Mr Clean Carwash Frisco

This place says it’s open at 8 but I just went there at 11:50 & they said it wasn’t open till noon. I wanted a full wash with them cleaning inside. Post the actual time you are open!!!

I got an oil change and a car wash. All the employees I interacted with (the guy who greeted me, the guy who did my oil change and the cashier) were very friendly. Their waiting area was really comfortable and I surprisingly did not have to wait long. They were very fast and did a wonderful job! I don’t normally take the time to write a review but I was so impressed that it is worth the time. I will definitely be coming back!

About what you’d expect from a $ 16 wash, vacuum, and wipe down. Very fiendly staff. Will probably come back and try a full detail some time.

Great car wash. I’m very picky about where I take my car and Nick, the GM, was incredibly kind and helpful at making sure we got the right package we were looking for and the staff was courteous and very very thorough & detailed inside and out. My car hasn’t been washed since being on a long car trip and needed some serious tlc… this place did a great job at getting my baby back in good looking condition!

I have been sitting here at mr clean for over an hour. I have watched 3 vehicles leave that came in after me. I was told that the vehicle in front of me was really dirty and that had a full service order on it. In a situation like this why would they not pull that car to another bay or over to detail to avoid others having to wait. I too paid for full service and they have rushed through it not doing the job they should have. I asked for full interior condition and was charged for it but they only did the dash and it was shotty at best. I paid 43 bucks and had to leave very dis-​satisfied because I had already been there for a hour and a half and had to get back to work. The assistant manager gave me a free 16 dollar wash for next visit… That hardly makes up for horrible service and time lost

Pulled up and both lanes were coned off at 2 pm. Not one person came over to tell me the wash was down or anything. So I didn’t even get my car washed. And I have come several times before and the self service vacuums have been off. I don’t know what is going on with the management here but it seems to be poor. I wish I could give a lower rating than one star.

Lazy lazy lazy job. Just left to find my car still filthy. Nathan asked me to return another day because they were closing. I’ll review again then…

I will start by saying that I will not go to another car wash from here on out. I’ve been to this car wash many times, but this time I went in for a simple oil change. The oil change itself was quick, I believe they overestimated my wait time by about 10 minutes. When they washed my car the interior looked showroom ready with the outside looking even better. I know that people say a car wash is a car wash, but I was so happy with my quick and friendly service that I requested the manager. I spoke with Nick and let him know that his staff not only got me out of there quickly, but also with a great level of professionalism. Out of all the car washes I randomly go to, I was expecting a streak of dried water on my car, or just something the staff missed but to my surprise I couldn’t find a thing wrong. People are always quick to write a negative review for any reason, but as a manager myself I know it’s appreciated to be told what a great job my team did and I definitely felt compelled to let him know.

I’ve been to this place several times now and the service is incredible! From the car wash to the detailing they never miss anything! You can tell the manager Nick has done a great job managing his team!

I think you might be able to get more service for your dollar elsewhere. I thought I was going to get like a tire spray or something at the end… didn’t happen… I was confused as to where the human was who would help me once I exited the tunnel… ended up pulling into full service just to get a little direction; a guy came up and was very friendly… he informed me that $ 10 only gets you through the automated wash.

Bad experience,
They didn’t clean my wheels and interiors!
Disappointed with the service!
I won’t recommend this to any one!

I am extremely disappointed in this place. I love that I’m able to bring my dog, so after being disappointed last time I gave them another chance. They typically have a big dog inside. (Sweetest thing ever) all of the staff is very friendly, but bottom line is my car is never clean after I pay for them to clean it.
I specifically said «I want a deep clean bc of mud from my dogs» it’s just as dirty now. He assured me it was minimal, and they would clean it. It’s safe to say I will not return.
2* for the nice staff.

