The Towers By The Park

Signed a 15 months lease and have decided to break my contract agreement and move out early. This decision started off for personal reasons and no doubtably has ended due to property management.
I do not recommend this property after living in their 1 bedroom unit for 9 months.
Sherri, the manager has proved to be unreliable, unresponsive, and lazy since the contract was signed. Many issue have arose due to the construction, which is continuously present. Even four months after completion.
These apartments have been built in a flood zone, along with McCord park. Considering the heavy amount of rain we experienced on 2015, we basically lived in our rain boots, super frustrating. You can count on this being a constant issue. Even the sprinkler system causes havoc.
I get it, the apartments are pretty, but living in a complex that has a staff lead by an allusive manager… Honestly you can find a decent place with a better staff to assist you through your year long Journey.
Check out Western Rim on BBB. You’ll have a clear perspective of what most residence find themselves dealing with.
I gave this two stars because the club house features. But don’t be mislead.

I do not recommend anyone living in this community. I signed a one year lease during the initial phases of construction in November, 2014. My apartment was set up carelessly, there were constant delays in construction, the maintenance staff responded only to half of my service requests (some were signed off as completed when nothing was done), there were many rude and obnoxious residents, and the lazy management staff make this one of the worst places I’ve ever lived. With a rent payment of $ 1025 per month for 13 months, my lease money was no doubt spent on parties for the management staff and never sent to Western Rim for support and maintenance purposes. I filed a complaint with the Dallas, TX Better Business Bureau, and there were no improvements made while I leased there. Further, my lease was not renewed and I never had an enjoyable day there once, due to persistent service problems, including faulty electrical and telephone wiring, building materials, and the influx of residents with drug dependency and legal problems. None of the neighbors I spoke with there were happy either. Don’t waste your time here unless you like living in an overpriced rent trap. I wouldn’t even give this review one star, but there is no option for no stars.

My brother could relocate to Frisco, so he was off apartment hunting. I was his adviser. Don’t know why since he typically ignores me. We checked out this place. The staff was super friendly and spent quality time with us. They show us around. The apartments were nice enough, but the location at the moment had nothing near it.

We can’t speak for their living conditions, but the original introduction to the community by Monique was incredible! She was considerate, knowledgeable, and really understood what we were looking for. We hope to be leasing here soon.

This place is horrible! Sherri is the manager of this property and she has lied to my friends and other renters as well! She will not even respond to my friends about getting there deposit back after living there for a short amount of time and having to move out… Because Sherri said «thats what is best»! The building already has water damage and water is coming down the side of the wall into my friends apartment! Sherri has horrible customer service and lies to you about anything and everything to get you to sign a lease! Do not live here!!!