out the door in under 30 and now I have a happy car. What more could you ask for? :)

I’m not a fan of Walmart so there isn’t much expectation when I go into one. Sure is a one stop shop for all your grocery and household needs, but service should never be compromised. It is sad that Walmart is a brand known for less than stellar customer service.
This location is ALWAYS crowded. No one is EVER in sight should you need help. Yes, Walmart is cheaper. Yes, Walmart has everything you could need… but why is it at 9pm, only Self check out lanes are open??? Is there not enough money being put into the business that they hire around the clock help?
I just make the extra few min down the road to Market Street where, Yes it’s more, but it’s worth it to me.

I hate this Walmart! People that work there are so unpleasant and everytime i go and get any car work done, im there for hours. I was there for two hours when all i wanted was an oil change. the customer service is awful and if i need help with anything, the staff make me feel like im inconviencing them! they dont even say hello! this place is disgusting. never will step foot in here again. if you really need something go to target 10 minutes down the street or go the newer and nice wal mart on preston in frisco

It is Walmart. You know what you are going to get there and you get what you are going to get there. Employees are a bit disengaged but you can find a rare gem in there.

This store is so nasty. Always dirty, bathrooms are a bio hazard! Seems to always be out of items or stocking shelves leaving huge pallets in the isles where you can’t get by with a buggy or reach what you came there for. Always lines even in the middle of the night!!! Like someone else mentioned I noticed they seem to be higher than other nicer stores. A necessary evil or I wouldn’t go there… EVER. Feel like I need a bath after leaving. ugh!

Higher prices than most any other Wal-​Mart — certainly higher than the one at 380 and Custer or the newer one on Preston.
On the plus side (or should I write «plus size» since it’s Wally World)…wait…not really a plus side. Unless you count the people watching. Several candidates for People of WalMart site. Like a clown car crashed into the building and the occupants just keep exiting.
BTW — staff of the Subway is about as personable as a load of bricks.

I hate this place! I often refer to it as the 6^th outer ring of hell. As far as Walmarts go I guess it’s ok. It’s close to home which is convienant. But best thing about W-​mart is the wal-​creature sightings.

I’m adding a star because I was in the other day looking for a hard-​to-​find item. I asked 1 employee who couldn’t find it either, but that employee found 2 others to help, and between the three of them they figured it out. Getting that kind of help at a Wal-​Mart is rare and sets this store apart from others.

Every time I go to this Walmart I leave frustrated. The people who work here are particularly unhelpful and lazy.