Car wash is great, this is strictly for the oil change. Sat there for an hour until some guy told me the“new oil change guy” lost a piece for changing the oil and he was running tithe store to get another.
The oil change is supposed to include a change and new filter… he did not change my filter. My car is showing dirty filter and oil light. So now I’m wondering if I wasted 40 bucks for nothing. Pretty frustrating. I would NOT recommend this place for oil changes.
THIS NEW REVIEW IS FOR TGE OIL CHANGE. THEY HAVE ADDED MORE MECHANICS AND A SUPERVISOR. EVERYTHING IS RAN MORE SMOOTHLY. THE FREE 16.00 DETAIL IS AWESOME TOO! Will be back since they have updated.

Oil change AFTER the car wash? I gave them the benefit of the doubt, but alas, they smudged both the outside and inside of the door. Not that the car was all that clean, anyway. I had to point out the remaining bird poop on my sunroof and the dirt under the hatch window.
I am used to being under-​impressed, but when I get rude service from the guy that takes my initial order, I really question my decision to pick that particular business. I made sure to point him out to the other employees. We laughed about how he should quit and go live with his mom.
Good luck with this place. There is little direction. For example, you drive your car through the wash, then you are to drive around and someone flags you down. Well, they are supposed to, anyway. No one even looked at me, to the point where I had to get out of my car and ask where I needed to park.
I thought about calling the management, but I figure, at this point, they are the real root of the problem. It would be better for me if I just never go there again. It’s hard to get over rude service, especially when the final product is so underwhelming.

I recently moved to the area & saw this as I was running errands. I stopped in & asked the hostess for a recommendation & she was super helpful. The car wash itself left some soap on my back window, but in having the interior done too they took car of it.
I happen to ask where I could find a place to fill my tires with air, and they offered to fill them for free! All employees were friendly, helpful, and had great mannerisms. For a first experience it was exceptional & affordable.

I’ve been needing a car wash for a while now but I parked outside last night and woke up to see the pigeons had bombed my car… Ugh! I guess that makes today the day! Lol
I just wanted something quick on my way to work so I got the cheapest package. It was $ 6 for outside only and no towel dry. Sounds good to me.
The staff was very nice and I was happy with the wash. The dry wasn’t great but I’ll definitely be back.

The wash was semi decent, but it completely bent my license plate frame out of shape which took me forever to find a decent Dallas Mavericks cover in the first place. I asked the employee what he can do about it and he shrugged and stated that it’s happened before and they can’t prevent it.
I’ve been to 3 other places since I’ve had the plates and it’s never had an issue. VERY UNHAPPY

After a couple visits in the past, outside of my experience from today, I was not 100% sold on this location and services but today greatly changed my perspective. This place is an A+++ in my books!
Tyler from the service department exceeded my expectations and provided exceptional customer service, his knowledge and professionalism really proved to be top notch. The gentleman that assisted with detailing my backseat carpets was quick and also provided excellent service!
To be honest, I started going to Auto Splish/​Splash because it’s conveniently much closer to my house but because of your great staff at Mr. Cleans Car Wash, you’ve built a loyal customer!
Thank you.

I’ve been coming here since they opened and for the most part I’ve had good experiences. Last visit, I took my jeep in for and exterior /​interior cleaning; cost approx $ 22. Once I drove out of the tunnel I went directly to the wipe down/​finish area. My car sat there for at least 10 mins and in this Texas sun it dried with water spots in less time than that.
I mentioned this to one of the guys walking by. He told someone else and the jeep was moved and wiped down. However, the windows were not cleaned well and the center console area was not cleaned out or wiped down. Later that day, I called and asked for the manager; he was not in so I left a message. It’s been about a week and a half — still waiting for a call back.

This place lacks structure! I’ve gave them several times to get it right and they have failed me each time! Every time I come and go thru the wash and ready to be vacuum etc, I have to sit there until one of the attendants realize that I’m waiting! Today I waited almost 10min and almost drove off!!!
Manager/​supervision of car wash needs to be improved! No structure at all.